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Motive

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关于 Motive

数据更新
网站
gomotive.com
分类
建筑与制造
所在地
United States · San Francisco
状态
待认证
近 12 个月
101 条评价
差评回复率
100%(89/89 条)
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Motive靠谱吗?

Motive(gomotive.com)在 OK.one 的综合评分为 1.5 分(满分 5 分),基于本站收录的 101 条用户评价,属于建筑与制造分类,口碑较差。87% 的评价为 1 星,差评比例偏高;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Pearl Dusenbery · 写过 1 条评价 · 体验于 2024-12-20 ·

良好的沟通,直到您签字......

在您签署文件之前进行良好的沟通。一旦你这样做了,如果你有问题的话,他们就会向你发出蟋蟀的声音。从一开始,我就无法登录我的帐户来激活设备。他们花了三个月的时间才解决这个问题。然后该设备在我的卡车上不起作用,所以我试图取消该服务,但我从未收到他们的任何消息。现在,他们已将我的帐户发送给收债机构,因为我没有付款。不要签名

Motive 回复2025-12-17

Hello Pearl, Thank you for reaching out to Motive Support. I hope this message finds you well & sincere apologies for the inconvenience you are facing. To understand the issue better, I would like to arrange a call. Would you please reply with the following information: Best Number to Call: Best Time to Call: Time Zone: Your Email Address: We look forward to your response. Thank you! Regards, Liam Morton Motive Support

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Leni Smid · 写过 2 条评价 · 体验于 2025-12-08 ·

绝对糟糕的服务…

更新: 我无法回答你的回复。另外,我不想在这里留下我的个人信息。请与我的客户经理 Zain Khan 联系。他知道情况,也有我的联系方式。这需要尽快解决。否则,不幸的是,我将不得不让我们的律师参与进来。 Motive 的服务绝对糟糕。一个多月前,我要求取消我们的一个单位,但他们仍然向我收取所有单位的发票。我多次要求更正发票,并多次被告知会更新——但从未发生过。 今天我再次与我们的客户经理交谈,并再次确信它会得到修复。我还特别询问我们的帐户是否存在被暂停的风险,并多次向我保证不会发生这种情况。 嗯,它确实发生了。由于他们完全无能,我们的帐户现已被暂停,而且我们遇到了严重的麻烦,因为我们的装置不再在我们的任何车辆上工作。 我将就如何进行寻求法律建议。如果你不想陷入这样的境地,我强烈建议你远离 Motive。

Motive 回复2025-12-10

Hello Leni, Thank you for reaching out to Motive Support. I hope this message finds you well & sincere apologies for the inconvenience you are facing. To understand the issue better, I would like to arrange a call. Would you please reply with the following information: Best Number to Call: Best Time to Call: Time Zone: Your Email Address: We look forward to your response. Thank you! Regards, Liam Morton Motive Support

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Zach Kallman · 写过 1 条评价 · 体验于 2025-12-01 ·

不要使用这家公司!

不要使用这家公司!我已经购买了一年,并试图取消,但他们不让我这样做,因为那是在保单自动更新之后!简直是我听过的最愚蠢的事情!客户服务也是一个笑话。都是外国人,你根本听不懂。

Motive 回复2025-12-06

Hey Zach, We hope you find this message in the best of your health! This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details. Meanwhile, your patience is highly appreciated! Regards, Liam Morton Motive Support

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abdul arebi · 写过 3 条评价 · 体验于 2025-11-18 ·

有史以来最糟糕的服务!

有史以来最糟糕的服务!我保证你会浪费你的钱!这家公司给我发了错误的设备,然后仍然浪费我的时间试图说服我这是正确的设备。然后当他们意识到自己搞砸了时,他们给我发了正确的,并让我付钱!不存在客户服务。不要浪费你的钱!!!!!!!!!!!!

