HelloFresh US

Hi Karen, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the generous portion sizes and easy-to-follow meal instructions. We also appreciate your note regarding the delivery location. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The HelloFresh Team

Hi Danielle, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with unfulfilled delivery, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh! Warm regards, The HelloFresh Team

Hi Mary, Thank you so much for taking the time to leave us a 5-star review! 💚 We're absolutely thrilled to hear that you're enjoying our meals and recipes. Knowing that we're helping bring delicious, enjoyable moments to your table truly means the world to us. Since you're loving our recipes, we're excited to share that we're launching our very first HelloFresh Cookbook on Amazon! 🎉 Featuring over 100 of our favorite recipes, this cookbook has been lovingly curated by our incredible culinary team over the years. We're also proud that a portion of the proceeds will support our partnership with Meals with Meaning Mission, helping raise funds to make a positive impact and feed communities in need. If you'd like to take a look, feel free to check it out here: https://www.amazon.com/HelloFresh-Unboxed-Kristin-Bryan/dp/B0GMXXQ4WC?ref_=ast_author_mpb Thank you again for being part of the HelloFresh family and for letting us be a part of your mealtime journey! Warm regards, The HelloFresh Team

Hi L. Jackson, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with limited side and vegetable variety, including repetitive rice, broccoli, and green beans without substitution options, inconsistent delivery times that lead to late or next-day shipments, and unhelpful customer service—despite enjoying the overall food quality, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh! Warm regards, The HelloFresh Team

Hi Patti, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with delivery delays, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh! Warm regards, The HelloFresh Team

Hi Terri, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with order accuracy issues, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh! Warm regards, The HelloFresh Team

Hi Marlena, Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you like HelloFresh, though we sincerely regret that you've had missed delivery. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The HelloFresh Team

Hi Dawn, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with produce freshness, missing recipe cards, and incorrect or missing ingredients, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh! Warm regards, The HelloFresh Team

Hi Rachel, Thank you so much for taking the time to leave us a 5-star review! :green_heart: We're absolutely thrilled to hear that you're enjoying our meals and recipes. Knowing that we're helping bring delicious, enjoyable moments to your table truly means the world to us. Since you're loving our recipes, we're excited to share that we're launching our very first HelloFresh Cookbook on Amazon! :tada: Featuring over 100 of our favorite recipes, this cookbook has been lovingly curated by our incredible culinary team over the years. We're also proud that a portion of the proceeds will support our partnership with Meals with Meaning Mission, helping raise funds to make a positive impact and feed communities in need. If you'd like to take a look, feel free to check it out here: https://www.amazon.com/HelloFresh-Unboxed-Kristin-Bryan/dp/B0GMXXQ4WC?ref_=ast_author_mpb. Thank you again for being part of the HelloFresh family and for letting us be a part of your mealtime journey! Warm regards, The HelloFresh Team

Hi Jacquline, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying our service. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The HelloFresh Team

Hi Maureen, Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you and your nurse's aide had fun making the meals together. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The HelloFresh Team

Hi Willie, Thank you so much for taking the time to leave us a 5-star review! 💚 We're absolutely thrilled to hear that you're enjoying our meals and recipes. Knowing that we're helping bring delicious, enjoyable moments to your table truly means the world to us. Since you're loving our recipes, we're excited to share that we're launching our very first HelloFresh Cookbook on Amazon! 🎉 Featuring over 100 of our favorite recipes, this cookbook has been lovingly curated by our incredible culinary team over the years. We're also proud that a portion of the proceeds will support our partnership with Meals with Meaning Mission, helping raise funds to make a positive impact and feed communities in need. If you'd like to take a look, feel free to check it out here: https://www.amazon.com/HelloFresh-Unboxed-Kristin-Bryan/dp/B0GMXXQ4WC?ref_=ast_author_mpb Thank you again for being part of the HelloFresh family and for letting us be a part of your mealtime journey! Warm regards, The HelloFresh Team

Hi George, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with scheduling discrepancies, melted ice, and a missing recipe in your delivery, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh! Warm regards, The HelloFresh Team

Hi Terri, Thank you so much for taking the time to leave us a 5-star review! 💚 We're absolutely thrilled to hear that you're enjoying our meals and recipes. Knowing that we're helping bring delicious, enjoyable moments to your table truly means the world to us. Since you're loving our recipes, we're excited to share that we're launching our very first HelloFresh Cookbook on Amazon! 🎉 Featuring over 100 of our favorite recipes, this cookbook has been lovingly curated by our incredible culinary team over the years. We're also proud that a portion of the proceeds will support our partnership with Meals with Meaning Mission, helping raise funds to make a positive impact and feed communities in need. If you'd like to take a look, feel free to check it out here: https://www.amazon.com/HelloFresh-Unboxed-Kristin-Bryan/dp/B0GMXXQ4WC?ref_=ast_author_mpb Thank you again for being part of the HelloFresh family and for letting us be a part of your mealtime journey! Warm regards, The HelloFresh Team

Hi Kadee, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with a decline in overall food quality and taste, including rapid spoilage of fresh ingredients like soggy cucumbers, wilted herbs, and slimy zucchini if not cooked immediately—despite appreciating the convenience, meal planning ease, and straightforward recipe instructions, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh! Warm regards, The HelloFresh Team

Hi Carolyn, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with an incomplete order missing a recipe card, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh! Warm regards, The HelloFresh Team

Hi Janet, Thank you so much for taking the time to leave us a 5-star rating—we truly appreciate it! We’re delighted to hear that you’re enjoying the flexibility of bi-weekly meal ordering, trying new dishes you wouldn't normally make, and having hassle-free dinner planning. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The HelloFresh Team

Hi Rob, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the delivery timing and missing meal instructions, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh! Warm regards, The HelloFresh Team

Hi Brian, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with inconsistent packaging, missing ingredients, and missing recipe card, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of HelloFresh! Warm regards, The HelloFresh Team

Hi Marky, Thank you so much for taking the time to leave us a 5-star review! 💚 We're absolutely thrilled to hear that you're enjoying our meals and recipes. Knowing that we're helping bring delicious, enjoyable moments to your table truly means the world to us. Since you're loving our recipes, we're excited to share that we're launching our very first HelloFresh Cookbook on Amazon! 🎉 Featuring over 100 of our favorite recipes, this cookbook has been lovingly curated by our incredible culinary team over the years. We're also proud that a portion of the proceeds will support our partnership with Meals with Meaning Mission, helping raise funds to make a positive impact and feed communities in need. If you'd like to take a look, feel free to check it out here: https://www.amazon.com/HelloFresh-Unboxed-Kristin-Bryan/dp/B0GMXXQ4WC?ref_=ast_author_mpb Thank you again for being part of the HelloFresh family and for letting us be a part of your mealtime journey! Warm regards, The HelloFresh Team