Long time customer
I have ordered 3 watches from Gnomon over the years with nothing less than impeccable and responsive service, ultra fast shipping, and quality products. I will be a long time customer.
关于 Gnomon Watches
数据更新- 网站
- gnomonwatches.com
- 分类
- 购物与时尚
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 13 条评价
- 差评回复率
- 29%（9/31 条）
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商家自述
Here at Gnomon Watches we pride ourselves on providing our customers with the finest German, Swiss and Japanese Watches, Tactical Watches and quality accessories and watch straps to buy online.
Gnomon Watches靠谱吗？
Gnomon Watches（gnomonwatches.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 103 条用户评价，属于购物与时尚分类，口碑一般。22% 的评价为 1 星，差评比例偏高；商家回复了 29% 的差评；近 12 个月新增 13 条。数据最后更新于 2026-10-24。
用户怎么说
Unbeatable prices and speedy delivery
I was a tad nervous to go through with my purchase, due to my bank flagging Gnomon as a scam website. However I requested they lift the ban, so I could proceed with payment. I had to try, even if it sounded too good to be true and I swear this is one of the best decisions I've ever made to date. My Hamilton watch was on sale, free shipping over $1,000 and a few additional freebies to top it all off. Ordered Wednesday 6th of August and received Monday 12th - which is literally 3 working days! Would recommend all my family and friends to buy off this site! Prices unbeatable, faster deliveries than anything locally and if you sign up you can gain points to use towards your next purchase. Will certainly use Gnomon as my watch shop, because there's just simply no competition!
10/10 every single time!
Every single time I have dealt with Gnomon, I have left with a sterling experience. I have purchased 11 watches through them across multiple brands: Marathon, Steinhart, Damasko, Seiko and Ball, and every single time the customer service was on point. The watch flew through Customs. I genuinely cannot think of a bad experience I have had with Gnomon. With decent pricing, they allowed me to expland my horizons as a collector, and for that I am grateful to Anders, Dennis and the rest of the crew! Keep up the good work guys!
Probably the best watch retailer in the market.
I think Gnomon deserves better feedback in here. I. have bought a few watches(15 and counting) from them over the years. No problem with delivery. And certainly no problem when it comes to aftersales. Repairs and parts have always been smooth sailing. There was once they sent a watch with a different strap as advertised(not fault of their own but the manufacturer). They followed up quickly and sent out the correct strap at no additional cost. When my watch needed a service, no problem too. Easy and fuss free.
Watch bezel lume started to…
Watch bezel lume started to disintegrate on a 900 Euro Squale. Very poor. Gnomon refused to deal with issue, although the watch was only 18 months old. Tried to sell me a replacement bezel instead of acknowledging the material fault.
Incorrect product sent
Ordered a metal bracelet for my sarb017. Unfortunately the end links I received are not compatible with the sarb017. I have messaged gnomon watches and will see how they respond to this error. ***update**** Customer service were responsive and on the third try the correct endlinks were sent.
My purchase experience from Gnomon watches.…
I recently purchased a wrist watch from Gnomon watches, I’m really happy with the friendly service, competitive price, product quality and fast shipping service. I will definitely be doing more buying fro Gnomon watches. Highly recommended.
Google review is off
The reviews on Google seem to be flawed after I have experienced their service at their stores. Maybe it's just a coincident that I see 1 bad staff and it lines in the worse later. Basically, I spotted a watch that I wanted but this female staff went to upsell the watch by saying all the wrong specs. Basically that's lying. But I liked the watch and asked if there was a discount. She only gave $20+. When I left the shop and surfed online, I realised I could have more than $110 off. Anyway, I ordered through another person at another branch and the service was different. Everything ran smoothly until I accidentally saw her again. She asked if I still wanted the watch and why I had not got one through her. I skipped the topic and went around to see other watches. She did it again by up selling the specs on another watch that didn't have those qualities. I don't think she was new to the profession. It's more like lying to get it sold and keep more commission to herself. What I am angry is also that I was shortchanged for not being given the 5 percent new customer discount. He did say it was a limited edition. But their online system gave the discount. Didn't buy online because I prefer to see, check and collect myself. I suspect they split the commission among themselves, which was why the other staff couldn't give the discount. He did a round off but that was not what I would get after the full discount. They should fire this female staff. But they didn't. They covered it up for her by saying she was new. They are not that professional as Google say they are. Compared with the watch stores around that area, their service is considered low class from the knowledge they have in general as a profession.
Excellent business and customer service
Excellent dealer - purchased a Squale Tropic, experienced an issue with the clasp and they immediately replaced it with no quibbles. I’ll be a return customer.
