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美丽与健康

GiftExpress

201 条评价

3.9201 条评价
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关于 GiftExpress

数据更新
网站
giftexpress.com
分类
美丽与健康
所在地
United States · Edison
状态
待认证
近 12 个月
201 条评价
差评回复率
98%(50/51 条)
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GiftExpress靠谱吗?

GiftExpress(giftexpress.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 201 条用户评价,属于美丽与健康分类,口碑一般。22% 的评价为 1 星,差评比例偏高;商家回复了 98% 的差评。数据最后更新于 2026-08-10。

用户怎么说

糟糕的送货服务…

公司很快就退款了,但我7月3号下的单,最后说7月22号发货。当我回到家时,我四处寻找……从来没有来过……公司看起来还不错,但他们的送货服务很糟糕。

GiftExpress 回复2026-07-27

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We're sorry to hear that your package was marked as delivered but could not be located. While the shipment was handled by the carrier, we understand how frustrating this situation can be. As soon as the issue was brought to our attention, we promptly processed your refund to ensure you were not left waiting any longer. If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

I
Ileana Herring · 写过 1 条评价 · 已认证 · 体验于 2026-06-08 ·

交货快捷

GiftExpress 回复2026-07-25

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

R
Robert Cowan · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

收到我的包裹,你很高兴……

收到我的包裹非常高兴,在我的订单丢失后,你们在更换我的订单方面做得很好,谢谢

GiftExpress 回复2026-07-25

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

J
Jose Chavez · 写过 2 条评价 · 已认证 · 体验于 2026-06-09 ·

真正的古龙水不是假的

我最喜欢的新网站来购买古龙水

GiftExpress 回复2026-07-25

Dear Customer,  Thank you so much for leaving us such a wonderful review! We’re thrilled to hear that you loved your experience. Our team works hard every day to prioritise customer satisfaction, and your kind words are truly rewarding. Your feedback reaffirms the effort we put into making every visit special. Thanks again, and we look forward to welcoming you back soon! Thanks & Regards, Giftexpress.com 1844-800-6161

很好,只是需要很长时间......

很好,只是需要很长时间才能获得

GiftExpress 回复2026-07-25

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

M
Muchu Ketema · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

优点和缺点

礼品快递的唯一好处是价格。绝对垃圾的客户服务,他们不听,他们的网站曾经是 https 之外的(不安全)。他们宁愿公开客户信用卡,也不愿每年支付低于 200 美元的费用。该网站在管理和管理您的购物车方面绝对落后。再次强调,他们绝对需要专业的客户代表。到目前为止非常不专业。交货时价格为 5/10。

GiftExpress 回复2026-07-23

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. Your comments are important to us, and we are actively working to improve our website, customer service, and overall shopping experience. We truly appreciate your feedback and hope to have the opportunity to serve you better in the future. Kind regards, If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

J
Juan Carlos Sanchez · 写过 1 条评价 · 已认证 · 体验于 2026-06-07 ·

不错的购买

GiftExpress 回复2026-07-23

Dear Customer,  Thank you so much for leaving us such a wonderful review! We’re thrilled to hear that you loved your experience. Our team works hard every day to prioritise customer satisfaction, and your kind words are truly rewarding. Your feedback reaffirms the effort we put into making every visit special. Thanks again, and we look forward to welcoming you back soon! Thanks & Regards, Giftexpress.com 1844-800-6161

L
Larry Verran · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

就我的订单打了两次电话,但没有…

两次打电话询问我的订单没有按承诺到达。同事几乎不会说或听懂英语。接到通知说我会在7月8日收到,结果7月22日就到了。 同事一直说要重新订购二十四美元。终于意识到他在说——或者试图说二十四小时 当我第二次重新订购时,我从未获得过跟踪信息。 真的,非常糟糕的客户服务。 我从来不知道我的订单是否真的已发货、在哪里、或者什么时候会收到。

GiftExpress 回复2026-07-23

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration caused by the delay in your delivery and the communication issues you encountered with our customer service team. Your feedback is very important to us, and we are actively working to improve our customer support and provide clearer communication throughout the shipping process. We appreciate your patience and are committed to offering a better experience in the future. If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

M
Mike Lam · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

发货因快递公司延误

发货被快递延误了,这没关系,我理解延误的情况。让我感到不安的是 GE 客户服务,因为当我询问更换快递的跟踪号码时,我被告知跟踪号码将通过电子邮件发送给我,但很快就被挂断了。追踪号码也从未到达。

GiftExpress 回复2026-07-23

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We would like to inform you that your order was shipped on time; however, it appears to have been delayed due to a transit issue with DHL. To avoid any further delay, we have changed the shipping carrier and reshipped your order via UPS. You may track your shipment using the new tracking number. Your new UPS tracking number is: ______  1ZCK41950335570901 New tracking status __ Delivered – Monday, July 20 We sincerely apologize for the inconvenience and appreciate your patience and understanding. If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

D
DB · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

从未收到包裹不得不取消......

