Garmade.com is an innovative online shopping platform, offering an extensive range of products to meet all your needs. Whether you're looking for the latest electronics, high-quality spare parts, trendy fashion items, stylish home goods, or essential mobile accessories, Garmade has you covered. Our platform, www.garmade.com, is designed to provide a seamless and enjoyable shopping experience with a user-friendly interface and secure payment options.
I was looking for parts for my 2015 Macbook Pro. Based in India, I was skeptical about Garmade. A China based platform. Can they deliver and will the product be of quality?
Well, I'll be dammed. They delivery and the products worked like a dream. Thank you Garmade.
Just a piece of advice for people in India. You might be asked to share your Voter ID Card when the package reaches Customs. Morning Global, the courier company will reach out to you. They are legit.
Garmade.com 回复2025-01-18
Dear Karan Khanna,
Thank you for sharing your experience with Garmade! We're thrilled to hear that we could provide the parts you needed for your 2015 MacBook Pro and that the products worked perfectly for you.
We understand how important it is to feel confident when ordering internationally, and we're glad we could exceed your expectations. Your advice for fellow customers in India is very helpful and much appreciated—it's always great to see our community helping each other!
If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing Garmade, and we look forward to serving you again!
Best regards,
The Garmade Team
Fast service and original equipment products slight hitch the mother board I purchased had the wrong power cables so had to order the correct ones, although it is a minefield when ordering galaxy products there isn’t a lot of information about
Garmade.com 回复2025-01-18
Dear Steve,
Thank you for your feedback and for choosing Garmade! We're delighted to hear you were pleased with our fast service and original equipment products.
We apologize for the inconvenience caused by the power cables and understand how challenging it can be when ordering Galaxy products with limited information available. Your input is invaluable, and we’ll work on improving product details to make the ordering process smoother for our customers.
If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for your understanding and support!
Best regards,
The Garmade Team
Customer service best I have dealt with after a few emails which they prompt reply within a day of each one
Problem was very prompt sorted
5 star ⭐⭐⭐⭐⭐
Garmade.com 回复2025-01-18
Dear Sean O'brien,
Thank you so much for your kind words and 5-star review! 🌟 We're thrilled to hear that our customer service team was able to assist you promptly and effectively.
At Garmade, we prioritize fast and efficient communication to ensure our customers have the best experience possible. Your feedback means a lot to us and inspires us to keep up the great work!
If there's anything else we can help you with, please don't hesitate to reach out. Thank you for choosing Garmade!
Best regards,
The Garmade Team
I got what I ordered. But it took some weeks more to come than they claimed it would, I would recommend writing to customer support if you don’t get any updates, because they claimed it had got lost but when I wrote to them they fixed it. Overall, not a scam, just bad shipping.
Garmade.com 回复2024-12-19
Dear Meowiwo,
Thank you for your honest feedback. We sincerely apologize for the delay in your order's delivery and any inconvenience it may have caused. Shipping times can occasionally be impacted by factors beyond our control, but we’re glad to hear our team was able to assist and resolve the issue for you.
Your recommendation to reach out to customer support is appreciated, as we’re always here to help ensure a smooth experience. We’re continuously working to improve our shipping process and provide more accurate timelines for our customers.
Thank you for your patience and understanding, and we hope to serve you better in the future.
Best regards,
Garmade Team
This is a terrible experience, customer service is at -100, replies in correspondence that they are good and doing everything right. I waited 4 business days for a notification about the processing of my order, wrote to them by email, and oh wow, they finally saw my order, and said that they would process it in 72 hours. As a result, it's okay for this company if I receive my order a month after placing the order on their website.
Garmade.com 回复2025-01-18
Dear Creatore Dear,
We are truly sorry to hear about your experience and apologize for any inconvenience caused. At Garmade, we strive to provide a seamless service, and it’s clear we fell short in your case.
According to the tracking number your package was delivered in 9 days, but we understand the frustration caused by the delays and lack of communication during the process. Our team tried reaching out to resolve the issue but unfortunately couldn’t connect. We’re still eager to make this right, so please get in touch with us at your earliest convenience so we can address any remaining concerns.
