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健康与医疗

Hello Alpha

200 条评价

4.0200 条评价
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关于 Hello Alpha

数据更新
网站
helloalpha.com
分类
健康与医疗
所在地
United States
状态
待认证
近 12 个月
64 条评价
差评回复率
94%(44/47 条)
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Hello Alpha靠谱吗?

Hello Alpha(helloalpha.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 200 条用户评价,属于健康与医疗分类,口碑良好。20% 的评价为 1 星,差评比例偏高;商家回复了 94% 的差评;近 12 个月新增 64 条。数据最后更新于 2026-08-12。

用户怎么说

c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-11-09 ·

没有回应

Hello Alpha 回复2024-11-26

Hi, We are sorry about this. Please reach out to us in our support message thread so we can assist you. We aim to provide high quality patient care so we would like to make sure you are receiving a response.

D
Diane Paz · 写过 8 条评价 · 已认证 · 体验于 2024-11-15 ·

伟大的!

它很快就解决了我的鼻窦感染。

Hello Alpha 回复2024-11-26

Hey Diane, Thanks so much for writing a review for us! We are so glad we were able to help take care of your sinus infection!

M
Maria Pascarelli · 写过 1 条评价 · 已认证 · 体验于 2024-11-08 ·

爱阿尔法

Alpha Medical 是我的主治医生。我绝对推荐他们。他们反应很快,并且总是随时回答问题。 强烈推荐他们😊

Hello Alpha 回复2024-11-26

Hey Maria, Thanks so much for taking the time to write us a review! We are so glad that you are our patient and that our providers are providing you great care! Thanks for the recommendation :)

S
Stacey · 写过 1 条评价 · 已认证 · 体验于 2024-10-27 ·

加入很容易

加入很容易,提供商的响应比预期要快。

Hello Alpha 回复2024-11-18

Hey Stacey, Thanks for leaving us a review! We are glad that your experience we easy and fast!

c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-11-01 ·

我喜欢使用 alpha 进行简单的医疗......

我喜欢使用 alpha 来解决简单的医疗问题。 响应时间非常好

Hello Alpha 回复2024-11-18

Hey! Thanks so much for leaving us a review! We are glad that we are able to provide fast and accessible healthcare!

K
Kim C. · 写过 1 条评价 · 已认证 · 体验于 2024-10-30 ·

最佳在线远程医疗公司

最佳在线远程医疗公司。 客户服务是 5 星。 我很快就拿到药了。 该网站用户友好。 我使用过其他 telehralth 网站,这是最好的一个。

Hello Alpha 回复2024-11-18

Hey Kim Thanks so much for leaving us a great review! We appreciate the time you took to write this! We are glad that you have had a great experience!

c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-10-25 ·

使用 hello alpha 很简单,并且让我……

使用 hello alpha 很简单,让我远离博士办公室

Hello Alpha 回复2024-11-18

Thanks so much for writing us a review! We are glad your experience has been great!

K
Kayla J · 写过 1 条评价 · 体验于 2024-10-29 ·

没有宣传的那么方便

直到最近我一直享受到优质、便利的服务。 我支付每月服务费用的全部原因是方便,所以我不必开车去医生办公室,等待预约等。最近,我只需要一个简单的类固醇包。 (我以前没有遇到过任何问题)分配给我的医生显然认为类固醇包(我需要帮助增强我的免疫系统以克服某些问题)“非常危险”,并告诉我我需要等待数周才能看到专家才能获得类固醇包。

Hello Alpha 回复2024-11-12

Hi Kayla, Thank you for taking the time to share your concerns with us. We genuinely appreciate your feedback, as it helps us understand where we can improve and better serve our patients. We are sorry to hear that your experience did not meet your expectations and we'd like to assure you that your satisfaction is very important to us. Our goal is to provide every patient with compassionate and high-quality care. Please know that we are taking your feedback seriously and looking into this.

J
Jenni · 写过 2 条评价 · 已认证 · 体验于 2024-11-02 ·

我爱你好阿尔法

我爱你好阿尔法!工作人员和处方电话的回复非常及时!

Hello Alpha 回复2024-11-11

Hey Jenni, Thanks so much for taking the time to write a review! We are glad that you had a great experience!

A
April Camarena · 写过 1 条评价 · 体验于 2024-11-06 ·

我对此有过一次可怕的经历……

我在这个地方和它的员工经历了一次可怕的经历。我 17 岁的儿子迫切需要与人倾诉他的抑郁和焦虑。 TRICARE Prime 向我推荐了这个地点,考虑到我儿子忙于体育运动和高年级的承诺,我要求对他进行一次虚拟访问。 我们与 Nicole Dandridge 的第一次会面安排在下午 3 点。我儿子登录并等待。 23 分钟后,他联系了我,担心他没有看到有人登录并担心连接问题。我在一台单独的设备上登录,可以清楚地看到他在那里,但找不到丹德里奇女士。我打电话给办公室,他们告诉我他们无能为力,并提到这肯定是一个技术问题。我儿子又等了20分钟,但还是没有。我最终告诉他退出。 三个半小时后,我收到丹德里奇女士发来的一封电子邮件,要求重新安排时间。我回应道,询问发生了什么事。她告诉我虚拟通话有 10 到 15 分钟的宽限期。不过我们等了40多分钟,时间绰绰有余。不久之后,她给我儿子打电话,但当我没有接听时,她对他很粗鲁,然后挂断了电话。 考虑到这种情况的敏感性,我希望工作人员能提供更好的处理和专业精神。我不会向任何寻求精神科帮助的人推荐这个位置。

