感谢您的耐心等待
Geniusrx 回复2022-06-20
Hello! Thank you for providing us with such positive feedback. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
关于 Geniusrx
数据更新- 网站
- geniusrx.com
- 分类
- 健康与医疗
- 所在地
- 美国
- 状态
- 待认证
- 差评回复率
- 86%（65/76 条）
是 Geniusrx 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
GeniusRx is a full-service digital pharmacy designed to make consumer access to medicine and clinical services simple, intuitive, and personal through cost-informed decision making. Bringing together unparalleled industry expertise, infrastructure, and digital innovation, GeniusRx is using technology to disrupt pharmacy services at scale. The company’s offering includes a virtual pharmacy program to benefit the underserved and underinsured; Pharmacy dispensing and fulfillment services including multi-dose medication packaging and same-day delivery; real-time pharmacy chat and clinical support services; and a consumer health and wellness dashboard that delivers Rx price intelligence and other meaningful pharmacy insights. Visit www.geniusrx.com for more information.
以上内容由商家自行提供，未经平台核实。Geniusrx靠谱吗？
Geniusrx（geniusrx.com）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 200 条用户评价，属于健康与医疗分类，口碑一般。评价两极分化：60% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 86% 的差评。数据最后更新于 2026-09-07。
用户怎么说
与艾米丽交谈真是太高兴了！！！！
与艾米丽交谈真是太高兴了！ 我问她是否在二月份帮助了我，当时我 pjj mg 完成了我的第一笔订单。 她检查了她的记录并说是的，她就是那个！ 她再次做了出色的工作，试图解决我在重新订购 RX 时遇到问题的原因。 我希望所有客户服务人员都能像艾米丽一样，在每次通话中都展现出她所拥有的技能和友善。 我知道，我在工作（40 多年）期间所从事的职位需要出色的客户服务技能。 感谢艾米丽。
Geniusrx 回复2022-06-20
Hello Jean! Thank you for providing us with such positive feedback. Your kind words will be shared with Emily. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
客服服务很有礼貌而且…
客户服务很有礼貌且乐于助人（前提是您能够获得非自动响应）。
Geniusrx 回复2022-06-10
Hello Elena, Thank you for providing us with such great feedback. We are delighted to know we were able to meet your needs. We look forward to continue providing you with 5-star service. Thank you for choosing Geniusrx!
这次电话很顺利地接听了……
这次电话很顺利地接听了—— 我收到了错误的药丸，她在纠正订单方面做得很好
Geniusrx 回复2022-06-10
Hello! Thank you for providing us with your great feedback. We are delighted to know our Care Center Representative was able to resolve your issue at hand. We look forward to providing you with 5-start service going forward. Thank you for choosing GeniusRx!
优惠的价格和客户服务！
Geniusrx 回复2022-06-09
Jesse, thank you for your review. Your kind words have been shared with the team and we look forward to continue providing you with 5-star service!
我有一只狗被诊断出患有大脑......
我有一只狗被诊断出患有脑癌。兽医和我尝试过的所有其他地方提供的化疗药丸的价格对我来说太贵了，无法预算，然后我找到了 Geniusrx，他们的价格比其他人便宜 75%。 他们给了我和我的狗多几个月的时间，否则我就不得不在四个月前把她安乐死了，我很幸运能有更多的时间和她在一起，她是一只非常特别的狗。 感谢 Geniusrx 更关心人而不是利润，这在当今世界是看不到的
Geniusrx 回复2022-06-07
Annmarie, thank you for taking the time to leave a review during this difficult time. We are very sorry for your loss. We here at GeniusRx believe pets are family, and we are so glad that we were able to help you have more time with your beloved dog. Thank you again for your kind words.
我和 Emily 和 Kelly D 一起工作过……
我与 Emily 和 Kelly D 一起工作，他们都是很好的倾听者。两人都消息灵通，并且很快就明白如何纠正或解决我最近开出的处方出现的问题，这些问题需要通过电话而不是我最喜欢的网上渠道下单。
Geniusrx 回复2022-06-07
Jonathan, thank you for your 5-star review. We are lucky to have Emily and Kelly as part of our team and your complimentary words have been shared with them. We look forward to continue providing you with 5-star service!
干得好！
干得好！ 您的客户支持始终是一流的......
Geniusrx 回复2022-06-07
Joseph, thank you for your 5-star review! We are so pleased to hear that you have received top notch service.