Thank you for your feedback—it helps us improve. We hope to regain your trust and provide you with a better experience in the future.
Best regards,
The Garmade Team
For an earlier lower-star review that I gave on a yoga chair where the extension malfunctioned, this is an updated 5-star review as Garmade's customer service officer, Olga, took the time to understand the issue, reviewed photo/video, and eventually reshipped the necessary part to me. All that was done with consideration and I greatly appreciate Olga's kind assistance and the company's commitment to providing a satisfactory shopping experience.
Garmade.com 回复2024-11-21
Hello, Carol
Thank you so much for taking the time to update your review and share your experience! We're thrilled to hear that Olga could assist you in resolving the issue to your satisfaction. At Garmade, our priority is ensuring that every customer feels supported and valued, and your kind words reaffirm our commitment. Should you need any further assistance, please don’t hesitate to reach out. We’re always here to help! 😊
Thanks & Regards
Garmade Team
Hello, AE
Thank you for your positive feedback! We're delighted to hear that you’re happy with the product and our support team was able to assist you. If you ever have more questions or need help, feel free to reach out. We’re here for you! 😊
Thanks & Regards
Garmade Team
I bought an item and i ' m happy of this esperienze.
Garmade.com 回复2024-11-16
Dear Rosario Russo,
Thank you for your kind review! We’re thrilled to hear that you’re happy with your purchase and had a positive experience with us.
Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you ever need assistance or have any questions, feel free to reach out—we’re always here to help!
Thank you for choosing Garmade.com, and we hope to serve you again soon!
Dear Abadin,
Thank you for taking the time to leave us a review! We're glad to hear that you were happy with the item and the overall experience.
We apologize for any inconvenience caused by the tracking process. Your feedback helps us identify areas for improvement, and we're already working to enhance our tracking system to ensure a smoother experience in the future.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you for choosing Garmade.com, and we hope to serve you again soon!
Best regards,
I ordered a screen for my old phone but it didn't arrive on time the screen didn't work so I also had to pay the service charge for a screen that didn't work.
I contacted customer service, they were not at all willing to help, just a waste of time and money.
I do not recommend this site at all.
Garmade.com 回复2024-11-30
Hello, Lalos
Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. Our team strives to assist every customer promptly and fairly. In this case, we requested a simple video or offered a free return and refund to resolve the issue, but these solutions were declined.
We understand your frustration, and we're always looking for ways to improve. If you reconsider and wish to work with us to resolve this matter, please reach out to our customer support team. Your satisfaction is important to us.
Thanks & Regards
Garmade Team
What I appreciated more than the product itself was the commitment of the support team. I did not notice a part of the old bracelet that prevented the attachment of the new bracelet. The support team guided me through the process and helped me out.
Garmade.com 回复2024-11-06
Hello, Gheorghe Simion
Thank you so much for sharing your experience with us! We're delighted to hear that our support team was able to assist you in resolving the issue with the bracelet. Your satisfaction is our top priority, and it's wonderful to know that our team could help make your experience a positive one. If you ever need further assistance, please don’t hesitate to reach out. Thank you again for choosing us!
Thanks & Regards
Garmade Team
Placed an order on Mon 28 Oct for "5 to 12 days" delivery. Then discovered that they ship from China! It took until 16th November to arrive - 20 days. Their excuse - they only count weekdays, but then it's still 16 days. And, who only counts weekdays? All international carriers work 7 days a week. The main problem was that they say they shipped it on 2nd Nov (Saturday! That's interesting, so they don't count weekends, but do claim to work them). So, that's 5 days lost before they did anything at all. No chance of 5 -12 days from there! Interesting that the tracking clearly shows it arriving at the courier on Mon 4th - so, 7 days in before they actually got it to the courier.
That said, they reached out and repaid my shipping costs, which they say is a standard T&C if they don't meet the delivery date promised. Well done Garmade!
Garmade.com 回复2024-12-02
Dear PJ,
Thank you for your feedback, and we sincerely apologize for the delay in your delivery. We completely understand your frustration with the extended shipping time and appreciate you bringing this matter to our attention.
