Hi,
I’m sorry to hear that you had a frustrating experience. Treatment decisions are based on clinical guidelines, but I understand how disappointing it can be when expectations don’t align with the outcome. If you have any questions or need guidance on alternative options please reach out in your support thread and we would be happy to help.
K
KJ · 写过 1 条评价 · 已认证 · 体验于 2025-01-06 ·
★★★★★
我感觉被听到了
我感觉 Hello Alpha 得到了倾听,这对我有很大帮助。感谢您在我的健康之旅中对我的支持。
Hello Alpha 回复2025-02-11
Hi Kj,
Thank you for your kind words! We're so glad to be a part of your health journey and to provide the support you need. Your well-being is our priority, and we’re here for you every step of the way!
D
Debra Garcia · 写过 1 条评价 · 已认证 · 体验于 2024-08-21 ·
★★★★★
骗局
骗局!我被这家公司骗了两次,不要浪费你的时间和金钱!
Hello Alpha 回复2025-01-30
Hi Debra,
We are very sorry about your experience. We understand how frustrating this must have been for you. Please reach out to our support team in your patient dashboard so we can look into this further.
M
Melisa Garza · 写过 1 条评价 · 体验于 2025-01-07 ·
★★★★★
我使用 Alpha 已经快三年了
我使用 Alpha 已经快三年了。他们太棒了。他们帮助我进行 GLP-1 药物的 PA 治疗。我体重减轻了很多。现在我的保险不承保,但我肯定会改用他们的复合药物。我推荐100%。
Hello Alpha 回复2025-01-14
Hey Melisa,
Thanks so much for leaving us a review and we are so glad you have been with us for almost 3 years!! We are so glad we are able to help and let us know if you need anything in the future! Thanks for choosing Alpha!
A
Amber Palmer · 写过 7 条评价 · 已认证 · 体验于 2024-12-04 ·
★★★★★
总是快速简单,每个人都有帮助
Hello Alpha 回复2025-01-14
Hey Amber
Thanks so much for taking the time to leave us a review! We are so happy to hear that you had a great experience! Thanks for choosing Alpha!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-12-05 ·
★★★★★
快速简单真正专业
Hello Alpha 回复2025-01-14
Thanks so much for the review!! We are glad that the process was quick and easy! Thanks for choosing Alpha!
Hey Jamie,
Sorry for the confusion. It looks like your provider did send you a 90 day supply. If you have any questions on your prescription please message into your provider in your portal. We would love to help!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-12-06 ·
★★★★★
我爱你好阿尔法
我爱你好阿尔法!他们快速、高效、贴心。
Hello Alpha 回复2024-12-14
Hey!
Thanks so much for the review! We are glad we continue to provide great care! Thanks for choosing Alpha!
Hi Rachel,
We are very sorry for the confusion. We have messaged you in your support thread on your account. Please see this message and we can try to fix any confusion.
S
Shanelle · 写过 1 条评价 · 已认证 · 体验于 2024-12-02 ·
★★★★★
再次注册并获得…的过程
再次注册并得到回复的过程相当快。到目前为止,一切都很顺利。
Hello Alpha 回复2024-12-10
Hi Shanelle,
Thanks so much for leaving us a review! We are so glad that everything has gone smoothly so far! Thanks for choosing Alpha!
Hi,
We are very sorry about this. We strive to provide affordable care. Please message us in your support thread and we can see if we can help find a affordable option for you.
Z
Zeus · 写过 38 条评价 · 体验于 2024-12-08 ·
★★★★★
不可靠的公司没有电话号码...
不是一家可靠的公司,没有列出电话号码,发送电子邮件询问没有回复,没有给他们我的钱。
Hello Alpha 回复2024-12-10
Hi Zeus,
We are sorry for the confusion. Our phone number is 415-766-2897. We try to respond to all email inquiries. Please check your email as we have responded to all emails. If you did send one in our portal you should have received a reply. Please let us know if we can help with anything else
c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-11-22 ·
★★★★★
我不觉得他们在帮忙……
我不觉得他们在满足我的需要。不知道..
Hello Alpha 回复2024-12-10
Hi,
We are very sorry you feel this way. Please reach out to us in your support thread and we will be happy to help answer any questions and help to make sure you have a great experience!
Hey!
Thanks so much for leaving us a review! We are so glad that you have been with us over the years and that we continue to provide great care! Thanks for choosing Alpha!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-11-25 ·
★★★★★
我喜欢轻松
我喜欢 Alpha 应用程序的易用性、沟通性和速度。我在健康和体重方面取得了巨大成功。
Hello Alpha 回复2024-12-04
Thanks so much for leaving us a review! We are so happy that you have had a great experience and had success in your health and weight loss journey! Thanks for choosing alpha!
Hi Ashaki,
We are very sorry about your experience. We have messaged you in your patient portal. Please check your messages so we can make this right for you.
C
Chelsea G. · 写过 6 条评价 · 已认证 · 体验于 2024-11-19 ·
★★★★★
始终给予最好的关怀。
Hello Alpha 回复2024-12-02
Hi Chelsea,
Thanks so much for your review! We are so happy our providers continue to provide the best care!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-11-09 ·
★★★★★
医疗保健提供者很棒
医疗保健提供者很棒。服务很简单,药物直接运送给我
Hello Alpha 回复2024-12-02
Hi,
Thanks so much for the review! We are glad that you had a great experience! Thanks for choosing Alpha!
m
mailbox8313 · 写过 2 条评价 · 已认证 · 体验于 2024-11-13 ·
★★★★★
有一个处方医生很容易……
让处方医生评估您的照片并发送处方很容易!
Hello Alpha 回复2024-12-02
Hi,
Thanks so much for your review! We are glad you had a great experience!
D
Danielle · 写过 1 条评价 · 已认证 · 体验于 2024-11-12 ·
★★★★★
方便而且还是很有深度的
方便而且还是很有深度的。我喜欢能够与 NP 发送消息。
Hello Alpha 回复2024-11-26
Hey Danielle,
Thank you so much for writing us a review! We are glad we are able to help! Thanks for choosing Alpha!