电话代表非常……非常友善且乐于助人
电话代表非常出色并且乐于助人，她非常棒。！！！！！！如果你们能够修复该网站，那将会更有帮助，该网站已经关闭近两年了，而且您无法登录，这样访问该网站会像以前一样容易得多，谢谢
Geniusrx 回复2022-06-01
Cecil, thank you for taking the time to leave such a nice review! We thank you for your loyalty to our company and we appreciate you. We have passed your kind words on to the representative who assisted you to let her know what a wonderful job she is doing! Since we are now GeniusRx, you will need to go to geniusrx.com and create a new online account. If you need any assistance feel free to give us a call or send an email to rxhelp.com. Thank you again for your 5-star review and we look forward to continue providing you with excellent service.
超级有用且易于订购！
Geniusrx 回复2022-06-07
Hello, thank you for taking the time to leave a 5-star review! We appreciate it.
很棒的经历
最近为了重新配药，我在 GeniusRx 上找到了最优惠的价格，所以我在这个用户友好的网站上建立了一个帐户并下了订单。 在此过程中，我遇到了一个问题，并寻求帮助，得到了高效且礼貌的帮助。 我的订单很快就送达了，而且包装非常简单、环保、可重复使用。
Geniusrx 回复2022-05-31
Hello Rodger! Thank you for your review. Your kind words have been shared with our staff. We look forward to continuing to provide you with 5-star service!
我猜它有效
大约需要 3-4 周才能拿到药物，因此请务必考虑到这一点。当您的处方通过或回复电子邮件时，他们也不会联系您，因此请确保您始终通过实时聊天或电话与他们联系。价格合理，工作人员乐于助人，但绝对不是一个方便的选择。
Geniusrx 回复2022-05-31
Hello Tom. We are sorry to hear that you did not have the best experience with our services. We have sent a request to you for more information so that we may look further into this situation.
两次拒绝按医生处方配药
今天我通过实时聊天联系了 GeniusRx，以了解为什么我的订单第二次被取消，我的医生现在已经向他们发送了 2 个处方，但每次他们都拒绝配药。我认为他们有变性恐惧症。我的实时聊天对象是妮可，我觉得她的回答很粗鲁，没有回答我的问题。
Geniusrx 回复2022-05-31
Charlotte, thank you for your review. We appreciate all feedback as we strive to provide the best care and service to our patients. GeniusRx fully supports the LGBTQIA+ community and we are very sorry that your order was not fulfilled. One of our pharmacists will be reaching out to you to further discuss the situation.
电话里的代表是……
电话里的代表提供了很大的帮助。
Geniusrx 回复2022-05-31
Jason, thank you for your 5-star review. It is much appreciated!
艾米丽非常乐于助人而且很有耐心
艾米丽非常乐于助人而且很有耐心。很棒的客户服务代表。
Geniusrx 回复2022-05-26
Hello Joyce! Thank you for providing us with such positive feedback. Your kind words will be shared with Emily. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
我喜欢与一家拥有……的公司打交道。
我喜欢与一家拥有优质客户服务的公司打交道。
Geniusrx 回复2022-05-25
Hello Dave! Thank you for providing us with such positive feedback. We are delighted to know we were able to meet your needs. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
耐心奖章
很高兴与代表交谈。 我的情况很独特，需要额外的照顾。 她非常有耐心，从容不迫，把一切都处理好了。
Geniusrx 回复2022-05-26
Hello Yaqin! Thank you for providing us with such positive feedback. We are delighted to know we met all of your needs. Your kind words will be shared with the representative you spoke with. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
我的客户服务代表是……
我的客户服务代表非常棒，非常乐于助人，而且超级专业，她应该加薪！
Geniusrx 回复2022-05-26
Hello Ashley! Thank you for providing us with such positive feedback. Your kind words will be shared with the representative you spoke with. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
我打电话来为我的……订购一份处方。
我打电话给我丈夫订购了一份处方，他们帮我订购了处方，并填写了一份授权书，这样我就可以与 Genius rx 进行更多的往来。我有一位很好的女士帮助了我，我是一个快乐的顾客。
Geniusrx 回复2022-05-26
Hello Vicki! Thank you for providing us with such positive feedback. We are delighted to know our agent was able to help you fulfill your ordering needs. Your kind words will be shared with her. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
她非常乐于助人。
Geniusrx 回复2022-05-24
Hello Norma! Thank you for providing us with such positive feedback. We are delighted to know we were able to meet your needs. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
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