FITJEANS

Thank you so much for your detailed feedback, we really appreciate you taking the time to share your experience! We’re glad to hear that you like the look of the jeans overall and that the size M was a good fit in general. At the same time, we’re sorry to hear that they felt a bit tight around your calves while being slightly loose at the waist. We understand how tricky it can be to find the perfect balance between different areas, especially with very stretchy styles where fit can vary depending on body proportions. We also appreciate your note about the petite selection and the availability of colours like white. That’s really helpful feedback and something we’ll pass on to our team as we continue working on expanding both our petite range and colour options. If you’d ever like help finding a better fit or alternative style, you’re very welcome to email us at [email protected], we’d be happy to assist you 💙 Thanks again for your support and honest feedback!

Thank you for taking the time to leave your review! We're really sorry to hear that you've experienced the same issue with both pairs of your jeans. We understand how disappointing this must be, especially when you love the fit. I've just sent you an email so we can take a closer look at this for you and see what may have happened. Please have a look in your inbox when you have a moment, and we'll be happy to assist you further. We look forward to hearing from you!💙

So happy to hear you are satisfied with the fit of the jeans ❤️ Thank you for sharing your feedback with us!

Thank you for taking the time to share your feedback, and we’re really sorry to hear about your recent experience! We’re especially sorry to hear that this pair didn’t meet the expectations you’ve had from your previous Fitjeans purchases. We completely understand how disappointing it is when a new pair feels different from what you’re used to, especially when you’ve loved earlier styles in the same size, length, and color. We’d like to take a closer look into this for you. I’ve also sent you an email so we can review your order details and better understand what may have happened here. Thank you again for your honesty and for being a returning customer, we really appreciate your support💙

Thank you so much for your amazing review! 💙 We're so happy to hear that the fit, length, and waist are perfect for you! Thank you as well for your suggestion about a grey ripped style. We'll be sure to pass your feedback on to our product team. it's always great to hear what our customers would love to see next❤️ We can't wait to welcome you back for your next pair!

Thank you so much for your feedback, we’re really happy to hear that you love the length and that the flares are a perfect fit for you 💕 We’re sorry to hear that the Baggy jeans didn’t give you the fit you were hoping for. Fit can vary quite a bit depending on body shape and personal preference, especially with more relaxed styles like the Baggy model, and we understand that it’s frustrating when a style doesn’t feel as flattering as expected. If you’d like, you’re very welcome to email us at [email protected], and we’d be happy to help you with sizing or recommend alternative fits that might suit you better. We really appreciate your honest feedback, and we’re glad you found a style you love in the flares 💙

Thank you so much for your wonderful review! We're absolutely delighted to hear how much you love your Fitjeans. Knowing that they feel comfortable, fit your curves beautifully, and help you feel confident truly means the world to us. We're also incredibly grateful to have you as a returning customer💙 We really appreciate your recommendation and can't wait to welcome you back again in the future. If you ever need help choosing your next pair, we're always happy to help!

Thank you so much for your feedback! So happy to hear you are satisfied with both the product and our customer support team ❤️ It truly means a lot to us!

Thank you for taking the time to share your feedback! We're very sorry to hear that the size wasn't the right fit and that the return process has been frustrating for you. I've sent you an email regarding both the sizing and your return. We'd love to arrange a DHL pickup directly from your home, so you won't need to travel to a DHL drop-off location. Please reply to our email and we'll be happy to help arrange this for you. We hope we'll have the opportunity to make this right😊

Thank you for taking the time to share your feedback! We’re sorry to hear that the jeans didn’t meet your expectations in terms of fit and value. Our jeans are designed with a high-stretch denim fabric to provide comfort and flexibility, while still maintaining a jeans look and shape when worn. However, we understand that this feel and fit can be different depending on personal preference and expectations. We also appreciate your comment regarding the online photos. We always aim to represent our products as accurately as possible, but we understand that lighting, screen settings, and body shape can sometimes affect how the jeans appear. Your feedback is valuable and will be shared with our team as we continue working to improve both our products and product presentation.

Wow! This truly is the best compliment ever 😩😍 Thank you so much for sharing your feedback with us! It means so much!!

Yeees!! So happy to hear this lovely 😩😍😍

Thank you for taking the time to share your experience, and we're sorry to hear about the delivery issues. Unfortunately, this was caused by the shipping carrier, and once a parcel is in transit, we don't have control over routing decisions or delivery timeframes. We understand how frustrating it is to receive delivery updates and follow-up emails before your order has even arrived. We can also confirm that your order has now been fully refunded as you requested. We sincerely apologize for the inconvenience and appreciate your patience throughout this process💙

Thank you sooo much 💙💙

Thank you for sharing your feedback with us! Makes us so happy to hear this ❤️❤️

非常感谢您的反馈！❤️ 很高兴听到您对 Fitjeans 感到满意！ 我们现在提供换货服务，因此请随时向我们发送电子邮件至 [email protected] 以获取更多信息😊

感谢您的反馈，对于由此造成的困扰，我们深表歉意！ 我们想澄清的是，我们的团队现已解决此案。我们已与您联系并就颜色不正确问题提供帮助，目前此事已得到处理。 对于您在此过程中遇到的不便和沟通延迟，我们再次深表歉意，感谢您在我们解决问题时的耐心等待。 如果您需要任何进一步的帮助，我们随时为您提供帮助！

感谢您的反馈，我们很遗憾听到您的经历！ 我们想澄清一下，您的询问是在我们的销售旺季期间收到的，当时我们收到的消息量比平常要多得多。正如我们在电子邮件中所解释的，发送的每封新电子邮件都会创建一个新的票证，并将您放回到队列中，不幸的是，这可能会延迟响应时间。 关于您注意到的气味，这种气味并不有害，但在新染色的牛仔布上偶尔会出现这种情况，尤其是当产品在生产后不久包装和运输时。我们的生产合作伙伴最近采用了更加环保的染色工艺，可显着减少水资源浪费和化学品流失。虽然这是朝着可持续发展迈出的积极一步，但有时会在织物上留下暂时的气味。按照我们的洗涤说明进行晾晒或洗涤后，这种现象通常会褪色。 我们还可以确认您的退货现已处理完毕并已发出退款。 对于由此造成的不便，我们深表歉意，并感谢您在我们解决问题时的耐心等待💙

感谢您的反馈，对于您的体验我们深表歉意！ 对于为您索赔而寄出的替换鞋的错误以及由此造成的挫败感，我们深表歉意。我们理解当收到错误的物品时是多么令人失望，尤其是在您已经向我们澄清了正确的物品之后。 对于延迟提供您的退货标签以及由此给您带来的任何不便，我们深表歉意。这不是我们旨在提供的服务水平。 我们还想指出，我们现已解决您的问题，并且正确的替换对已发出 关于您对产品质量和颜色的反馈，我们很遗憾没有达到您的期望。我们认真对待所有反馈，并确保与我们的产品团队分享以供审核。 感谢您在解决此问题期间的耐心等待，对于由此造成的不便，我们再次表示歉意。

非常感谢您的反馈！ 我们非常高兴听到您对牛仔裤的娇小长度和合身程度感到满意 💙 我们完全理解您对所有颜色和款式的娇小长度的供应有限以及频繁的库存问题感到沮丧。这是非常有价值的反馈，在我们继续开发和扩大我们的产品范围时，我们将确保将其传递给我们的团队供考虑。 我们始终致力于提高尺寸和款式的可用性，包括更好地平衡不同尺寸的库存，因此您的意见确实可以帮助我们优先考虑对客户最重要的事情。 再次感谢您分享您的想法并支持我们💙