GeniusRx is a full-service digital pharmacy designed to make consumer access to medicine and clinical services simple, intuitive, and personal through cost-informed decision making. Bringing together unparalleled industry expertise, infrastructure, and digital innovation, GeniusRx is using technology to disrupt pharmacy services at scale. The company’s offering includes a virtual pharmacy program to benefit the underserved and underinsured; Pharmacy dispensing and fulfillment services including multi-dose medication packaging and same-day delivery; real-time pharmacy chat and clinical support services; and a consumer health and wellness dashboard that delivers Rx price intelligence and other meaningful pharmacy insights. Visit www.geniusrx.com for more information.
以上内容由商家自行提供，未经平台核实。Geniusrx（geniusrx.com）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 200 条用户评价，属于健康与医疗分类，口碑一般。评价两极分化：60% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 86% 的差评。数据最后更新于 2026-09-07。
您的代表非常有帮助！ 这与我的聊天体验形成鲜明对比，我的聊天体验在两次尝试后从未得到答复。 这一次，我的电话很快就被接听了，她也快速而彻底地帮助了我。 感谢您所做的改变。 请坚持下去！
Hello Susan! Thank you for your review. We apologize that your chats were not responded to, but we are so glad one of our phone agents were able to assist you. We are continuing to make improvements so that we may continue to provide 5-star service!
Bernard, thank you for your kind words. We are grateful that you took the time out to leave us a 5-Star review!
唐娜耐心地听着，一步步指导我补充药物，一心一意。 谢谢唐娜
Sonny, thank you so much for your 5-star review! We will share this with Donna to let them know to keep up the amazing work.
今天，我与支持代表“艾米丽”的相处非常愉快。我正在搬家，与医生的沟通出现了问题，而且我也在改名。艾米丽对我的所有问题都非常耐心，提供了我需要的所有必要信息，使这一切尽可能顺利，我可以看出她对促进个性化体验抱有真诚的兴趣。说实话，正因为如此，我想我要把我所有的药物迁移到 GeniusRX。这是我在企业客户支持方面经历过的最无忧无虑的体验。 A+。请做一些事情来认可她的努力，因为像她这样的员工是维持和发展您的业务的人。
Hi, Steven! Thank you so much for taking the time to leave a great review and to acknowledge Emily. She is an asset to our team and we are lucky to have her! We look forward to continuing to provide you with 5-star service.
妮可通过聊天为我提供帮助。 她太棒了。 非常友善、耐心，对贵公司来说是一笔宝贵的财富！
Thank you for your review, Donna. We agree, Nicole is certainly an asset to our company and your kind words are very much appreciated!
我和几位女士交谈过，不记得她们的名字，但她们都非常友善和耐心，花时间解释整个过程是如何进行的，我感谢每一位女士！继续努力！再次感谢。 琳达·尼米勒
Linda, thank you so much for your review! We really appreciate you taking the time to share your experience with us and your kind words have been shared with the team.
妮可提供了出色的客户服务，尽职尽责地确认了我的身份并回答了我的所有问题。
Thank you for your review, your kind words mean a lot to us and have been shared with Nicole. We look forward to continue providing you with 5-star service!
我很高兴有这个机会。我的互动非常愉快，我正在考虑打电话询问经理是谁，这样我就可以称赞与我交谈的人。她的名字叫Lady（我听力不好，所以可能是Lainie 或Brady 或......）。她很专业，乐于助人，完成了交易，但她添加了一种难以形容的个人风格，而且非常友善，让我挂断电话，感觉我的一天变得更快乐。对于客户服务人员来说，这是一种不寻常的品质。如果可以的话我会给她 6 星。我很高兴与 Genius Rx 开展业务。
Hello Susan! Thank you for your review. We’ll make sure we pass your kind words along to Lady, who we know will be delighted to read your comment. We look forward to continuing to provide you with 5-star service!
美妙的经历！技术人员是一个非常非常专业的人。上帝保佑你们，并感谢你们的出色服务。
Hello! Thank you for providing us with such positive feedback. We strive to provide excellent customer service as well as low cost medications. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
妮可是个宝藏。 她是贵公司的优秀代表。 她知识渊博，如果她没有答案，她非常愿意从别人那里获取信息并将其转发给我。 这表明妮可是一位真正的专业人士，并且让客户对她传递的信息感到满意。
Hello Susan! Thank you for your review. We’ll make sure we pass your kind words along to Nicole, who we know will be delighted to read your comment. We look forward to continuing to provide you with 5-star service!
