Hockerty

Hi Jorge, We are truly sorry to read about your experience and that the shirt did not meet your expectations, especially for such an important occasion as your wedding. We sincerely regret the inconvenience caused by the issues you mentioned regarding the fabric, finishing details, and additional costs. At Hockerty, we create 100% made-to-measure garments and follow strict quality control processes, so feedback like yours is very important for us to review and improve. We would appreciate the opportunity to look into your case in more detail and find the best possible solution. We have contacted you privately to assist you further. Thank you for sharing your feedback. The Hockerty Team

Thank you very much for your kind words, David! We truly appreciate your trust, especially knowing your experience with different custom tailors. It means a lot to us that you consider Hockerty a reliable and professional choice. We are also glad that we could support you with your jacket and provide a convenient solution through our Perfect Fit Guarantee. Thank you for your continued confidence in us, and we look forward to creating more garments for you in the future! The Hockerty Team

Hi Matthew, we’re truly sorry to hear about your disappointing experience and we completely understand your frustration regarding the unexpected customs charges. We appreciate you taking the time to share your feedback with us, as it helps us identify areas where we can improve the customer experience. We’ll be reaching out to you privately to review your case in detail and find the best possible solution for you. Thank you for giving us the opportunity to look into this. The Hockerty Team

Hi Matthew, We are truly sorry to hear that your suit did not fit as expected and that your experience with Hockerty was disappointing. We understand how frustrating it must be to receive a made-to-measure garment that does not meet your expectations, especially after providing detailed measurements. We would like the opportunity to review your case and find a suitable solution. We have contacted you privately so we can assist you further and work towards resolving this. Thank you for sharing your feedback with us. The Hockerty team

Hello Rob, We're truly sorry to hear that your most recent experience didn't live up to the standard you had come to expect from us. It's especially disappointing to know this after you've trusted us with multiple suit orders, and we completely understand your frustration after noticing differences in both the fit and the quality of the buttons. Your feedback is very important to us, and we'd like the opportunity to review your case in detail. We've reached out to you privately so we can better understand what happened and work with you to find the best possible solution. Thank you for taking the time to share your experience and for your continued trust in Hockerty. The Hockerty Team

Hi John, Thank you so much for your fantastic feedback! “Outstanding” is a word we truly appreciate. We’re delighted to know you had such a great experience with Hockerty. Creating made-to-measure garments that reflect each customer’s unique style is what drives us, and we’re happy to have you as part of our community of more than 350,000 happy customers. Enjoy your tailored piece! The Hockerty team

Hello Patrik, Thank you for your review! We're delighted to hear that everything was very good. We truly appreciate your support and hope to have the pleasure of creating another custom garment for you soon. The Hockerty Team

Hello Ray, Thank you for your kind review! We're delighted to hear that you found your made-to-measure wedding outfit to be both great value and tailored to your expectations. Being part of such an important occasion is a privilege, and we're grateful that you chose us for it. We hope you had a fantastic wedding day, and we'd love to create another custom garment for you in the future! The Hockerty Team

Hello Alessandro, Thank you so much for sharing your experience! We completely understand your initial skepticism—ordering custom clothing online for the first time is a big step. We're thrilled that our measuring system gave you the confidence to try us and even happier to know that your formal outfit fit perfectly and that you loved the fabric and craftsmanship. We hope your concert was a wonderful success, and we look forward to creating your next custom garment! The Hockerty Team

Hello Nizar, Thank you for your review! We're delighted to hear that everything went exactly as you ordered. We truly appreciate your trust and hope to create many more custom garments for you in the future! The Hockerty Team

Hello, Thank you for sharing your feedback with us. We are truly sorry to hear that the jacket did not fit as expected, especially for such an important occasion as a wedding. We completely understand how disappointing and stressful this situation must be. At Hockerty, we are committed to delivering made-to-measure garments with the perfect fit, and we take cases like yours very seriously. We would like to review your order and measurements in detail to understand what happened and find the best possible solution for you. We will contact you privately to assist you further and work towards resolving this issue. Thank you for giving us the opportunity to help. The Hockerty team

Hi Stephanie, Thank you so much for taking the time to share your experience with us. We’re absolutely delighted to hear that the fit of your husband’s suit is great, especially considering his scoliosis. Our made-to-measure approach is designed to create garments that adapt to each person’s unique shape, and we’re so happy to know he feels comfortable and looks wonderful in it. We’re sorry to hear about the issue with the vest and trousers not matching the jacket as you expected. We understand how important it is for a complete look to come together perfectly, and we appreciate you bringing this to our attention. Our customer care team would be happy to review the order details with you and help find the best possible solution. Please feel free to contact us with your order information so we can look into what happened and assist you further. Thank you again for trusting Hockerty, and we hope your husband enjoys wearing his custom suit! The Hockerty team

Hi Sam, Thank you for sharing your feedback! We’re happy to hear that your suit worked well and that you’re satisfied with your Hockerty experience. Every garment is made to measure and crafted to reflect your personal style, so it’s great to know your suit is delivering the fit and look you were hoping for. Thank you for being part of the Hockerty community, and we hope you enjoy wearing your suit for many occasions to come! The Hockerty team

Hi Richard, Thank you so much for sharing your experience with us! We’re delighted to hear that you found our selection great and that the measuring and sizing process was easy to follow. It’s wonderful to welcome you back for your second Hockerty purchase, and we’re especially happy to know everything went smoothly again. Our goal is to make made-to-measure clothing simple and enjoyable, so you can create garments that truly reflect your style and fit perfectly. Thank you for being part of our community, Richard. We look forward to crafting more pieces for you in the future! The Hockerty team