Better to buy from the original…
Better to buy from the original Steinhart from Germany. These clowns are ok up until something goes wrong with your watch, even if it’s under warranty. My watch went wrong after 6 months, and Gnomon expected me to pay for shipping BACK to them in Singapore, AND then pay import tax and duty back to me in UK. Id already paid this once before, so now I’m being charged AGAIN for buying a faulty watch. In total now I’ve paid £120 in taxes on top of the watch price. Ill never use Gnomon again.
Excellent Customer Service
Ordered on a Tuesday and I got the watch Friday morning. Excellent and fast shipping
Just received my Seiko horigome…
Just received my Seiko horigome limited. Everything is fine. Good delevery. Well packaged.
Duty and Tax
Duty and Tax - my watch failed after about 6 months, and I returned it for a free repair. This was carried out successfully, but I was hit with a £50 GBP Duty and Tax invoice on the watches return. This was AFTER I had already paid £60 Duty and Tax when I bought the watch. They should have offered to pay the second invoice as it really wasn’t my fault the watch was faulty. I won’t use them again, and won’t recommend anyone else use them either.
Seiko Alpinist SBDC091
I had a great experience buying from Gnomon Watches. There was a slight issue with my order (ordering process on the website, not an issue with the watch). After sending an email, Anders Tan replied very quickly and helped to resolve it. The watch was shipped quickly via DHL, and was packaged very securely. Item was as advertised. I would definitely do business with them again.
Highly Recommended
Anders Tan helped me pull the trigger on a Glycine Airman for which I've been lusting for some time, Communications were excellent and almost immediate. The watch was shipped from Singapore to rural Arizona, USA in three days. And, finally, the price was right! Will I come back to Gnomon Watches? YES.
I ordered a seiko automatic watch
I ordered a seiko automatic watch. I live in the USA. It went very smoothly. The watch was exactly as described. I was most impressed with the packaging. There was no way it was going to arrive in pristine condition. There was NO chance it could have been damaged in shipping. I would not hesitate to order from this company again.
BE AWARE
BE AWARE! do not buy from this company! I bought a watch that fell apart within weeks of receiving it! My options are send the watch back at my cost of more than half the watch, or take a loss! I’m out more than $465 US dollars. Waste of money!!
Good watches & slow aftersales
In January 2022 I've purchased a Squale from Gnomon (ORDER #27703). The watch is great and it was delivered very quickly. Unfortunately, I recently realised that the watch was sent with its warranty card dated January 2021 (instead of 2022). I've been trying to contact the customer service for days and all I received is a blank automated email + a copy and paste answer from their WhatsApp account. It is sad to see that a lazy mistake like this which could be rectified very quickly is simply being ignored. By reading also other reviews, my warning to other buyers would be to stay away from Gnomon if you are planning to buy anything above $1000. You don't want to risk dealing with aftersales amateurs when you put a lot of money into a watch. UPDATE: this was resolved rather quickly, after I started posting a few reviews. The explanation given was that the customer service was "on holiday". I'm still happy to recommend Gnomon overall, but my warning still stands. If you are planning to buy an expensive reference, evaluate your choices carefully.
I don’t like being critical of any…
I don’t like being critical of any company selling quality goods. Please just understand that if you buy a watch from Gnomon, you own it and if it looks in person less that your expectations, you own it. I bought a $900 watch from Gnomon 4/12/22 and after sending pictures of this issue I had with hands and indices not matching, they asked me to return it on my dime and pay shipping for original purchase. That’s $240 US and this is why buying from Singapore is not like your local dealer. I’m sure the company is just trying to make it, I just wish the cost of doing business was disclosed somewhere prior to accepting a package from Gnomon. They do sell good quality watches, I just think if it cost $250 to look at one it’s not a model that makes much sense to me.
TRUST IN ME
Im a bit of a compulsive shopper...that includes all clothing jewelry and definitely watches. Regarding watches, I am not the "look at me I bought the Rolex Daytona, ive now made it" Frankly i cant even afford that watch but if i could there are a myriad of more creative choices that i would pick if i wanted to convey that message. What I will say is if youre looking for an on line watch company with a huge variety of swiss watches, unique timepieces, limited edition specials and the best customer service you will ever experience from an online watch company...you will not getter better than Gnoman. I look everywhere, i search compulsively for items i get in my head and going back to my initial point i have a shopping problem. Thats my issue not yours. And im not saying there arent other good on line watch retailers but Gnoman on every level surpasses the others. Just make sure its in your head when browsing abd especially buying a watch!
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