我已经通过 Giftexpress 的网站等方式多次订购过。 每次我通过诸如此类的方式订购时,产品都会很快到达,没有问题。 我直接通过网站订购了 3 次,其中 3 次中有 2 次遇到问题,占 66%。 不可接受的。 他们这次发送了错误的商品的第一个问题是运输永远需要等待。 距离邮局接受还有10天。 如果我无法收到与通过其他方式订购的商品相同的商品,我将不再直接通过网站订购。
GiftExpress 回复2026-07-21Dear Valued Customer,
Thank you for taking the time to share your feedback with us.
We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement.
As per the tracking details, your order was successfully delivered to a Parcel Locker in Columbus, OH 43224 on July 6, 2026, at 5:57 PM.
https://webtrack.dhlecs.com/orders/33872606298818788/details/420432249261290411504144116935
If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future.
Thank you for your understanding and patience.
Kind regards,
Giftexpress.com
Customer Support Team
📞 1-844-800-6161