Motive 回复2025-11-19

Hey, We hope you find this message in the best of your health! This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details. Meanwhile, your patience is highly appreciated! Regards, Liam Morton Motive Support

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customer · 写过 2 条评价 · 体验于 2025-10-14 ·

我还打电话并试图取消我的…

我还打电话并试图取消我的服务。被多名同事打电话骚扰要求付款后。由于没有电子邮件或电话,他们在未经我许可的情况下试图多次向我的帐户收费。我被告知我别无选择,只能支付剩余余额。签约后,销售代表告诉我,为了“锁定费率”,我必须在当天付款。我还要求他按月支付,他说我“没有资格参加该计划。我必须支付年费”并且没有选择。我必须立即付款,然后再阅读任何合同,而且我有文件。仔细阅读合同后,确实表明您可以在发送取消通知后取消。但就像我说的,他们告诉我我别无选择。现在我刚刚收到催收机构的一封信,要求付款。在阅读了其他人的投诉后,我发现这是一个持续存在的问题。如果需要解决这个问题,我会聘请律师。看来每个人都需要聚集在一起提起集体诉讼。在我看来,与这样的人共事很糟糕……他们从头到尾都在欺骗你。 绝对不要带着动机去!!

Motive 回复2025-11-15

Hello, Thank you for reaching out to Motive Support. I hope this message finds you well & sincere apologies for the inconvenience you are facing. To understand the issue better, I would like to arrange a call. Would you please reply with the following information: Best Number to Call: Best Time to Call: Time Zone: Your Email Address: We look forward to your response. Thank you! Regards, Liam Morton Motive Support

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Jason Blowers · 写过 2 条评价 · 体验于 2025-09-01 ·

避开这家公司

避开这家公司!销售代表向我提供了有关该计划如何运作的错误信息。从保险处获得更新的报价后,我的成本比节省的保费还要多。当我向他们提出此事并要求退款时,他们只是不断重复该计划的运作方式,并且不承担责任。我什至提出如果他们能给我寄一个盒子/邮资,就把设备寄回来,但他们给我寄了一封催收信。这家公司就是个笑话!

Motive 回复2025-11-15

Hey Jason, We hope you find this message in the best of your health! This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details. Meanwhile, your patience is highly appreciated! Regards, Liam Morton Motive Support

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Mark A · 写过 2 条评价 · 体验于 2025-11-07 ·

我在他们的服务上被骗了

我在他们的服务上被骗了。 之后我去取消我的订阅,但他们没有。 这件事发生在一个月前。 远离这家公司,他们是骗子。 当我去取消订阅时,他们对我撒了谎,但他们不会。

Motive 回复2025-11-08

Hi Mark, Thank you for reaching out to Motive Support. I hope this message finds you well & sincere apologies for the inconvenience you are facing. To understand the issue better, I would like to arrange a call To assist you to the best of my ability, I would like to arrange a call. Could you please reply with the following information: Best Number to Call: Best Time to Call: Time zone: Best Email: Looking forward to your response. Thank you! Regards, Christine Thompson Motive Support

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Nataliya Snak · 写过 1 条评价 · 体验于 2025-11-04 ·

可怕的公司

可怕的公司,只是从存档的信用卡上收取费用,没有悔恨或理由

Motive 回复2025-11-05

Hey Nataliya, We hope you find this in the best of your health! This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details. Meanwhile, your patience is highly appreciated! Regards, Christine Thompson Motive Support

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Barbara Amerson · 写过 1 条评价 · 体验于 2025-11-03 ·

糟糕的客户服务

糟糕的客户服务。我的货机插头发错了。他们告诉我,在他们更改我的帐户后,我必须支付适当的插头费用。请去别处,不要带着动机去

Motive 回复2025-11-05

Hey Barbara, We hope you find this in the best of your health! This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details. Meanwhile, your patience is highly appreciated! Regards, Christine Thompson Motive Support

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BigTrucker · 写过 1 条评价 · 体验于 2025-11-03 ·

他们的销售团队很糟糕!

他们的销售团队的表现比一些货运公司的招聘人员还要糟糕。 他们想要做的就是将你与他们推销的任何新产品签订合同。玩弄数字,当你大声喊出他们时,他们会玩得很疯狂。然后,他们不断向您发送相同的合同。希望你会愚蠢地签署它。 现在,就 ELD 而言,他们的产品是一流的,但他们的销售团队需要因骚扰而被捕。

Motive 回复2025-11-04

Hi Team, Thank you for reaching out to Motive Support. I hope this message finds you well & sincere apologies for the inconvenience you are facing. To understand the issue better, I would like to arrange a call To assist you to the best of my ability, I would like to arrange a call. Could you please reply with the following information: Best Number to Call: Best Time to Call: Time zone: Best Email: Looking forward to your response. Thank you! Regards, Christine Thompson Motive Support

