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购物与时尚

Hermosahair

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384 条评价

3.5384 条评价
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关于 Hermosahair

数据更新
网站
hermosahair.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
286 条评价
差评回复率
51%(68/133 条)
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商家自述

Hermosa Hair is an famous human hair brand from China that own factory support, Founded in Xuchang City,Henan Province.we offer factory price with great quality hair, can meet the diverse needs of customers, offer customized service. We focus on offer various human hair products: All textures of Hair Weaving, Closures, Frontals, and Wigs. Our products ship to USA, European, Africa and many other Areas, and our factory is keep updating to provide better and better products to make our brand more and more reliable.

以上内容由商家自行提供,未经平台核实。

Hermosahair靠谱吗?

Hermosahair(hermosahair.com)在 OK.one 的综合评分为 3.5 分(满分 5 分),基于本站收录的 384 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:63% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 51% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, noting that the wigs look stunning, feel exceptionally soft, and maintain a very natural appearance when worn daily. Consumers also deeply appreciate the remarkably prompt delivery service alongside the attentive communication provided by the seller throughout the entire purchasing process. However, some people mentioned that the hair can occasionally suffer from severe tangling after washing, making it feel like a synthetic or sponge-like material. Additionally, a few reviewers experienced issues with delayed orders or found that customer support failed to adequately resolve their specific problems.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

My order is taking longer than expected…

My order is taking longer than expected and the tracking number provided was invalid till I followed up and was told my address was incorrect which was not true as I had used it before only then my order was processed after 2 weeks of placing it. no update no nothing.

Hermosahair 回复2026-10-03

HI, we attach great importance to the feedback from every customer and are more than willing to help solve problems Sorry for the incovneneicne, we will contact the shipping company to check the status of your package, we will keep you updated

I’m very disappointed with this wig

I’m very disappointed with this wig. There are several issues with both the product I received and the way it was advertised. First, the wig is not a full braided wig as advertised. As you can see from my pictures, only the front portion of the wig is braided, while the back consists of tracks. Additionally, the braids in the front are not 18 inches as I ordered. Unfortunately, I’m leaving tomorrow for a trip and did not have enough time to purchase another wig, so I went ahead and installed it despite these issues. The second issue is the price. The website clearly advertises the 18-inch wig for $159. However, as shown in my screenshot, the price in my cart was $172. When I contacted the company, I was told that the $159 price only applies to the black wig. The problem is that the website does not clearly state this restriction anywhere in the advertisement. If different colors have different prices, that information should be clearly disclosed before customers add the item to their cart. The only positive thing I can say is that the company does respond to messages. Unfortunately, responding is not the same as resolving the customer’s concerns. Based on my experience, I cannot recommend this wig, and I will not be purchasing from this company again. I expected the product I received to match what was advertised, both in terms of the construction and the pricing.

Hermosahair 回复2026-09-27

HI, we attach great importance to the feedback from every customer and are more than willing to help solve problems Sorry for the incovneneicne, at present, we are unable to locate your order based on the information provided in this review. Could you share your order number or contact us at [email protected] so that we can review your order and provide you with appropriate assistance? Thank you again for your feedback

Not the Quality Advertised

Not the Quality Advertised — Very Disappointed Hermosa Hair ⭐️ 1 Star - A shipment from order H155400. I am extremely disappointed with this purchase - 4C Curly Edges Hairline Glueless Curly Lace Front Human Hair Wig With Super Natural Hairline 220% Density. The company charges a premium price for what is advertised as human hair, but the hair I received was nowhere near the quality that was advertised. To me, the texture and overall quality felt much more like synthetic hair than the human hair I believed I was purchasing. The quality was so disappointing that I ultimately had to give the hair away because it simply did not meet my expectations or the quality represented in the advertising. The only reason I initially chose not to return the hair or post an honest review on my page was because I understand that they are a small business, and I genuinely did not want to negatively affect their business. However, I also believe customers deserve transparency, especially when paying a significant amount for a product advertised as human hair. I also understand that businesses work with content creators to promote their products, and there is nothing wrong with marketing. However, when the product being promoted does not match the quality a customer actually receives, that can be very disappointing and misleading from a customer’s perspective. I personally would not recommend this hair based on my experience. I paid for the quality that was advertised and unfortunately did not receive it. I wish I don’t get to see their promotional misleading ads ever again! All the 5 stars reviews about this company is fake and misleading! Do not shop from them! I will be sharing pictures on TikTok

Hermosahair 回复2026-09-24

HI, we attach great importance to the feedback from every customer and are more than willing to help solve problems Sorry for the incovneneicne, we have sent an email to you, we will help you solve the problem, please check the email later, thanks

Hermosahair makes the most beautiful wigs and they are second to none!

Hermosahair makes the most beautiful wigs for the most reasonable prices. I purchased a wig with brown edges during the summer and everywhere I wore it, I received lots of compliments. I directed most people who wanted to purchase it to Hermosahair.

Hermosahair 回复2026-09-24

Hi Thank you so much for your wonderful review! We are delighted to hear that our confirmation texts have been helpful in ensuring a seamless experience for you. 😊 We take pride in providing the best hair and are glad that you love all the wigs you've purchased from us. It's great to know that with good care, they can last 1-6 months longer. We'll continue to work hard to maintain our high standards and look forward to serving you again in the future. Best regards, Hermosa

Thank you I receive my kinky lacefront…

Thank you I receive my kinky lacefront this unit is really nice and super soft. I will wear this tomorrow thank you oh yes I’ll loving the drawstring too!!

Hermosahair 回复2026-09-24

Hi Thank you so much for your wonderful review! We are delighted to hear that our confirmation texts have been helpful in ensuring a seamless experience for you. 😊 We take pride in providing the best hair and are glad that you love all the wigs you've purchased from us. It's great to know that with good care, they can last 1-6 months longer. We'll continue to work hard to maintain our high standards and look forward to serving you again in the future. Best regards, Hermosa

Expectations met👍

Delivery was pretty quick. Got it within the week. Received a glueless wig. Didn’t have a bad smell . Quality was super nice , very soft and the color was beautiful

Hermosahair 回复2026-09-24

Hi Thank you so much for your wonderful review! We are delighted to hear that our confirmation texts have been helpful in ensuring a seamless experience for you. 😊 We take pride in providing the best hair and are glad that you love all the wigs you've purchased from us. It's great to know that with good care, they can last 1-6 months longer. We'll continue to work hard to maintain our high standards and look forward to serving you again in the future. Best regards, Hermosa

Quick Delivery, Great Hair.

Quick Delivery. Customer Service was excellent. The hair was soft full and no smell. The lace was amazing. It melted into my skin perfectly. Which is rare for me.

Hermosahair 回复2026-09-24

Hi Thank you so much for your wonderful review! We are delighted to hear that our confirmation texts have been helpful in ensuring a seamless experience for you. 😊 We take pride in providing the best hair and are glad that you love all the wigs you've purchased from us. It's great to know that with good care, they can last 1-6 months longer. We'll continue to work hard to maintain our high standards and look forward to serving you again in the future. Best regards, Hermosa

Quality is manifesting itself the free…

Quality is manifesting itself the free gift was over rewarding ,love the texture of the hair,this was unexpectedly amazing the free gift was lashes, makeup brushes, nails and a inspiration taught that I needed right that moment I would recommend you try this hair and it looks really real and fit properly, comes with extensions straps to costomize.

Hermosahair 回复2026-09-24

Hi there We're pleased to know that your experience with us was a good one! Thank you for choosing us and for taking a moment to recommend us to others. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!

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