糟糕的送货服务…
公司很快就退款了,但我7月3号下的单,最后说7月22号发货。当我回到家时,我四处寻找……从来没有来过……公司看起来还不错,但他们的送货服务很糟糕。
Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We're sorry to hear that your package was marked as delivered but could not be located. While the shipment was handled by the carrier, we understand how frustrating this situation can be. As soon as the issue was brought to our attention, we promptly processed your refund to ensure you were not left waiting any longer. If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161