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Brandon Haswell · 写过 1 条评价 · 体验于 2025-10-20 ·

新公司,远离

创办了新的货运公司,发现motie是一家被很多人推荐的ELD公司。签订合同,收到我的设备并尝试安装,结果发现发送给我的是错误的设备。我被告知有人会与我联系,并且必须回电 5 次以上,但仍然没有得到任何帮助。他们只是告诉你给一些时间,问题就会解决。第一印象不好。远离!!!!!!公司不关心您或您的业务。

Motive 回复2025-10-21

Hey Brandon, We hope you find this in the best of your health! This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details. Meanwhile, your patience is highly appreciated! Regards, Liam Morton Motive Support

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Jerry Baines · 写过 2 条评价 · 体验于 2025-09-08 ·

我什至不会给他们一颗星

我什至不会给他们一颗星。他们撒谎说我的公司和他们公司之间有合同。我们从未签署过。这是从 2020 年开始的 Keep Trucking 的东西。我的协议是每月 35 美元。这些人最糟糕地告诉人们,他们必须再支付 9 个月的费用,每月 50 美元才能取消。经营可怕的公司

Motive 回复2025-10-18

Hi Jerry, I hope this message finds you well! This is to inform you that we have shared your details with our concerned team for an audit. We apologize for the experience you have had with your account, and once the audit is complete, our team will reach out to you in this regard. Meanwhile, your patience is highly appreciated! Regards, Liam Morton Motive Support

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Minela Cutuk · 写过 1 条评价 · 体验于 2025-07-23 ·

诈骗艺术家

我们于 2025 年 3 月取消了我们的服务,他们在 7 月份再次向我们收取费用,未经我们的许可,没有电子邮件、邮件。我们打电话给他们,他们不想退还我们的钱(自从取消以来服务就没有使用过)他们拒绝了。我们去了银行报告欺诈指控,拿回了我们的钱,现在他们给我们发了收款单!可怕可怕

Motive 回复2025-10-13

Hello Minela, Thank you for reaching out to Motive Support. I hope this message finds you well & sincere apologies for the inconvenience you are facing. To understand the issue better, I would like to arrange a call. Would you please reply with the following information: Best Number to Call: Best Time to Call: Time Zone: Your Email Address: We look forward to your response. Thank you! Regards, Liam Morton Motive Support

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Lux City Company · 写过 1 条评价 · 体验于 2025-10-13 ·

这家公司就是个笑话

这家公司就是个笑话。客户服务真的很糟糕。他们告诉你,泰迪会在几个小时后给你打电话,但什么也没发生。你打电话回去,他们仍然说同样的话,这太荒谬了。

Motive 回复2025-10-13

Hi Team, Thank you for reaching out to Motive Support. I hope this message finds you well & sincere apologies for the inconvenience you are facing. To understand the issue better, I would like to arrange a call To assist you to the best of my ability, I would like to arrange a call. Could you please reply with the following information: Best Number to Call: Best Time to Call: Time zone: Best Email: Looking forward to your response. Thank you! Regards, Ronald Shields Motive Support

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gary phillipson · 写过 3 条评价 · 体验于 2025-09-10 ·

动机不好——如果我能做到零,我会的

如果我能做到零,我会的。在我看来,远离 Motive - 自动续订完全是一个骗局,即使我以书面形式取消,他们仍然续订,他们很傲慢,并告诉我“很难,你还要再处理一年”,我们会看到这一点,他们也不是我们所声称的巴基斯坦,我相信,周围还有更好的方法

Motive 回复2025-10-10

Hi Gary, I hope this message finds you well! This is to inform you that we have shared your details with our concerned team for an audit. We apologize for the experience you have had with your account, and once the audit is complete, our team will reach out to you in this regard. Meanwhile, your patience is highly appreciated! Regards, Ronald Shields Motive Support

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Steve Kelly · 写过 1 条评价 · 体验于 2025-10-08 ·

