Placed an order for what was advertised as a "knit" Halloween sweater. What I received was a cheap, polyester sweatshirt with a the image of the knit sweater printed onto the sweatshirt. I'm currently in the process of requesting a refund, and as described by others, is a process. They have asked why the item wants to be returned, stated that the fact that the item is not as described and is false advertising being the complaint. They then requested photos of the item, which I've sent. I've decided to dispute the charge since the item is not as described and was falsely advertised. Horrible, scam, company, be warned, DO NOT ORDER FROM FAYMOON!
Chinese manufaucture which normally inducates poor quality and service and this does not disaapoint.
wish id known before purchasing
Item will go in bin as a return if possible will not result in a refund
The item ordered, was very disappointing, poor quality & trying to send it back is a nightmare.
Just wish I had read the reviews sooner.
Had to give one star as it was the only way to open the dialog box.
I can only echo all the previous reviews! the products are inferior and returns are impossible. these guys are scammers and should be run out of business.
Zero would be my rating. Do NOT buy anything from this site. I purchased 4 months ago an inferior item which was not what was listed or shown. I am still trying to get my money back. They are thieving, disgusting rats. They have no intention of refunding my money even though i email them every week for my refund. wont send a return address either.
i received the products but they don't macht at all the pictures on the ad.
the fabrics are not as they are shown : synthetic not wool ( not knit) but plat. on the picture it seems like it is woolen but in fact it is absolutely not.
ZERO STARS
I can’t even use the word “quality” as it is anything but that.
My bad for spending $60+ on what I thought was an amazing Halloween dress to receive something worse than from a Spirit store. To offer me a 10% coupon for another purchase is laughable. If they ever show up on my IG again, you can rest assured the review I will attach.
I already have and funny enough, they “disappeared” from my feed to the point I can’t even find them on IG.
They will process your payment so fast, but strange how they can’t refund from the other side.
DO NOT BUY FROM THIS SO-CALLED COMPANY
It would be 0 if I had the option. Ordered a coat for my husbands Christmas present ages ago and still not arrived . Now noticed that they are advertising same item but under a different name. My own fault for checking them out beforehand. So please do not buy!!!!
Items are not what they appear. They use fake pictures to sell what look like great products, like complicated knitted sweaters, then send you cheap printed versions. Refused to give refund, instead offering coupon. So dumb, I hate businesses like this. This should be illegal.
Absolutely do not trust this website. I should have done a better job of reading reviews but that’s on me. They only sent two of the three ordered items, the sweaters they did send
Were poor quality screen printed sweatshirts rather than the knitted items pictured and described in the ad. I requested a return and they offered me a 20% off coupon for a future purchase then ignored all future messages
They are a TOTAL scam. Their pictures have nothing to do with what they send you. I cancelled my second order once i received the first one, and a month later they sent me the items and they charged me. There is no phone number other than an email and they don’t answer.
This company is a scam! I ordered a knitted hoodie and got a synthetic hoodie made of crap with a print to make it look like it was knitted from yarn! Like a picture of the texture on the hoodie. When I requested a return, they kept offer me discounts for their products or $10. I want to send back this abomination but they keep stalling. It’s been 1.5 months since I requested to return this item. Ridiculous customer service and terrible quality! The company is a scam!
I purchased the Halloween leggings, which looked amazing online — detailed, textured, and high-quality. But what I received was completely different.
The fabric is cheap, the print is flat, and the product looks nothing like the photos. On a scale from 1 to 10, it’s maybe a 0.5. This is seriously misleading and unfair — a total scam.
For this who does not read long reviews:
THEY ARE SCAMMERS THEIR PRODUCT IS SH*T
If I could give this company -zero stars, then I totally would. I was so excited when I was ordering from their website because all of the clothing looks amazing and the real lot of Halloween options. I choose linen fabrics because I am very fabric sensitive when the product arrived within 3–4 weeks it was almost Halloween and there were three items that were nothing as pictured or listed. Nothing was made of any quality fabric. I think there’s a fabric cheaper than polyester that feels horrible and that is what they use and the sizing was completely off. They did not want to accept my returns initially and tried to offer me a coupon. But there is no way that I want to order anything else because I do not trust this company whatsoever.
This company is a complete scam. The item I ordered looks nothing like what I received. I have tried to return the item for a month and still have not received a return label nor a refund. This site needs to be closed
Cancelled order immediately when I realized it was a scam. Followed the instruction and emailed to cancel. They didn't respond for days then asked if I could keep it and I said NO. Then they didn't respond and sent a shipping email a few days later. Absolute trash and scam. Filed with FTC but will probably never get my money back. This site needs to be taken offline.
I bought 2 knit sweaters and a knit dress. What arrived was a see-through cheap polyester pile of garbage that literally had the photo of what I ordered printed on the fabric. Do not order from them, it is a scam. None of the materials were what I ordered. The "dress" was just an oversized cheaply printed copy. The pictures are a complete lie; they do not sell knit wear, they sell bottom basement rotten shoddy materials that do not resemble their advertisements. Good luck to anyone trying to get a refund.
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