GeniusRx is a full-service digital pharmacy designed to make consumer access to medicine and clinical services simple, intuitive, and personal through cost-informed decision making. Bringing together unparalleled industry expertise, infrastructure, and digital innovation, GeniusRx is using technology to disrupt pharmacy services at scale. The company’s offering includes a virtual pharmacy program to benefit the underserved and underinsured; Pharmacy dispensing and fulfillment services including multi-dose medication packaging and same-day delivery; real-time pharmacy chat and clinical support services; and a consumer health and wellness dashboard that delivers Rx price intelligence and other meaningful pharmacy insights. Visit www.geniusrx.com for more information.
以上内容由商家自行提供，未经平台核实。Geniusrx（geniusrx.com）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 200 条用户评价，属于健康与医疗分类，口碑一般。评价两极分化：60% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 86% 的差评。数据最后更新于 2026-09-07。
不得不等待 20 或 30 分钟，但助理接听我的电话后，她非常有礼貌，乐于助人。
Hello Philip! Thank you for providing us with such positive feedback. Your kind words will be shared with the representative that assisted you. We are looking forward to trying to obtain 5-star service on your next visit with us. Thank you for choosing GeniusRx!
今天我与 GeniusRx 的两位不同代表进行了交谈 - 两位都很棒！
Hello Kim! Thank you for providing us with such positive feedback. Your kind words will be shared with Monica. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
与 Geniusrx 代表交谈的经历很好。她回答了我的问题并拿到了我的药。为我订购的。
Hello Judy! Thank you for providing us with such positive feedback. Your kind words will be shared with the representative that assisted you. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
该网站搞乱了我的订单，但我打电话给客户服务部，莫妮卡很快就解决了问题。她的服务非常好。
Hello Grant! Thank you for providing us with such positive feedback. Your kind words will be shared with Monica. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
处理我处方的那位女士很友善，并且很快就收到了我的订单。
Hello Paul! Thank you for providing us with such positive feedback. Your kind words will be shared with the representative that assisted you. We are looking forward to getting you to 5-star service. Thank you for choosing GeniusRx!
之前我用过genius RX，感觉很满意。今天，我的 10 美元处方药现在变成了 45 美元，而且没有给出任何理由。由于这种价格差异，我不会再使用 Genius RX
Jim, thank you for your review. We appreciate all feedback as we strive to provide the best care and service. Unlike retail pharmacies, GeniusRx has a very low overhead, as we operate out of a single, state-of-the-art facility that ships nationwide. In addition, we are obsessed with analytics. We are constantly reviewing our costs and processes to improve our efficiencies. Unfortunately, our pricing models revolve around the market of our manufacturers, as their prices increase ours may as well. We strive to keep the lower prices out there but sometimes we may need to adjust depending on market changes. We do apologize for this price increase and hope that you change your mind, so we can continue to service you!
7 月 2 日，我像往常一样在 singlecare 订购了药物，他们展示了药物（双丙戊酸 - 600 克拉），价格为 43.50 美元。 我像往常一样点击了提交，假设它已经通过并将在几天内发货。 我没有收到你的消息，所以我在 7/12 晚上打了电话。 她告诉我，存在技术问题，她可以将其取出并快速免费运送。 今天购买，第二天，我的卡上没有看到任何费用。 我又打电话了。 这次，销售代表与药剂师交谈，药剂师告诉她，他的库存只有 50 支。 我很震惊。 如果是这种情况，而我作为一名患者正在等待药物，药剂师应该做的第一件事就是通知我这个问题，以免我发现自己没有他们。 第二位销售代表在与药剂师交谈后告诉我，他们找到了我需要的 600 份。 我希望这一次。
Harvey, thank you for your review. We appreciate all feedback as we strive to provide the best care and service. We do apologize that there was a delay in you receiving your medication from the time you placed your order. There are certain medications that go out of stock due to vendor supply issues. I have sent your feedback to our Pharmacy and Operations team to ensure we are always keeping patient communication at our forefront to ensure this does not happen to anyone else. We sincerely apologize for the delays that you experienced and we hope that we can continue to service you and turn around your experience. We appreciate your honesty and your feedback!
