买了一只夏季貂皮,没有盒子。真实性值得怀疑。这并不是第一件不是正品的商品。联系了 Fragrance World,他们确认无法验证该商品的真伪。此外,物品的发货和接收都需要很长时间。
GiftExpress 回复2026-08-07Dear Valued Customer,
Thank you for taking the time to share your feedback with us.
We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement.
You purchased GXP-16112.
Product link: https://www.giftexpress.com/summer-mink-gxp-16112.html
As mentioned on our website, tester products are 100% genuine and authentic. They have never been used and come directly from the manufacturer.
A tester is a version of a fragrance that is sold without the decorative retail packaging. It comes in the same bottle as the retail version and contains the same fragrance, quality, and quantity. In most cases, tester fragrances are packaged in a plain white or cardboard box.
Because tester products do not include fancy retail packaging, we are able to purchase them at a lower cost and pass those savings on to our customers.
If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future.
Thank you for your understanding and patience.
Kind regards,
Giftexpress.com
Customer Support Team
📞 1-844-800-6161