Hi Tina,
Thank you so much for taking the time to leave us a 5-star review! 💚 We're absolutely thrilled to hear that you're enjoying our meals and recipes. Knowing that we're helping bring delicious, enjoyable moments to your table truly means the world to us.
Since you're loving our recipes, we're excited to share that we're launching our very first HelloFresh Cookbook on Amazon! 🎉 Featuring over 100 of our favorite recipes, this cookbook has been lovingly curated by our incredible culinary team over the years. We're also proud that a portion of the proceeds will support our partnership with Meals with Meaning Mission, helping raise funds to make a positive impact and feed communities in need.
If you'd like to take a look, feel free to check it out here:
https://www.amazon.com/HelloFresh-Unboxed-Kristin-Bryan/dp/B0GMXXQ4WC?ref_=ast_author_mpb
Thank you again for being part of the HelloFresh family and for letting us be a part of your mealtime journey!
Warm regards,
The HelloFresh Team
Hi Theresa,
Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.
In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the HelloFresh community!
Warm regards,
The HelloFresh Team
Hi Sarah,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with order delivery issues, billing and promotional discrepancies, and premature survey requests, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh!
Warm regards,
The HelloFresh Team
S
Sally · 写过 4 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
准备时间太长。
HelloFresh US 回复2026-08-05
Hi Sally,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the longer prep time, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh!
Warm regards,
The HelloFresh Team
Hi Stephanie,
Thank you so much for taking the time to leave us a 5-star review! 💚 We're absolutely thrilled to hear that you're enjoying our meals and recipes. Knowing that we're helping bring delicious, enjoyable moments to your table truly means the world to us.
Since you're loving our recipes, we're excited to share that we're launching our very first HelloFresh Cookbook on Amazon! 🎉 Featuring over 100 of our favorite recipes, this cookbook has been lovingly curated by our incredible culinary team over the years. We're also proud that a portion of the proceeds will support our partnership with Meals with Meaning Mission, helping raise funds to make a positive impact and feed communities in need.
If you'd like to take a look, feel free to check it out here:
https://www.amazon.com/HelloFresh-Unboxed-Kristin-Bryan/dp/B0GMXXQ4WC?ref_=ast_author_mpb
Thank you again for being part of the HelloFresh family and for letting us be a part of your mealtime journey!
Warm regards,
The HelloFresh Team
Hi Liana,
Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.
Warm regards,
The HelloFresh Team
Hi Karen,
Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.
Warm regards,
The HelloFresh Team
Hi Pam,
Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.
In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the HelloFresh community!
Warm regards,
The HelloFresh Team
您每个月都会发送相同的菜单项。 我尝试过改变,但你总是给我寄鸡肉馅饼。 I am tired of that!
HelloFresh US 回复2026-08-06
Hi Sharene,
Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.
In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the HelloFresh community!
Warm regards,
The HelloFresh Team
P
PAMELA · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
份量充足,饭菜可口
HelloFresh US 回复2026-08-06
Hi Pamela,
Thank you so much for taking the time to leave us a 5-star review! 💚 We're absolutely thrilled to hear that you're enjoying our meals and recipes. Knowing that we're helping bring delicious, enjoyable moments to your table truly means the world to us.
Since you're loving our recipes, we're excited to share that we're launching our very first HelloFresh Cookbook on Amazon! 🎉 Featuring over 100 of our favorite recipes, this cookbook has been lovingly curated by our incredible culinary team over the years. We're also proud that a portion of the proceeds will support our partnership with Meals with Meaning Mission, helping raise funds to make a positive impact and feed communities in need.
If you'd like to take a look, feel free to check it out here:
https://www.amazon.com/HelloFresh-Unboxed-Kristin-Bryan/dp/B0GMXXQ4WC?ref_=ast_author_mpb
Thank you again for being part of the HelloFresh family and for letting us be a part of your mealtime journey!
Warm regards,
The HelloFresh Team
E
Emily A · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
食物很美味,而且很容易…
食物很美味而且很容易点餐。
HelloFresh US 回复2026-08-06
Hi Emily,
Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.
