Ultimate platform for CS2 players' experience! Proud to be the world's leading and most trusted platforms for CS2 case openings, boasting more than 15 million users globally and serving their needs since 2015.
Most reviewers were somewhat happy with their experience overall. Customers appreciate the fast delivery of items and find the platform very entertaining for playing online games. Many consumers also mention that the support team responds quickly when assistance is needed. People frequently highlight the good choices available and enjoy opening mystery cases for fun.
Some reviewers were not happy with withdrawal issues and difficulties transferring their winning items. Consumers additionally noted concerns about game odds and losing money on cases. People also expressed deep frustration regarding lower item valuations and sudden unexpected restrictions on their accounts.
IVE WASTED 1000S ON ALL THE TOP SITES AAND NOTHING COMES CLOSE TO HELLCASE
THE ONLY SITE IVE EVER HIT A 0.01%
THE ONLY SITE CAN PAY OUT OVER 300X
THE ONLY SITE I TRUST AND AM TRULY DISGUSTED THEY HOLD 3.5STARS
Hellcase 回复2026-05-02
We appreciate your fantastic feedback! We're happy to hear that your experience with our site has been positive, especially regarding your success and trust in our platform. We value your opinion.
This site does its job greatly, the "probably fair" system is a big plus that create trust. Only two issues are for the withdrawal of the skins, the precise float you'll recive is not precised, only FN/MW/FT/WW/BS is said, and, sometimes the skins you get come with stickers and charms that were not precised to be on the skin too.
Hellcase 回复2026-04-29
We appreciate your feedback and are glad the fairness system builds trust. We'll review how skin float and item details are presented during withdrawals to improve clarity. Thanks for helping us improve.
Has a good provably fair system, BUT when you do get lucky and get cool skins theres a 90% chance it won't be in stock and then you'll have to swap it for other skins. Then there's a chance they ALSO won't be in stock and you have to swap them AGAIN. At the end of the day you lose money gambling and then also when trying to withdraw your winnings. Very scummy way of squeezing the last bit of profit out of you. Use a different website with better stock and a non scummy way of making you lose more when you won.
Hellcase 回复2026-04-27
We appreciate you sharing your experience. We regret to hear about the difficulties you faced with skin availability and swapping. We're always working to improve our stock and withdrawal process. Your feedback helps us to make necessary improvements.
Its cool site, with cool modes and bonus systems.
But there's one thing for more fun and improvement, which is to create 2v2 case battles no not just share, but with 2v2 i think that's a very interesting concept
Hellcase 回复2026-04-27
We appreciate your positive feedback and that you find our site cool! Thank you for the suggestion of a 2v2 mode; it's an interesting concept that we'll consider for future improvements.
To be honest, I've been using this site for 3 years. Not constantly, but about 1x a month, and I'm disappointed. A few months/years ago it worked fine. You had the option to withdraw your balance to ShadowPay balance and choose a skin on a normal trading site, but now :/. It's almost impossible to withdraw any skin (I'm trying to withdraw something around 200 euros now) + the option to withdraw from Shadowpay is not there, ok, but if the withdraw doesn't work and after sending the skin you see the skin changer every time - sorry, but what is that? *I always chose liquid skins.
Support gave me a "basic" statement that didn't help/inform me at all. If they wrote: we have a problem, we are working on it and it will be ok in 7 days - I´d be ok with that. . . but what's happening now, that I'm not able to withdraw anything for many days (which is +20 euro)?
About prices of skins: it depends, some of them are similar as on Steam, some a bit higher (10%-20%)
*I wrote a review Oct 20, 2023, where I gave it 5/5
Hellcase 回复2026-04-11
We appreciate your long-term patronage and regret your recent withdrawal issues. We are sorry that the support response was unhelpful. Your feedback is valuable as we work to improve our services.