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家居与园艺

Fine Rug Collection

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101 条评价

4.3101 条评价
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关于 Fine Rug Collection

数据更新
网站
finerugcollection.com
分类
家居与园艺
所在地
美国
状态
待认证
近 12 个月
3 条评价
差评回复率
13%(2/15 条)
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商家自述

FineRugCollection.com 是独一无二的波斯地毯和手工打结东方地毯领域的领先品牌,为每个家庭或办公室带来独特的装饰。我们致力于提供最好的客户服务,让您的购买体验尽可能轻松安全。

Fine Rug Collection靠谱吗?

Fine Rug Collection(finerugcollection.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 101 条用户评价,属于家居与园艺分类,口碑良好。82% 的评价为 4 星及以上,15% 为 1 星;商家回复了 13% 的差评;近 12 个月新增 3 条。数据最后更新于 2026-09-04。

用户怎么说

免费退货很方便

地毯颜色不是我预期的那样,实际颜色比图片上深很多,但店员非常热心地协助我免费退货。在 UPS 门店寄回很方便,退货后立刻退款了。

Fine Rug Collection 回复2022-12-06

你好 Eliot, 感谢你向我们反馈这个问题。这不是我们希望顾客获得的体验。我们非常重视产品质量、服务以及顾客的满意度。我们的团队成员会尽快与你联系。

完全不靠谱

I came across Fine Rug Collection in a search . On 8/5/22 I picked out 13 rugs totaling over 15,000 $ . I needed to speak to someone before following through with such a large purchase . So I started calling the number listed on the website leaving repeated voicemails , no call back . Then I started emailing repeatedly , no response . Then I messaged on Facebook and I got a response from a salesman . I was told to wait till the end of the week and on Thursday at 9am he would call with a discount code . He never called . I left repeated texts and voicemails to his cell , no response . Then I messaged him on Facebook and he responded that he called on my cell twice . I looked through my record of calls and there were no calls from him . I tried to go through my rug choices with him . He said he did not have time and to email all the SKU #s and he will get back to me . So I took the time to type out every SKU # and emailed him to the email address he provided less then an hour after we spoke on Thursday 8/11/22 . The salesman then stated that even though every rug description that I picked said NEW , NEVER USED in fact all the rugs were used and in order to know how used he had to inspect each rug from my list of the SKU #s . So on Tuesday 8/16/22 , 6 days later , he sends me a text saying he got no email from me . I have record the email went through . At this point I realized how completely untrustworthy this company is . I wanted to spend over 15,000 $ on 13 rugs and this guy refuses to assist me in any way . I found another company that spoke to me on the phone right away about each rug choice and the rugs were shipped the next day . I would RUN away from this shady company Fine Rug Collection . I hope to save someone else from wasting their time and energy .

骗子——订了2块地毯,信用卡扣了款,但一件货都没收到!

After reading all the reviews and being impressed with the quality of the website and videos, I purchased two large persian rugs from Fine Rug Collection in May 2022. They immediately charged my credit card, and sent a UPS Tracking Number. However, UPS notes that the "tracking number has been created, but the seller has not contacted us yet". I have called and emailed numerous times to ask about the status and there has been no response. So I have initiated an investigation by my credit card company and the charges have been reversed. Seems like a total scam to me.

Fine Rug Collection 回复2022-12-07

感谢你向我们反馈这个问题。这不是我们希望顾客获得的体验。我们非常重视产品质量、服务以及顾客的满意度。请你发送邮件至 [email protected] 或致电 (781) 562-0859。我们会尽快解决这个问题。

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