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美丽与健康

GiftExpress

201 条评价

3.9201 条评价
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关于 GiftExpress

数据更新
网站
giftexpress.com
分类
美丽与健康
所在地
United States · Edison
状态
待认证
近 12 个月
201 条评价
差评回复率
98%(50/51 条)
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GiftExpress靠谱吗?

GiftExpress(giftexpress.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 201 条用户评价,属于美丽与健康分类,口碑一般。22% 的评价为 1 星,差评比例偏高;商家回复了 98% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
Bryce Gravel · 写过 1 条评价 · 已认证 · 体验于 2026-06-07 ·

很棒的客户服务

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

C
Caren Adelman · 写过 2 条评价 · 已认证 · 体验于 2026-07-02 ·

超值优惠

很划算,就是运输时间好像有点长

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your order and regret that your experience did not meet your expectations. We truly appreciate your patience and understanding. Unfortunately, due to unforeseen transit issues, your package experienced delays. Please rest assured that we are actively working with our shipping partners to improve delivery timelines and minimize future disruptions. Thank you again for your patience. If you have any further questions or require additional assistance, please do not hesitate to contact us. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

S
Shavon Smith · 写过 4 条评价 · 已认证 · 体验于 2026-06-07 ·

快速交货

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

A
Angel Chevere · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

我订购的所有物品都及时送达了……

我订购的所有物品都及时送达,而且看起来很棒

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

N
Nenif Kacho · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

你告诉我我会在…之间收到订单。

你告诉我我会在 5-7 天内收到订单,到目前为止已经有 20 个爸爸了,但我仍然没有收到! 这是我 75 年来最糟糕的服务。 如果你不知道,布莱斯这是我的订单号#。 601301 发货# 442631

GiftExpress 回复2026-07-23

Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that your order was shipped on time; however, it appears to have been delayed due to an unexpected transit issue with DHL. To avoid any further delays, we have changed the shipping carrier and reshipped your order via USPS. According to the latest tracking information, your package is expected to be delivered by Thursday, July 30, 2026, by 9:00 PM. You can check the latest status of your shipment using the new tracking details below: https://tools.usps.com/tracking/9436250106151000952892 Thank you for your patience and understanding. If you have any further questions or need additional assistance, please don't hesitate to contact us. Kind regards, Giftexpress.com Customer Support Team

R
ROB S. · 写过 1 条评价 · 已认证 · 体验于 2026-06-07 ·

有竞争力的价格和快速的交货。

GiftExpress 回复2026-07-23

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

M
Michael C · 写过 1 条评价 · 已认证 · 体验于 2026-06-30 ·

很棒的产品

很棒的产品,交货快捷,我的女士很喜欢!这就是我要说的!

GiftExpress 回复2026-07-21

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

T
Timothy · 写过 11 条评价 · 已认证 · 体验于 2026-06-29 ·

我已经从giftexpress订购了很多…

我已经通过 Giftexpress 的网站等方式多次订购过。 每次我通过诸如此类的方式订购时,产品都会很快到达,没有问题。 我直接通过网站订购了 3 次,其中 3 次中有 2 次遇到问题,占 66%。 不可接受的。 他们这次发送了错误的商品的第一个问题是运输永远需要等待。 距离邮局接受还有10天。 如果我无法收到与通过其他方式订购的商品相同的商品,我将不再直接通过网站订购。

GiftExpress 回复2026-07-21

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. As per the tracking details, your order was successfully delivered to a Parcel Locker in Columbus, OH 43224 on July 6, 2026, at 5:57 PM. https://webtrack.dhlecs.com/orders/33872606298818788/details/420432249261290411504144116935 If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

A
Anaya Sule · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

我从未收到过该产品

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. We are pleased to inform you that your order has been successfully reshipped and is on its way to you. According to the latest UPS tracking information, a delivery change has been requested for this package. Your shipment is currently being routed to a UPS Access Point for pickup. Once the transfer is completed, your package will be available for collection at the following location: Pickup Location: The UPS Store 1444 Jeffreys Rd Rocky Mount, NC 27804 Please bring a valid government-issued photo ID when picking up your package. New Tracking Details: Tracking Number: 1Z1B0V740322211407 UPS Tracking: https://www.ups.com/track?track=yes&trackNums=1Z1B0V740322211407&loc=en_US&requester=ST/trackdetails If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

