Great Indoor Fun
My granddaughter loved her Hover Soccer Set. She can play with it inside or on the cement. It has been a fun Christmas Present.
关于 HadinEEon Ltd
数据更新- 网站
- hadineeon.net
- 分类
- 家居与园艺
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 3 条评价
- 差评回复率
- 59%（20/34 条）
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商家自述
Design, power, taste, uniqueness. These are the principles which are based on all our products. HadinEEon brings modern technologies to your kitchen to allow you to achieve the best cooking experience. Our goal is to bring real pro-style products to more people. Admire our products and make their beauty, durability, and functionality your own! HadinEEon specializes in offering quality electric appliances for your daily home needs.
以上内容由商家自行提供，未经平台核实。HadinEEon Ltd靠谱吗？
HadinEEon Ltd（hadineeon.net）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 273 条用户评价，属于家居与园艺分类，口碑良好。83% 的评价为 4 星及以上，10% 为 1 星；商家回复了 59% 的差评；近 12 个月新增 3 条。数据最后更新于 2026-10-25。
用户怎么说
I love lattes so got this frother
I love lattes so got this frother. It also does an excellent job of frothing coconut milk. Dee D
I’ve sent five emails and called the…
I’ve sent five emails and called the customer service phone number and have gotten no response about my warranty request. My milk frother stopped working and my warranty will run out next week and no one will get back to me. ***EDIT*** Look at their reply below. They want me to email them at the same email address I’ve sent five messages to and got no response. I sent them that exact information they requested five times and now they are saying that they will reply “ASAP”. Ridiculous. ***EDIT AGAIN*** Still no contact from them. And they weren’t being honest about finding my “email” in their spam folder, they had to have found all five. So *emails*. This company is more concerned about their reviews than they are about their customers. 15 hours later, still no contact. ***UPDATE*** I still haven’t heard back from them and my warranty ends next week. This is the worst experience I’ve ever had with a company. I just want to know if they are going to fix it and if not I can buy a different brand. ***Last Edit*** They just sent a message here saying that they (finally) responded to my email and to check my inbox. In that email they ask for the exact same information (order number, etc) that I sent them in NINE previous emails. I called their phone number three days ago (for the second time) and supposedly got the issue resolved, though I have gotten no response from that interaction so I’m not even sure that it has been handled. No email or confirmation that a replacement has been sent and no communication either way. (And getting through to them by phone was not easy or convenient, their preferred method is by email which didn’t work for me at all.) I just want it resolved and over with. I won’t buy another product from them. The frother worked great when it worked (and is highly rated with good reason) but I don’t want to go through this mess again. **Update: Final Result** I never got the replacement frother that the customer service agent I talked to had promised. I got an email from someone named Kevin who asked for my order number and pictures and video and I reminded him that I had sent it to him about a dozen times by now. He said he was “having trouble with his email account.” Then sent me another email telling me that my “headphones” would ship soon. Oh my. Two emails later I was told I would get a refund. Hopefully this will happen. Buy from these guys at your own risk. Seriously. Such a strange experience, and incredibly time consuming.
HadinEEon Ltd 回复2020-12-22
Hi Wendy Update The customer support department has replied your email, please check your email inbox. Sorry for all inconvenience. We have found your email from our spam mail. So we will contact you soon to help you solve your issue.
Really like my new electric kettle…
Really like my new electric kettle heats up really fast.
Excellent acquisition !!!
Excellent acquisition, ideal for any time of the day! making your breakfast, lunch or dinner special, with a creamy hot or cold coffee, a theme or hot chocolate for your snacks or to share a warm night!
I have a Miele coffee machine and the…
I have a Miele coffee machine and the frother is a great addition to my daily coffee for my family and myself. With my roaster, I am ready to open a coffee shop. The frother tastes great and easy to use!!
I bought the frother
I bought the frother. It is terrific. I've tries a number of different ones and this is the best. Nice big froth using hald and half.
Customer service is non existent
Customer service is non existent. Heating base does not work and emailed support about it. Not even a peep 10 days later. Fail.
HadinEEon Ltd 回复2020-12-09
Hi Mike Sorry for all inconvenience. Could you tell us your order number, product name and contact method so that we can check and handle this issue for you ? Also, please feel free to take a short video to show your problem. We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Milk Frother Stopped Working
UPDATE 12/22/2020 I received my replacement milk frother yesterday (a different model than the original; N11 was previous model - MK1000 is new model which I received). After my review on Trustpilot, I received an email response from support @ hadineeon.net (note: I contacted using 3 different methods 1) direct email to support @ hadineeon.com - no response 2) phone - never directed to a live agent 3) via their online site and filled out a form; this was the only method in which they responded.) It took numerous back and forth emails with Lisa/support @ hadineeon.net where I basically provided the same answers over and over again. Finally Lisa communicated that a new milk frother would be sent to me free of charge. I used my new milk frother this morning and am happy with the outcome. Even though it was a hassle dealing with their customer service, this company did stand by their warranty. Based on this, I changed my rating from 1 star to 3 star. Crossing my fingers this new model will last longer than one year. Purchased the milk frother Oct 2019 via Amazon. Loved the product until it STOPPED WORKING this past Sunday. This product has a 1 yr and 3 yr warranty so I contacted company using their online support page. I also emailed their support email address and uploaded video of problem: unit stopped working in mid cycle where milk only frothed 1/2 amount and milk never heated up. Then unit stopped working on subsequent try and now power button does not stay ‘on’. I also tried calling their direct customer service line, no live agent comes on and then you get disconnected. So far nobody has connected me. On company website, it mentions a 24hr turn around on issues. Over 48hrs and still no response. Very disappointed.
HadinEEon Ltd 回复2020-12-09
Hi E P Sorry for all inconvenience. Could you tell us your order number, product name and contact method so that we can check and handle this issue for you ? Also, please feel free to take a short video to show your problem. We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
No instructions how to use the machine
No instructions how to remove the lid. It is funny that it works in the opposite direction! Further, no instructions how to position the grinder with the machine. Even after posting a question on their web site, no answer for more than 24 hours!
HadinEEon Ltd 回复2020-12-03
Hi Dr.Mahipal Sorry for all inconvenience. https://www.youtube.com/watch?v=mRgoj8aVILc There is a link for the remove lid guide. Please feel free to check the video carefully. As grinder instruction, Please tell me more details about your issue; Take a video to tell me, please. If you have any other questions, you can drop us an email ([email protected]) at any time, and we will get back to you ASAP.
I purchased two HadinEEon Automatic…
I purchased two HadinEEon Automatic Foam Soap Dispensers. So far I love them! I put one in the bathroom and the other in my kitchen. The bathroom unit is so appropriate after using the toilet because I hate placing my had on the old fashioned pump! This way I just place my hand under and out comes the Foam! Just the right amount! So far good! I give it four stars because I just received it but it’s working fine!
I loved my frother..
I loved my frother... When it was working! Now a month later and it doesn't work properly.... I've emailed the company but haven't heard back yet so I'm still hoping they'll make it right!
HadinEEon Ltd 回复2020-11-27
Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you ? Also, please feel free to take a short video to show your problem. We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Very attractive
Very attractive. Works well. But leaves a small drop of soap at the dispenser.
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