Name your price on camera bodies, lenses, bags, pro lighting, photography accessories and more. Our network of authorized retailers is waiting to hear your offer. No grey market, all USA authorized retailers.
With extreme hesitation due to mixed reviews, I recently used Greentoe and made a ridiculously low offer on a Sony 70-200 2.8 GM II ($2200) thinking, "There's no way any authorized retailer would accept that offer."
Not surprisingly, after two days, I received a counteroffer for $2399. I didn't respond and let it sit, waiting for the offer to expire.
The day before my initial offer expired, I received notice that my offer of $2200 was accepted! I was shocked.
Before submitting payment, I emailed Greentoe customer service, asking for reassurance and re-confirmation of what they advertise:
- Merchandise will be sold by USA-authorized Sony dealer and covered by Sony USA manufacturer warranty.
- Items being sold are brand new, unopened
- The merchant accepting the offer actually has the item in stock and is ready to ship (I asked this after reading many reviews that some retailers delayed shipment for several weeks/months before finally either admitting the item was out-of-stock, issuing a refund, or having the customers' CC company do a chargeback).
I asked Greentoe customer service to confirm the above, stating that I would immediately ask for a refund if this transaction didn't pass the "smell test".
- I also stated if this deal was good, I would make sure to share my good experience with dealing with Greentoe in as many forums as possible (hence, the reason I'm writing this review on Trustpilot).
- Conversely, if this deal went bad, I would make sure to share my bad experience on the same platforms. In addition, I would consider filing a small claims suit if I didn't get my money back.
Greentoe customer service ("Jeff") assured me of all of the above, even stating that they would issue a refund if the retailer didn't ship out the item by end-of-day after I made payment.
I ended up taking a chance and paid the merchant through Paypal.
Surprisingly, the very next day, I received a UPS shipment notification.
UPS delivered the lens about a week after my order was completed.
Well, all I can say is that GREENTOE HAS EARNED MY BUSINESS AND I HIGHLY RECOMMEND GIVING THEM A TRY!
My lens arrived today, it was well-packaged. More importantly, it was clearly brand new and included came with USA Warranty card. I immediately registered the lens at Sony USA without any issues.
Wow, I still can't believe I was able to get this lens (70-200 2.8 OSS II) brand new for only $2,200 - which includes shipping AND tax!!!! That is less than what I could have purchased a new gray market lens and about what I could likely purchase an excellent condition USED lens for.
If you're on the fence with Greentoe, give them a try. And make sure you ask for confirmation from Greentoe's customer service (i.e., seller has the item IN STOCK AND READY TO SHIP, etc.), as I did before pulling the trigger. You won't regret it!
Now, if you're in a rush and need the item quickly, not sure if this is the place I would use but if you're looking for a fantastic deal, give them a try.
(I have no connection whatsoever to Greentoe and am sharing my own experience - your experience may vary).
Was hesitant to use based on mixed reviews and not knowing who the supplier would be. Shipping an 85" large screen was scary. However, savings of $400 more than best local price caused me to take the risk. So glad I did. Transaction worked out perfect. Communication from Greentoe and vendor filling the order was great. Shipping took a week and a half due to item coming from several states away. Arrived exactly on date listed and was new as described and is working great on day one. Based on my experience I would not hesitate to use again if similar savings can be obtained
I’ve now made a few purchases from Greentoe, including two televisions and camera gear. Each experience has been incredible, with fast offer acceptance and customer support that goes above and beyond.
The fact that you can put in an offer and they’ll share it to their supplier network makes it so much easier to find the best deal. And in the case where I found a cheaper price online after my offer was accepted they even helped me get a lower price.
The customer support team responds promptly (and you get a real person, not a bot). Really nothing bad to say about them—who doesn’t love saving money.
I saved over $200 on my new stereo receiver! Shipping was super quick and the customer service reps. were very friendly and helpful. I highly recommend Greentoe!
The site lets you tell them what is the max you will pay and let suppliers bid on your offer. In reality the suppliers approve your bid, and then take the money from paypal with no real intention of sending you the item. After a bunch of emai9ls and complaints they give you back the money, but in reality you just gave them a 4-6 weeks loan of over $1000 with no real return and a lot of time wasted!
You know when they say "it's too good to be true" Well, Greentoe.com is totally legit, the real thing. They deliver what they promise. No hassle, great service, products and exemplary communications. Who could ask for anything more?
Vendor surprise return fees. Use a credit card for safety.
Needed to return something I ordered. I was happy to pay the return shipping, as was policy, but first I reached out to Greentoe customer support to clarify something.
In the vendor's initial order email, their email signature included a return policy that conflicted with Greentoe's official return policy. I initially ignored this, as the policy wasn't known at the time of purchase and therefor seemed unenforceable. But wanted to confirm with Greentoe that it was okay to ignore. A Greentoe rep essentially confirmed that this return policy was just a part of the vendor's automated signature, could be safely ignored, and I would only have to pay return shipping.