妮可很高兴与她一起工作，她非常友善，并且不遗余力地帮助我配药！并指导我如何付款！不能再好了！
Hello! Thank you for providing us with such positive feedback. We strive to provide excellent customer service and we are so glad that Nicole was able to assist you. Your kind words have been shared with her. We look forward to continuing to provide you with 5-star service!
及时、高效、礼貌的服务。能够轻松下 Rx 订单，并且价格下降。
Hello! Thank you for providing us with such positive feedback. We strive to provide excellent customer service as well as low cost medications. We are delighted to know that we met your ordering needs efficiently. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
与丹尼斯一起工作非常愉快。 很专业，照顾我所有的顾虑。 她性格开朗，非常适合共事。 好好照顾她。
Thank you so much for your kind words, David. We really appreciate you taking the time out to share your experience with us — and we agree, Denise is truly a gem to have on our team! We will share this with her to let her know to keep up the amazing work.
妮可太棒了。 很棒的客户服务。
Thank you for your review. We are so glad that Nicole was able to assist you and your kind words have been shared with her. We look forward to continuing to provide you with 5-star service!
多年来，我使用过多家邮购处方公司，发现 GeniusRx 是最好的之一。他们快速处理我的订单，价格中包括免费送货，拥有优秀的客户服务代表，并且我的药物价格最低。我强烈推荐他们。
Thank you for your review. We love hearing that we can save you money and provide excellent customer service! We look forward to continuing to provide you with 5-star service.
帮助我的同事很有礼貌、专业且乐于助人。 我的问题是关于获得受管制药物的假期预付款。 她倾听，遵循所有步骤，并向我提供了需要与医生分享的信息。 她很优秀。
Thank you for taking the time to leave your 5-star review. We will share this with the team to let them know to keep up the amazing work!
对于新处方，我需要找到比 CVS 提供的更优惠的价格。 找到GeniusRx并选择使用CHAT功能。 妮可上线并快速而清晰地回答了我的问题。 我的日程安排不允许在妮可等待时注册和下订单，但她提供了我稍后需要的所有信息。 同一天晚些时候，我创建了一个 GeniusRx 帐户，并按照 Nicole 的指示完成并提交了我的订单。 由于脚本来自 CVS，我选择了 CHAT 来转换从另一家药房获取的脚本。 幸运的是，妮可再次被指派来帮助我，她做到了，我们完成了订单。 一位非常优秀、知识渊博、有礼貌且训练有素的 GeniusRx 团队成员。 谢谢
Thank you for your review. We are so glad that Nicole was able to assist you and your kind words have been shared with her. We look forward to continuing to provide you with 5-star service!
刚刚联系 GeniusRx 询问我丢失的第一笔订单。 客户支持人员表示，现在他们采取任何行动都为时已晚，但他们会“尝试”。 从来没有收到过邮件说它已经发货了。 我被告知我必须联系 USPS 提出投诉。 如果这是他们对待客户的方式，我会完全放弃他们，即使他们的定价很好。 只是不值得这么麻烦和糟糕的支持。 可怕。 更新：他们终于寄出了我的处方，但直到我报告它从未到达后 5 天（而且已经是我下订单后 11 天了），而且遇到了很多麻烦。 总而言之，2022年4月，花了16天，半个多月的时间，才拿到我简单的订单。 他们距离我家大约有 2 小时车程。 我应该补充一点，最初的延迟很大程度上是由于他们从未发送包裹已发货的通知，以便我可以跟踪它或留意它。 希望他们现在已经修复了系统中的这个错误。 但除此之外，他们还增加了麻烦，我怀疑我是否会再次与他们做生意。
Thank you for your review. We appreciate all feedback from our customers, and we regret that your experience did not meet your expectations. Per USPS, your original order was delivered on 4/13. You called us on 4/21 to report that you never received your order. We sent a replacement order, which appears to have been successfully delivered on 4/27. We apologize for any inconvenience this may have caused you. Please let us know if we can be of any further assistance.
与我聊天的代理人很棒，非常了解我的情况，发送了错误的药物，现在在初次联系一周后仍然没有发送正确的药物。 我相信金加是经纪人的名字，是一名明确的守门员。 你们的运输部门需要额外的培训，无论是谁给我寄了错误的药物。
Hello, than you so much for your review. We are certainly lucky to have Kinga on our team! Your kind words have been passed along to her. Thank you for using GeniusRx and we look forward to continue providing you with 5-star service!
Kinga 非常乐于助人，回答了我所有的问题！
Hello Raquel, than you so much for your review. We are certainly lucky to have Kinga on our team! Your kind words have been passed along to her. Thank you for using GeniusRx and we look forward to continue providing you with 5-star service!
共 200 条符合条件的评价
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