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HOBIBEAR.COM

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546 条评价

3.0546 条评价
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关于 HOBIBEAR.COM

数据更新
网站
hobibear.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
283 条评价
差评回复率
34%(82/244 条)
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商家自述

With 20 years of experience in shoemaking, Hobibear focuses on footwear design and development with a sustainable philosophy and a focus on foot health!

以上内容由商家自行提供,未经平台核实。

HOBIBEAR.COM靠谱吗?

HOBIBEAR.COM(hobibear.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 546 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:47% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 34% 的差评;评价主要围绕产品、质量、退款。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were unhappy with their experience overall. Customers frequently expressed frustration regarding the complicated return procedures, noting that getting a refund or contacting support for help turned into a massive headache. People also pointed out that orders often arrived in incorrect sizes or suffered from poor quality materials, leading to damaged items that felt uncomfortable to wear. Some people were satisfied with the affordable prices and found specific styles to feature a wonderfully comfortable and wide toe box. Other buyers also shared positive experiences, mentioning that their shoes arrived looking great and held up nicely through regular daily wear.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Great value, they look good and they're comfortable

I've been wearing mine all summer, a lot of the time. My podiatrist modified the insoles for a foot condition and it's worked really well. With sock liners they haven't been too hot and I think with warmer socks they'll be good for winter too. Nice soft soles, and they're wearing really well. Easy to clean.

Shoes very narrow trying to return not…

Shoes very narrow trying to return not getting anywhere please help

HOBIBEAR.COM 回复2022-08-31

Hello, we apologize for the delayed response on trustpilot. We offer a 90-day free return and exchange policy. If you encounter any problems, please contact [email protected] without hesitation. Thank you.

I only received 1 out of the 2 pairs of…

I only received 1 out of the 2 pairs of slippers I ordered. However, the pair I received was amazing but I paid for the 2nd that I didn’t get.

HOBIBEAR.COM 回复2022-08-31

Hello, we apologize for the delay in responding to your trustpilot inquiry. The warehouse would occasionally split the order into multiple packages. so they may not arrive together. If you encounter the problems, please contact [email protected]. and we will respond in a satisfactory manner. Thank you !

It took a long time to get

It took a long time to get. I still haven’t received one of the items and can’t find a way to contact support for help.

HOBIBEAR.COM 回复2022-08-31

Hello, we apologize for the delay in responding to your trustpilot inquiry. The warehouse split the order into multiple packages sometimes so that they did not arrive together. If you have any issues, please contact [email protected]. and we will provide a satisfactory response. Thank you very much!

Still waiting for Replacement Boots

I ordered 3 pairs of winter boots and one didn't fit. Through email, we decided it best to buy the replacement immediately and wait for the RMO and return the first pair. I sent the first pair back, but I have not yet received the replacement pair. I have emailed Customer Service twice but have not heard a thing. The winter season is ending and I am still waiting for these boots. They did eventually send us the boots, but they ended up being too small even in the larger size. Our child has very wide feet. The boots were excellent quality and beautiful, but avoid if your kids feet are wide.

HOBIBEAR.COM 回复2022-08-31

Hello, we apologize for the delay in responding to your trustpilot inquiry. Because of logistics strikes and atrocious weather earlier this year, delivery took longer than usual. Sorry for not being able to locate your order under your name, so we are unsure whether you have received a response and your replacement. If not yet. could you please contact [email protected] again,and we will provide you with a satisfactory response. Thank you !

No tracking information

No tracking information, though I got the product in a reasonable time. I ordered the same product in two different colors, but received two different products.

HOBIBEAR.COM 回复2022-08-31

Hello, we apologize for the delayed response on trustpilot. So sorry for shipping you the wrong item. you could contact our after-service team to send you the correct one immediately. Thank you!

Unfortunately did not fit properly although my correct shoe size

Unfortunately, although I got my correct shoe size, the slippers were too small and uncomfortable. I have to be very careful not to risk falling and these slippers do not give me the security that won't happen. I'm really disappointed but I need a larger size. I ended up having to give the slippers away so I cannot return them since I did not hear from the manufacturer so many months later.

HOBIBEAR.COM 回复2022-08-31

Hello, we apologize for the delayed response on trustpilot. And sorry the size does not fit you. We offer a 90-day free return and exchange policy. you could contact [email protected] to exchange. Thank you!

Not even sent out yet

I don't know why they have sent me two emails asking for a review when they haven't even sent my package out yet. I ordered on the 10th, which is a little late but they said 7-10 days so I was hopeful. I'm not mad it is not here by Christmas. I totally understand with the season and current state the world is in. I'm not even that mad that it hadn't even been sent out yet, but you asked for a review twice and I haven't even seen the product yet. So my only experience is that I ordered a package and it's been 16 days and has not been processed yet. I was at least hoping I got them by new year so my dad could use his new waterproof slippers when we go up to the mountains. I definitely don't see that happening.

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