从未收到包裹不得不取消订单

GiftExpress 回复2026-07-23

Dear Valued Customer, Order Reference Number: `601403` Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. Your order was shipped on time, but unfortunately it seems to have been lost in transit.So we have refunded your full amount. We refunded $86.67 online. Transaction ID: "100913874406" If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

D
Dale · 写过 5 条评价 · 已认证 · 体验于 2026-07-02 ·

原来的订单发出后一切都很顺利……

原始订单丢失后一切顺利。

GiftExpress 回复2026-07-23

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We would like to inform you that your order was shipped on time; however, it appears to have been delayed due to a transit issue with DHL. To avoid any further delay, we have changed the shipping carrier and reshipped your order via UPS. You may track your shipment using the new tracking number. Your new UPS tracking number is: ______  1ZCK41950339151642 New tracking status __ Delivered – Thursday, July 16at11:30 A.M. We sincerely apologize for the inconvenience and appreciate your patience and understanding. If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

L
Lewis Soule · 写过 4 条评价 · 已认证 · 体验于 2026-07-03 ·

花费的时间比我预期的要长,不会……

花了比我预期更长的时间,不会再从 Facebook 订购了

GiftExpress 回复2026-07-23

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We would like to inform you that your order was shipped on time; however, it appears to have been delayed due to a transit issue with DHL. To avoid any further delay, we have changed the shipping carrier and reshipped your order via UPS. You may track your shipment using the new tracking number. Your new UPS tracking number is: ______  1ZCK41950339151642 New tracking status __ Delivered – Wednesday, July 22 at 2:03 P.M. We sincerely apologize for the inconvenience and appreciate your patience and understanding. If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

M
Michael Flores · 写过 1 条评价 · 已认证 · 体验于 2026-06-07 ·

下订单后

下订单后 我收到了取消通知 然后当我打电话询问原因时 他们对我的订单一无所知。之后他们再次向我提供了订单。

GiftExpress 回复2026-07-23

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We would like to inform you that your order was shipped on time; however, it experienced an unexpected transit delay during shipment. According to the latest tracking information, your package was successfully delivered on June 11, 2026, at 3:20 PM ET. You can view the delivery details using the following tracking link: https://webtrack.dhlecs.com/orders/33872606077738678/details/420100699261290411504126068023 If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

P
Peggy Helm · 写过 3 条评价 · 已认证 · 体验于 2026-06-28 ·

产品定价

GiftExpress 回复2026-07-23

Hi, We truly appreciate your feedback and are delighted to hear that you're enjoying our product! Your satisfaction means the world to us, and we're here to ensure you continue to have a great experience. If there's anything else we can do for you, please don't hesitate to reach out. Thanks & Regards, Giftexpress.com 1844-800-6161

D
Daaave · 写过 3 条评价 · 已认证 · 体验于 2026-07-03 ·

缓慢且漠不关心。

运输非常慢(几周),并且多次尝试客户服务后零响应。物品最终到达,但我再也不会订购了。

GiftExpress 回复2026-07-23

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We would like to inform you that your order was shipped on time; however, it appears to have been delayed due to a transit issue with DHL. To avoid any further delay, we have changed the shipping carrier and reshipped your order via UPS. You may track your shipment using the new tracking number. Your new UPS tracking number is: ______  1ZCK41950336324925 New tracking status __ Delivered –Saturday, July 18. We sincerely apologize for the inconvenience and appreciate your patience and understanding. If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

V
Valerie Roxanne · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

很棒的客户服务

很棒的客户服务。香水很棒。 我一定会再次购买。

GiftExpress 回复2026-07-25

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

j
james williams · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

纠正运输错误非常......

纠正运输错误非常重要

GiftExpress 回复2026-07-23

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We completely understand the importance of correcting shipping issues promptly, and we sincerely apologize for the inconvenience. We appreciate your comments and will continue working to improve our shipping process and provide a better experience in the future. If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

产品未发货时...

产品没有按预期发货,而且我支付了隔夜运费。由于它没有在假期前准时送到我手中,由于我必须出城,所以我花了近三周的时间才能使用它。他们终于在收到付款后的第五天交付了,并且不会退还我支付的隔夜运费。客服就是个笑话

GiftExpress 回复2026-07-23

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously as they help us identify areas for improvement. We sincerely apologize for the inconvenience caused with Order #601316. Although we shipped your order on time, unforeseen transit issues occurred during shipment. We have refunded your express shipping charges. The refunded amount will be credited to your original payment method within 3 working days, depending on your bank's processing time. We refunded $39.95 online. Transaction ID: "pi_3ToY4AHbAg3oBrrH076kf81D-refund" If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience. Kind regards, Giftexpress.com Customer Support Team 📞 1-844-800-6161

T
Terry Pearce · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

运输丢失了我的订单,你们都……

运输丢失了我的订单,你们仍然通过让客户满意而获得了 5 星。谢谢!

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161

J
Jennifer Belcher · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

优惠的价格和快速的交货!

GiftExpress 回复2026-07-22

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences. Once again, thank you for your trust and support. We look forward to serving you again in the near future. Warm regards, Giftexpress.com Customer Support Team 📞 1844-800-6161