代表很棒，但太令人沮丧了，因为网站不允许我重新订购处方，然后我也希望它尽快自动发货，因为它是一种维持药物，而你们不提供。 我想我要寻找一个可以自动发货的不同供应商
Hello! We apologize that we are currently experiencing some technological issues with our website. We have been encouraging our patients to call our toll-free number to have our representatives quickly and efficiently get your orders placed. We are hoping to have this fixed soon and also introducing an automated refill option in the very near future. We hope you continue to use our services. If you decide to use another Pharmacy, we do hope you return when we are able to meet all your needs. Thank you for your feedback! It has been shared with our Operations team and Technology developers.
我收到了一张发票，其价格远高于我的订单上列出的价格。 我很幸运能与唐娜交谈，她非常乐于助人。 她检查了我的订单并确认了我订单上的价格。 然后我的原始付款被退还，并且我收到了一张我已支付的正确金额的发票。 唐娜是贵公司的出色代表，我会毫不犹豫地再次与她联系。
Hello Diane! Thank you for providing us with such positive feedback. Your kind words will be shared with Donna. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
电话团队总是友好且乐于助人。他们对个人数据也很谨慎，当您的身份等得到谨慎对待时，这是期望的，但也值得赞赏。尽管今天网站有问题，我还是能够以平常的优惠价格获得我需要的东西。干得好，感谢所有 Geniusrx 员工！
Hello! Thank you for providing us with such positive feedback. Your kind words will be shared with the representative that assisted you. We also strive to also keep patient security and safety as one of our top priorities, so thank you for recognizing that! We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
唐娜非常乐于助人，取消了我的错误订单并为我下了正确的订单
Thank you for providing us with such positive feedback. Your kind words will be shared with Donna. We also think she is wonderful and we are so lucky to have her on our team! We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
欣赏节省的成本。沟通可以得到显着改善。无法确定如何在线充值。等了 20 分钟才与代表交谈。连接后她非常好，很容易就下了补充订单。
Hello Sharron! Thank you for your review. We are pleased to know that our representative was able to assist you. We do apologize that you had issues getting through to our team. Please be assured that we are working to correct this issue. We hope your next experience with us will be 5-star worthy!
糟糕的客户服务。 昨天我等了客户服务代表 30 多分钟，因为我要去上班，所以不得不挂断电话。 然后今天我又打电话了。 我需要补充由 GeniusRX 配药的三个处方。 您无法在线重新订购，必须通过电话进行。 在输入两个 GeniusRX 处方号码并被告知“这些号码与他们的记录不符”后，我选择与客户服务代表交谈。 这是你等待、等待、等待的地方。 目前 35 分钟，仍在等待。 而且，一旦处方配好，即使是优先发货，也需要近两周的时间才能拿到。 还有其他在线药房，我计划将我的处方转移给他们。 那是在我等待、等待、等待客户服务代表接听我的电话之后。
Hello Kari! We are sorry to hear that you did not have the best experience with our services. We have sent a request to you for more information so that we may look further into this situation.
很棒的客户服务。 解决了我的问题。 非常令人愉快的服务代表。
Hello! Thank you for providing us with such positive feedback. We are looking forward to continue to providing you with 5-star service. Thank you for choosing GeniusRx!
Hello Denise! Thank you for providing us with such positive feedback. We are looking forward to continuing to provide you with 5-star service. Thank you for choosing GeniusRx!
客户服务很棒！ 唐娜让我非常轻松地将我的订阅从沃尔格林转移到 Genius rx。 一切都在 1 个五分钟的电话内完成。 谢谢你！
Hello Joe! Thank you for providing us with such positive feedback. We are delighted to know Donna was able to make the transfer process for you a breeze. Your kind words will be shared with her. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
唐娜真的很棒而且相处起来很有趣。她把一切都处理得很完美！
Hello Paul! Thank you for providing us with such positive feedback. Your kind words will be shared with Donna. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
客户服务代表非常有礼貌、专业且乐于助人。自动处方重新订购系统则不然。
Hello, thank you for your review. We are pleased to know that your customer service was excellent. We do apologize that you had issues with our automated refill system. Please be assured that we are working to correct this issue. We hope your next experience with us will be 5-star worthy!
Hello, thank you for your 5-star review! We are pleased to know that you were able to order your refill with no problems!
我对今天得到的服务感到非常满意。她非常有礼貌，根本没有花时间帮助我满足我的需要。
Hello Tina! Thank you for providing us with such positive feedback. I am delighted we were able to meet your needs. We are looking forward to continue to provide you with 5-star service. Thank you for choosing GeniusRx!
共 200 条符合条件的评价
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