Hello Alpha 回复2024-11-08

Hey April, I think you completed a review on the wrong company. I believe you were looking for alpha psych services. We do not treat minors on our platform and we do not have any employees working with us by the name you provided. I am sorry about your experience with that company.

J
Jennifer Hunter · 写过 2 条评价 · 已认证 · 体验于 2024-11-01 ·

快的

速度快,信息量大。

Hello Alpha 回复2024-11-11

Hey Jennifer, Thanks for the review!! We are glad you had a great experience!

c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-10-24 ·

出色的护理。

Hello Alpha 回复2024-11-01

Hey! Thanks so much for the review! We’re happy to know you had a good Hello Alpha experience. It’s our mission to provide high-quality and convenient care for all our patients.

M
Madison Armstrong · 写过 2 条评价 · 已认证 · 体验于 2024-10-24 ·

对于……来说,这是一个非常方便的选择。

这是一个非常方便的医疗选择。他们会非常迅速地回复您。我已经使用它们很多年了,每当我需要解决节育之外的医疗问题时,我惊讶地发现它们也能帮助治疗它们,并且在短短几个小时内,我的处方将在最近的药房提供。强烈推荐使用方便。

Hello Alpha 回复2024-11-01

Hey Madison, Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our service over the years. It’s great to know that we’ve been able to assist you and provide quick access to prescriptions. Your recommendation means a lot to us, and we look forward to continuing to serve you!

M
Marlene · 写过 1 条评价 · 已认证 · 体验于 2024-10-23 ·

只是他们会倾听你的意见并提供帮助......

只是他们会倾听您的意见并帮助您决定最适合您健康的途径

Hello Alpha 回复2024-11-01

Hey Marlene, Thanks so much for leaving a review! We’re happy to know you had a good Hello Alpha experience. It’s our mission to provide high-quality and convenient care for all our patients.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-10-21 ·

很棒的服务

Hello Alpha 回复2024-10-29

Hey! Thanks so much for the review! We are glad that you had a great experience!

H
H heidi · 写过 4 条评价 · 已认证 · 体验于 2024-10-11 ·

网上假冒:该公司不会提交事先...

该公司不会提交事先授权,而是听从您的“云顶健康”,并推荐您回到Hello Alpha。 请查看 reddit 来确认这一点并避免! 假医疗保健

Hello Alpha 回复2024-10-28

Hi, We are very sorry for the confusion on this. We have reached out to you in your patient portal to resolve this issue. Again we are very sorry about this.

M
Marcia Edwards · 写过 1 条评价 · 体验于 2024-10-21 ·

完全捏造他们能做的事情……

完全捏造他们可以提供的有关广告药物 Mounjaro 的产品。他们不处理事先授权。我想立即申请退款,因为已经不到一周了,而且我不想使用这家公司。

Hello Alpha 回复2024-10-26

Hi Marcia, We do process prior authorizations and we can prescribe Mounjaro. Please see your support message thread so we can help support you on your journey.

M
MelissaF · 写过 1 条评价 · 已认证 · 体验于 2024-10-16 ·

我绝对推荐阿尔法医疗

我自 2022 年 2 月以来一直使用 Alpha Medical,从未有过不好的经历。 始终得到带有关心和问题的快速答复。

Hello Alpha 回复2024-10-24

Hey Melissa, Thanks so much for the review! We are so glad you have been a patient with us since 2022 and you have had a great experience!

c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-10-08 ·

在压力情况下快速周转

我需要治疗感染的药物——这是一个困难的情况,因为我住在佛罗里达州,正在为第二天即将到来的大型飓风做准备。由于即将到来的暴风雨,所有商店都提前关门了(在我联系 Hello Alpha 的 5 小时内),我非常担心自己无法及时拿到处方。在解释了我的情况后,在我联系Hello Alpha后一小时内就调来了处方。考虑到那天的所有其他压力,这是一件不必担心的大事。

Hello Alpha 回复2024-10-22

Hi! We are so glad we were able to help! Thank you so much for leaving the review! We hope you and your family are okay from the hurricane! Please let us know if we can help with anything else in the future!

c
customer · 写过 1 条评价 · 已认证 · 体验于 2024-10-12 ·

不清楚

付费成为会员。然后发现他们无法预先授权药物治疗。完全浪费我的时间和金钱。

Hello Alpha 回复2024-10-22

Hi, We are very sorry for the confusion. We have messaged you in your support thread. Please reply to us there and we can see if we can figure out a solution to the concern.