Motive

Hi, Ruby. Thank you for taking the time to share your feedback, and we’re sorry for the experience you’ve had with Motive. We’d like to review this in detail and work toward a resolution. Please provide your contact information through one of our support channels: Email: [email protected] Phone: 855-434-3564 Live chat If it’s convenient, you can also reply here with the following information: Best number to call Best time to call Time zone Your email address Please reference your review when sharing your details. Once we receive them, a member of our team will reach out as soon as possible. Regards, Motive Support

Hi, Kaur. Thank you for taking the time to share your feedback, and we’re sorry for the experience you’ve had with Motive. We’d like to review this in detail and work toward a resolution. Please provide your contact information through one of our support channels: Email: [email protected] Phone: 855-434-3564 Live chat If it’s convenient, you can also reply here with the following information: Best number to call Best time to call Time zone Your email address Please reference your review when sharing your details. Once we receive them, a member of our team will reach out as soon as possible. Regards, Motive Support

Hello Ardian, Thank you for your thoughtful review and for sharing your experience with Motive Support. We’re delighted to hear that our team has consistently been responsive, easy to talk to, and committed to taking your concerns seriously. We also appreciate your recognition of our escalation process and our willingness to listen to feedback. Your continued trust in Motive over the years means a great deal to us, and we’ll be sure to share your kind words with the team. If you need assistance in the future, please reach out to us at [email protected], via 24/7 live chat, or by calling our Support Hotline at (855) 434-3564. Regards, Motive Support

Hi , Thank you for reaching out and sharing your concerns. We understand how important this is and we’re sorry for the inconvenience you’ve experienced. We’ve shared your details with our internal team for a detailed review of your case. Once they’ve completed their audit, they’ll contact you to discuss findings and next steps. If you contact us again, please reference your review. We appreciate your patience while we work on this. Regards, Motive Support

Thank you for your review, Sandra! We’re delighted to hear that Motive’s Support Chat provides quick, detailed guidance and helps you resolve issues independently. We also appreciate your kind words about our email support, case updates, and the friendly, supportive teams who assist with driver log concerns and escalate cases when needed. Your feedback means a lot to us. If you need assistance in the future, please reach out to us at [email protected], via 24/7 live chat, or by calling our Support Hotline at (855) 434-3564. Regards, Shawn Jacobs Motive Support

Thank you for your review, Mike! We’re delighted to hear that Harvey has been helpful and shared his knowledge of Motive’s products and capabilities. We truly appreciate your kind words and recommendation. If you need assistance in the future, please reach out to us at [email protected], via 24/7 live chat, or by calling our Support Hotline at (855) 434-3564. Regards, Motive Support

Hello Bobi, Thank you for your thoughtful review and for sharing your experience with Motive Support. We’re delighted to hear that our team has consistently been responsive, easy to talk to, and committed to taking your concerns seriously. We also appreciate your recognition of our escalation process and our willingness to listen to feedback. Your continued trust in Motive over the years means a great deal to us, and we’ll be sure to share your kind words with the team. If you need assistance in the future, please reach out to us at [email protected], via 24/7 live chat, or by calling our Support Hotline at (855) 434-3564. Regards, Motive Support

Hi, Trucker. Thank you for taking the time to share your feedback, and we’re sorry for the experience you’ve had with Motive. We’d like to review this in detail and work toward a resolution. Please provide your contact information through one of our support channels: Email: [email protected] Phone: 855-434-3564 Live chat If it’s convenient, you can also reply here with the following information: Best number to call Best time to call Time zone Your email address Please reference your review when sharing your details. Once we receive them, a member of our team will reach out as soon as possible. Regards, Motive Support

Hi Karen Thank you for taking the time to share your feedback, and we’re sorry for the experience you’ve had with Motive. We’d like to review this in detail and work toward a resolution. Please provide your contact information through one of our support channels: Email: [email protected] Phone: 855-434-3564 Live chat If it’s convenient, you can also reply here with the following information: Best number to call Best time to call Time zone Your email address Please reference your review when sharing your details. Once we receive them, a member of our team will reach out as soon as possible. Regards, Motive Support