Warm regards,
The HelloFresh Team
J
John Van Kesteren · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
食物质量非常好,而且很丰盛……
食物质量非常好而且分量很大。
HelloFresh US 回复2026-08-06
Hi John,
Thank you so much for taking the time to leave us a 5-star review! 💚 We're absolutely thrilled to hear that you're enjoying our meals and recipes. Knowing that we're helping bring delicious, enjoyable moments to your table truly means the world to us.
Since you're loving our recipes, we're excited to share that we're launching our very first HelloFresh Cookbook on Amazon! 🎉 Featuring over 100 of our favorite recipes, this cookbook has been lovingly curated by our incredible culinary team over the years. We're also proud that a portion of the proceeds will support our partnership with Meals with Meaning Mission, helping raise funds to make a positive impact and feed communities in need.
If you'd like to take a look, feel free to check it out here:
https://www.amazon.com/HelloFresh-Unboxed-Kristin-Bryan/dp/B0GMXXQ4WC?ref_=ast_author_mpb
Thank you again for being part of the HelloFresh family and for letting us be a part of your mealtime journey!
Warm regards,
The HelloFresh Team
J
Julio Vazquez · 写过 2 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
我的客人订单仍然没有恢复……
从未恢复我的客人订单仍然收取费用。被告知我会得到退款,但我从未这样做,而是发送了另一批货物。取消了还是要扣费的。 Contacted them.我确实取消了,但不是最近的订单。检查我的帐户,发现即使在取消后,整个月仍预订了更多订单。 Disputing with bank
HelloFresh US 回复2026-08-06
Hi Julio,
Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.
In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the HelloFresh community!
Warm regards,
The HelloFresh Team
D
David · 写过 2 条评价 · 已认证 · 体验于 2026-08-02 ·
★★★★★
最后一次交货晚了一天
上次交货晚了一天,盒子漏了。所有的肉都是室温的。这些餐食从未获得过积分。
HelloFresh US 回复2026-08-06
Hi David,
Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.
In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the HelloFresh community!
Warm regards,
The HelloFresh Team
M
Mark Roy · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
竖起大拇指五个
这很容易而且令人兴奋!
HelloFresh US 回复2026-08-06
Hi Mark,
Thank you so much for taking the time to leave us a 5-star rating we truly appreciate it! We’re delighted to hear that you’re enjoying the meals you received. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The HelloFresh Team
Hi There,
Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.
In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the HelloFresh community!
Warm regards,
The HelloFresh Team
G
Glen Croft · 写过 1 条评价 · 已认证 · 体验于 2026-01-10 ·
★★★★★
过去两年我有两次交付...
在过去的两个月里,我有两次送货,但送货时缺少收据。
HelloFresh US 回复2026-08-06
Hi Glen,
Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.
In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the HelloFresh community!
Warm regards,
The HelloFresh Team
Hi Joe,
Thank you so much for taking the time to leave us a 5-star review! :green_heart: We're absolutely thrilled to hear that you're enjoying our meals and recipes. Knowing that we're helping bring delicious, enjoyable moments to your table truly means the world to us.
Since you're loving our recipes, we're excited to share that we're launching our very first HelloFresh Cookbook on Amazon! :tada: Featuring over 100 of our favorite recipes, this cookbook has been lovingly curated by our incredible culinary team over the years. We're also proud that a portion of the proceeds will support our partnership with Meals with Meaning Mission, helping raise funds to make a positive impact and feed communities in need.
If you'd like to take a look, feel free to check it out here: https://www.amazon.com/HelloFresh-Unboxed-Kristin-Bryan/dp/B0GMXXQ4WC?ref_=ast_author_mpb.
Thank you again for being part of the HelloFresh family and for letting us be a part of your mealtime journey!
Warm regards,
The HelloFresh Team
Hi Diane,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are so sorry to learn of your experience with soggy paper sacks causing ingredients to fall out, as well as receiving un-fresh vegetables and having to throw away cucumbers from your last order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh!
Warm regards,
The HelloFresh Team
I
Ida Ferraz · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
产品质量很好。
HelloFresh US 回复2026-08-06
Hi Ida,
Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.
Warm regards,
The HelloFresh Team