We want to assure you that your experience is not typical, and we strive to provide accurate delivery estimates. Unfortunately, delays can sometimes occur due to factors beyond our control, such as international shipping and customs procedures. While we do account for weekdays in our delivery time estimates, we understand that this may have caused some confusion, and we will look into how we communicate this more clearly in the future.
We’re glad we were able to resolve the issue by refunding the shipping costs, as per our policy, and we genuinely appreciate your understanding in this matter. If there’s anything else we can do for you, please don’t hesitate to reach out.
Thank you again for your feedback and for giving us the opportunity to make things right.
Best regards,
Garmade Team
Olga P was very friendly and found a quick solution to my issue.
Garmade.com 回复2024-10-29
Hello, Daniel Vieira
Thank you so much for your kind words! We're thrilled to hear that Olga P was able to assist you quickly and provide a friendly experience. We appreciate your feedback and look forward to serving you again!
Best regards,
Garmade Team
Absolute pile of dirt. It doesn’t work and I’m pretty sure it breaks EU Data laws. Don’t use this site or their products.
Garmade.com 回复2024-10-12
Dear Tom Eivers,
We are truly sorry to hear about your negative experience with our product. We take your feedback very seriously, especially regarding the functionality.
We would appreciate the opportunity to investigate this further and address any issues you encountered.
Please reach out to us at [email protected] so we can work with you to resolve this, whether through a replacement or a refund.
Thank you for bringing this to our attention, and we look forward to helping you.
Best regards,
Garmade Team
Product arrived when it was expected. It was easy to fit it on to my phone. Very hard wearing and robust. I’ve dropped my phone a few times and it’s very well protected. I will buy again when I upgrade my phone …
Garmade.com 回复2024-10-01
Hello, Jackie Haughie
Thank you for your fantastic review! We’re thrilled to hear that the product arrived on time and that it fits your phone perfectly. It's great to know that it has provided robust protection, especially after multiple drops! We appreciate your support and look forward to serving you again when you upgrade your phone. If you have any questions or need assistance in the future, feel free to reach out!
Best regards,
Garmade Team
I bought some Peeps cleaners for glasses. They promised them to be excellent at cleaning glasses. And they promised that they were carbon cleaners.
It's not what they promised at all! First time trying to clean my glasses, they became more dirty than they were before cleaning. I tried several times, same outcome.
I have the Peeps from carbonklean.com and I expected the same quality. It wasn't! Not at all.
Just a waste of money!
Garmade.com 回复2024-10-11
Dear Anya Junge,
Thank you for sharing your feedback about the Peeps cleaners. We are truly sorry to hear that the product did not meet your expectations, especially after your experience with similar cleaners from carbonklean.com.
It’s disappointing to know that they didn’t perform as promised, and we completely understand your frustration. Please rest assured, if the item is faulty, you are eligible for a full refund.
Additionally, our customer service team has already sent a few emails to you regarding this issue and is eagerly awaiting your response to resolve it as quickly as possible. If you haven’t seen those emails, or if you’d like to reach out to us directly, feel free to contact us:
Email: [email protected]
WhatsApp: +86 131 6836 1667
We’re here to help and want to make this right for you.
Thank you for your patience, and we hope to hear from you soon to resolve this.
Thanks & Best Regards
Garmade Team
Excellent company to purchase from.
Reasonably priced products.
Thank you.
Garmade.com 回复2024-09-17
Dear, Alina Husanu
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
Garmade Team
My item arrived really quickly, the item was a reasonable rice. I would recommend this company.
Garmade.com 回复2024-09-16
Dear, Amanda Sewell
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
Garmade Team
The order was delivered within reasonable time, the support time worked very hard to normalize small challenges.Even without support team,all went well.
Garmade.com 回复2024-09-06
Dear, Kudos Hair
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
Garmade Team
Take to long to supply. No live chat. Got told b.s
Garmade.com 回复2024-09-24
Hello, Ocean
Thank you for your review. We're sorry to hear about your experience and we apologize for the delay in providing assistance. We always aim to deliver timely and effective support, and we regret that we fell short in this instance. We're continuously working on improving our service, and we appreciate your input. If you'd like, please reach out directly so we can resolve any outstanding issues as quickly as possible.
Thanks & Regards
Garmade Team
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