Hi Lexie, Thank you for bringing this to our attention ! We’re sorry to hear about the concerns you experienced regarding the contract, billing amount, communication, and device return process. Please provide your contact information through one of our support channels: Email: [email protected] Phone: 855-434-3564 Live chat If it’s convenient, you can also reply here with the following information: Best number to call Best time to call Time zone Your email address Please reference your review when sharing your details. Once we receive them, a member of our team will reach out as soon as possible. Regards, Ronald Shields

Hi Gary Thank you for taking the time to share your feedback, and we’re sorry for the experience you’ve had with Motive. We’d like to review this in detail and work toward a resolution. Please provide your contact information through one of our support channels: Email: [email protected] Phone: 855-434-3564 Live chat If it’s convenient, you can also reply here with the following information: Best number to call Best time to call Time zone Your email address Please reference your review when sharing your details. Once we receive them, a member of our team will reach out as soon as possible. Regards, Motive Support

Thank you for your review, Rob! We’re glad to hear Motive’s data accuracy, defensibility, platform consolidation, and enterprise-level support have made a meaningful difference for your operations. We appreciate your confidence in Motive and your recommendation to other fleets. If you have further feedback or need assistance in the future, please reach out to us at [email protected], 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Ronald Shields

Hi Kristina, Thank you for sharing your concern and bringing this to our attention We’re sorry for the frustration caused by the continued calls, emails, and texts after you asked not to be contacted. This has been shared with our internal team for review and improvements. We respect your request to not be contacted and have notified the relevant team. Regards, Ronald Shields

Thank you for your review. Gilbert ! We’re glad to hear you’ve had a great experience with Motive. It’s great to know our team has been responsive to your concerns and committed to putting customer feedback into action. If you have further feedback or need assistance in the future, please reach out to us at [email protected], 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Ronald Shields

Thank you for your review, Daniel ! We’re glad to hear Motive has been a strong partner for your team. It’s great to know your CSM has helped you identify opportunities, improve tool usage, and stay informed about new enhancements. If you have further feedback or need assistance in the future, please reach out to us at [email protected], 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Ronald Shields

Hi Arnold, Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries, please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Thank you for taking the time to share your feedback, and we’re sorry for the experience you’ve had with Motive. We’d like to review this in detail and work toward a resolution. Please provide your contact information through one of our support channels: Email: [email protected] Phone: 855-434-3564 Live chat If it’s convenient, you can also reply here with the following information: Best number to call Best time to call Time zone Your email address Please reference your review when sharing your details. Once we receive them, a member of our team will reach out as soon as possible. Regards, Motive Support

Hello Christia, Thank you for reaching out to Motive Support. I hope this message finds you well & sincere apologies for the inconvenience you are facing. To understand the issue better, I would like to arrange a call. Would you please reply with the following information: Best Number to Call: Best Time to Call: Time Zone: Your Email Address: We look forward to your response. Thank you! Regards, Liam Morton Motive Support

Thank you for taking the time to share your feedback, and we’re sorry for the experience you’ve had with Motive. We’d like to review this in detail and work toward a resolution. Please provide your contact information through one of our support channels: Email: [email protected] Phone: 855-434-3564 Live chat If it’s convenient, you can also reply here with the following information: Best number to call Best time to call Time zone Your email address Please reference your review when sharing your details. Once we receive them, a member of our team will reach out as soon as possible. Regards, Shawn Jacobs

Thank you for sharing your feedback, and we’re sorry to hear about your experience. This is not the experience we want anyone to have with Motive. We’d like to look into this further and help ensure your contact information is reviewed properly. Please provide your contact information through one of our support channels: Email: [email protected] Phone: 855-434-3564 Live chat If it’s convenient, you can also reply here with the following information: Your full name Company name Best contact number Email address that received the outreach Please reference your review when sharing your details. Once we receive them, a member of our team will reach out as soon as possible. Regards, Motive Support