合同被歪曲,需要……

合同被歪曲,花了一个小时才取消

Motive 回复2025-10-09

Hi Steve, I hope this reaches you well. Thank you for reaching out to Motive Support. To assist you to the best of my ability, I would like to arrange a call. Can you kindly reply back with the following information: Best Number to Call: Best Time to Call: Time zone: Best Email: Looking forward to your response. Thank you! Regards, Christine Thompson Motive Support

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RB Logistics · 写过 3 条评价 · 体验于 2025-10-02 ·

如果您减少车队中的卡车……

如果您因任何原因减少车队中的卡车,他们仍会对所有卡车收费。强烈建议不要使用或注册 MOTIVE。在轮回,他们只对你使用的东西收费。如果卡车停放 1 个月或更长时间,他们不会收费。 但在MOTIVE中,没有这样的选项。一旦您注册了 MOTIVE 或在您的卡车上安装了他们的 ELD,您就完成了。强烈建议远离动机。

Motive 回复2025-10-02

Hi RB Logistics Team, We hope this message finds you well! This is to inform you that we have shared your details with our concerned team for an audit. We apologize for the experience you have had with your account, and once the audit is complete, our team will reach out to you in this regard. Meanwhile, your patience is highly appreciated! Regards, Ronald Shields Motive Support

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Vladimir · 写过 2 条评价 · 体验于 2025-09-28 ·

远离

远离!软件很好,但他们有狡猾的续签合同和程序——一年合同到期,他们关掉了我所有的卡车,并要求迅速签署合同以继续业务。可能半年后我换到了另一个 ELD,然后我的账户被收取了他们所说的“我签了两年合同”的费用。我要求他们提供合同副本,但他们拒绝了。然后与我的银行提出争议,但不确定如何,但他们可能说服我的银行,他们从我的账户提取资金的合同存在。所以我正在考虑小额索赔,看看是否可以拿回我的钱。他们等待未付款或某种到期,然后给你长长的小印刷材料,同时扣留你的卡车作为人质。 如果有人考虑集体诉讼,请谷歌“jigounov” - 我很乐意加入。

Motive 回复2025-09-30

Hi Vladimir, I hope this reaches you well. Thank you for reaching out to Motive Support. To assist you to the best of my ability, I would like to arrange a call. Can you kindly reply back with the following information: Best Number to Call: Best Time to Call: Time zone: Best Email: Looking forward to your response. Thank you! Regards, Christine Thompson

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Abner Durocher · 写过 2 条评价 · 体验于 2025-09-24 ·

罪犯

希望可以打 5 颗星,但由于它仍然需要至少 1 颗星,我别无选择,这是我合作过的最糟糕的公司。我不建议任何人与他们做任何生意。合同 这些时间框架很荒谬,而且它们不给你提前终止的机会。而且您最好不要错过取消的机会,因为他们会自动续订。 他们知道如何透支您的帐户,无论是使用您给他们的卡还是他们如何获取银行的路由信息​​。因此,即使您不批准提款,他们也会以任何方式拿到钱。我不明白这家公司的运作方式如何合法。远离!

Motive 回复2025-09-25

Hey Abner, We hope you find this email in the best of your health! This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details. Meanwhile, your patience is highly appreciated! Regards, Christine Thompson Motive Support

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JAMES JONES · 写过 3 条评价 · 体验于 2025-09-21 ·

切勿与以下公司开展业务……

切勿与需要一年或两年订阅期的公司开展业务。 取消他们的订阅几乎是不可能的,并且他们会在未经您许可的情况下继续增加付款。 我刚刚接到他们的电话,询问我的问题是什么。我告诉他们我想取消,他们不会取消订阅。 必须在订阅续订前 30 天的时间内完成。 这就是去年吸引我们的地方。我们很忙,没有打电话给他们窗口取消,所以我们不得不再支付一年的费用。 这完全是胡说八道(或者换个说法)。即使您已经支付了剩余的订阅费用,您也应该可以随时取消。 毫无价值的公司和毫无价值的支持。

Motive 回复2025-09-24

Hi James, I hope this reaches you well. Thank you for reaching out to Motive Support. To assist you to the best of my ability, I would like to arrange a call. Can you kindly reply back with the following information: Best Number to Call: Best Time to Call: Best email: Timezone: Looking forward to your response. Thank you! Regards, Christine Thompson