C
Christian Ramirez · 写过 2 条评价 · 已认证 · 体验于 2026-07-01 ·

糟糕的客户服务

客户服务很差,包裹没有送达,快递员把它弄丢了,公司拒绝退款,我必须亲自去拿钱,呼叫中心在印度,或者总体来说体验很差

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We apologize for the transit issue with your order. A full refund has been issued. The refund will appear in your bank account within 3 working days, depending on your bank's processing time. If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

J
Jonathan Thompson · 写过 2 条评价 · 已认证 · 体验于 2026-06-29 ·

送货公司从未收到产品

送货公司从未收到产品。客服拒绝沟通。 这甚至不是我遇到的订单(600832 顺便说一句)的问题。这个客户服务是最差的。

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We sincerely apologize for the inconvenience with your order #600832. Your order is now scheduled to be delivered on July 23 between 12:00 PM and 3:00 PM. https://www.ups.com/track?track=yes&trackNums=1Z1B0V740332913818&loc=en_US&requester=ST/trackdetails If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

A
Andrea R · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

可怕的是不订购。

太糟糕了,不要订购。根据公司的说法,订单丢失了,但运输公司从未将其标记为已收到。必须打电话 10 次并向 PayPal 提出索赔,他们才会退款

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We apologize for the issue with your order. Your package was not marked as received by the shipping carrier due to a carrier scanning issue. We have refunded your full amount for Order #601031. refunded $92.57 online. Transaction ID: "24B29302WE065552J  If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

C
Cindy Moore Herrick · 写过 2 条评价 · 已认证 · 体验于 2026-07-01 ·

该商品的订单已下达...

该商品的订单于 2026 年 6 月 30 日下达。它预计于 2026 年 7 月 8 日到达我的地址。到 2026 年 7 月 16 日,我仍然没有收到该物品,因此我致电 Gift Express 客户服务,但是,在等待几分钟后,电话被挂断。我回电话并与一位代表交谈,该代表随后通知我该物品在运输过程中“丢失”。我还没有收到该物品。我下次通过 Gift Express 购买商品时可以获得一定百分比的折扣。在等待当前购买/商品近一个月后,我不会从 Gift Express 购买任何其他东西。

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We would like to inform you that your order was shipped on time; however, it appears to have been delayed due to a transit issue with DHL. To avoid any further delay, we have changed the shipping carrier and reshipped your order via UPS. Your new UPS tracking number is: ______  1Z1B0V740334920762 Estimated delivery July 22 between 11:00 A.M. - 3:00 P.M. You may track your shipment using the new tracking number. Please allow up to 24 hours for the tracking information to become available and update. We sincerely apologize for the inconvenience and appreciate your patience and understanding. If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

我会给 5 星,但你的运输......

我会给 5 星,但你们的运费太荒谬了。 如果您查看我的个人资料,您可以看到我的订单历史记录和我花费的金额,免费送货应该奖励给回头客。

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Thank you for your feedback and for being a valued returning customer. We truly appreciate your continued support. Our shipping policy is the same for all customers: FREE U.S. shipping is available on orders with a product total of $59.95 or more (excluding shipping and other charges). For orders below that amount, a $7.95 shipping fee applies. We appreciate your loyalty and will certainly share your suggestion about offering additional shipping rewards for returning customers with our team. Thank you again for your support and for taking the time to share your feedback. If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

D
David · 写过 2 条评价 · 已认证 · 体验于 2026-06-02 ·

很棒的服务

优质的服务、价格、订单

GiftExpress 回复2026-07-20

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

K
KIMM LENOX · 写过 2 条评价 · 已认证 · 体验于 2026-06-29 ·

价格优惠,准时发出

GiftExpress 回复2026-07-20

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

K
Keshia · 写过 5 条评价 · 已认证 · 体验于 2026-06-05 ·

优秀的客户服务

优秀的客户服务 优秀的体验

GiftExpress 回复2026-07-20

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

T
Tashonya Crenshaw · 写过 2 条评价 · 已认证 · 体验于 2026-06-30 ·

一直是非常满意的客户……

多年来一直是非常满意的客户!爱你们!

GiftExpress 回复2026-07-20

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

K
Kathy-Ann · 写过 2 条评价 · 已认证 · 体验于 2026-06-02 ·

整体体验不错,会购买…

总体体验不错,很快就会再次购买。

GiftExpress 回复2026-07-20

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

T
Tara Barnes · 写过 5 条评价 · 已认证 · 体验于 2026-06-30 ·

我的包裹准时送达,而且……

我的包裹准时送达,包装完好,将再次订购

GiftExpress 回复2026-07-20

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161