Surprise surprise, I had to pay the surprise fee for returning, on top of return shipping. Greentoe refused to respond or clarify why they provided misinformation, in writing. Luckily my bank was able to get the money back.
Amazing customer service. It feels like they truly care and they go out of their way to make sure their customers get taken care of. Also lightning quick response rates!
Big hassle. Ordered a air conditioner through greentoe in March 2023. They charged my cc right away but then I did not hear from them for a full three weeks. After my first email the reply was they are waiting reply from the seller (why did you charge my card if you don't have a confirmed seller), the reply to my second email 10 days later was they will right back to me after some holiday and my third email another 10+ days later got the reply that they are sorry and will take of it now. ERventually I got the product but would NOT recommend this company.
Greentoe is a borderline scam. It sounds good but you have no idea what vendor you will get. I specifically inquired beforehand about the vendor quality and was told it would be a local well-known reputable vendor. Nope! It was a vendor 2 states away! Ordered a $3000 fridge and was delivery with a dent by a substandard delivery service. The damage was documented and acknowledged. Greentoe does nothing - cares nothing. They got their fee - they are done. The vendor keeps sidestepping and ignoring - "I should just accept it its only cosmetic" - "I should repair myself because their repair is costly" etc. Only thing keeping this alive is a credit card dispute. Save yourself the trouble. Be aware, Greentoe will tell you anything to ake you sign up,
Greentoe helped me purchase a hard-to-find microwave and at a fantastic price. Additionally, my emails to Greentoe about the process were promptly and professional answered. Great experience!
I have been doing business with Greentoe for over five years and I have had nothing but positive dealings with them. I did three deals recently (in the last three weeks-four pieces of camera equipment), and I saved over $350 street price. Greentoe is really great!
Great price on a C2 OLED. Shipping was originally quoted as a few weeks out but then the delivery company called and were able to get it to me much sooner. Greentoe even did the warranty registration for me after I received it.
I ordered Samsung washer. They processed my PayPal payment. I waited close a month with no updates. It kept showing processing. I got an email from PayPal for refund notification. Strangely, Grentoe site showed shipped. I contacted CS, who informed me that the order was cancelled and to send them screenshot order showing shipped. I did exactly that. Still no response! It feels like scam. This should be illegal! They earn interest in your payments.
I must admit that I was skeptical about this site but decided to take a chance. I am happy that I did. I saved over 85 dollars on my purchase. I talked with customer service a couple of times and always had a pleasant experience. Shipping was fast ond the tracking number kept me informed of the delivery date. Delivery was right on time. Item was exactly what I ordered. I will certainly consider this site for future purchases. Thank you Greentoe for an excellent experience.
Crooks run this business. They will first accept your offer and charge you. Then they will come and say we could not match your price. Their customer support is horrible. Good luck getting a response back immediately. Someone is running this business from their garage or basement. Stay away and most of the positive reviews are from their own advocated users
FRAUD. I ORDERED A WALL OVEN ALMOST THREE MONTH AGO. IT WAS SUPPOSED TO BE DELIVERED IN 6 WEEKS. NOBODY EMAIL OR CALLED. AFTER 8TH WEEK, I EMAILED THE WEBSITE, AND I WAS TOLD THAT I HAVE TO WAIT AT LEAST TWO MORE MONTHS. I ASKED FOR REFUND, AND THEY INSISTED TO REFUND MY MONEY TO THE ACCOUNT THAT I HAD ALREADY CLOSED COUPLE MONTH AGO. THEY CHARGE FAST, BUT NEVER EXPECT TO RECEIVE THE ITEM OR REFUND. WORST
I was leery to use them because it seemed too good to be true. But enough people online had good experiences. I'm glad I did. I saved $500 on a great TV. The transaction went smooth. Great communication. Shipping went as quickly as freight shipping can go. Highly recommend.
GreenToe is a fantastic concept with even better customer service
GreenToe is a really cool concept as long as you have reasonable expectations for the pricing (don’t expect to bid 50% off on something that is in demand and then receive it, or be mad that you didn’t).
The customer service is next level, seriously. Jeff was the person that was helping me and he went above and beyond. It was my first time ever using the site, and he literally helped me with all of my questions and concerns.
My order was near Christmas, and I really needed to get an item for my Godson as soon as possible, as the one that I purchased from another site was defective. Jeff got me in contact with the seller (you get their name once they accept your bid) and it seems that GreenToe and Jeff has direct contacts with his partners - something you rarely see in the usual “bidding sites”.
Working in unison, they got everything together for me, and I actually received the item at the price that was acceptable to me, and even one day earlier than expected.
I have the upmost respect for GreenToe and their customer service - as well as their partners (that I will review on another forum as a standalone review because this is more about Jeff and GreenToe). Look forward to purchasing from them many more times in the future.
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