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购物与时尚

HOBIBEAR.COM

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546 条评价

3.0546 条评价
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关于 HOBIBEAR.COM

数据更新
网站
hobibear.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
283 条评价
差评回复率
34%(82/244 条)
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商家自述

With 20 years of experience in shoemaking, Hobibear focuses on footwear design and development with a sustainable philosophy and a focus on foot health!

以上内容由商家自行提供,未经平台核实。

HOBIBEAR.COM靠谱吗?

HOBIBEAR.COM(hobibear.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 546 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:47% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 34% 的差评;评价主要围绕产品、质量、退款。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were unhappy with their experience overall. Customers frequently expressed frustration regarding the complicated return procedures, noting that getting a refund or contacting support for help turned into a massive headache. People also pointed out that orders often arrived in incorrect sizes or suffered from poor quality materials, leading to damaged items that felt uncomfortable to wear. Some people were satisfied with the affordable prices and found specific styles to feature a wonderfully comfortable and wide toe box. Other buyers also shared positive experiences, mentioning that their shoes arrived looking great and held up nicely through regular daily wear.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Don't believe them when they say free returns!

I checked that this was a UK company before I bought - they had a UK address on their website. They offered free returns, so I ordered two pairs of trainers because I wasn't sure which would fit me. They took two weeks to arrive - when I checked the tracking information, they were being shipped from China, which made me worry about the quality of what I had purchased as I have had a bad experience buying from China in the past (which is why I avoid buying from China). To be fair, the trainers that arrived are very comfortable, but now I want to return the pair that doesn't fit me, I find that I will have to pay to return them to Germany - an international shipping fee, which will cost me half of what I paid for the trainers. This is very misleading, but only what I have come to expect from Chinese companies, I'm afraid - they don't care about customer service. If I had known that the returns would not be free (as they promised), I would have only bought one pair.

Second and probably last pair

Difficult one to work out the correct score here. First pair were great despite my low expectations. Nice fit and very comfortable. So nice I decided to get a second pair in a different style. The second pair arrived very quickly and despite being marked the same size are much larger. I contacted customer service and their answer was nonsense. Apparently different styles of shoes have different sizes which is daft, a size is a size. I could understand if they were a little wider or similar but they're just way longer!

Very happy with my shoes

Very happy with my shoes. I was alarmed at the negative reviews but honestly I can't understand them. The shoes are great. Nice wide toe box as advertised. Sizing was great too. It too two weeks for the shoes to arrive - obviously from China - to the Uk. I could have done without that. And Indid worry that I had been scammed. But the shoes have arrived well packaged externally and supported internally with packaging so they didn't get damaged in transit. So far so good!

Refund Requested

I requested a return on shoes that were the wrong size. I was very specific in my initial e-mail that I wanted to return the shoes for a refund. I received a timely reply with an option to keep the shoes (and resell or give to someone as a gift), receive a 15% refund as well as a 20% discount on my next purchase. This is some shady business practice. This does not benefit the customer at all. There was no indication that I was ordering shoes being shipped from China. I had to reply that I want to return.

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