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家居与园艺

Homelights

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266 条评价

4.2266 条评价
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关于 Homelights

数据更新
网站
homelights.nl
分类
家居与园艺
所在地
中国
状态
待认证
近 12 个月
105 条评价
差评回复率
36%(19/53 条)
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Homelights靠谱吗?

Homelights(homelights.nl)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 266 条用户评价,属于家居与园艺分类,口碑良好。80% 的评价为 4 星及以上,19% 为 1 星;商家回复了 36% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the support team for being extremely responsive, helpful, and genuinely attentive to any questions or concerns during the purchasing journey. Many consumers also mention that the items look wonderful, match online descriptions very well, and arrive safely at their destinations. However, some customers also noted recurring issues regarding unexpected delivery delays, very long waiting times, and occasionally receiving packages with missing parts. A few other people also felt that the overall material quality did not match their expectations and experienced frustrating difficulties when attempting product returns.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Dont buy of this website

Dont buy of this website. Poor china quality that has nothing to do with the original products. You can buy directly of chinese Departments for less than 1/10 of the price. Also this website is missleading, by using the real companies names to promote their products. Dont do it!

I do not recommend this shop

Very bad experience with this shop the quality of the product is unacceptable. It came from China and is not worthy one tenth of the price. I am trying to return it but no address for return is being provided in reply to my emails. I do not recommend this shop.

Soon after I submitted my order I…

Soon after I submitted my order I changed my mind and wanted to order a different (smaller) product. The company made this change; did send me the right product and promised to reimburse the excess what they also did. Overall, a positive experience notwithstanding the fact that we had to wait quite a few weeks. The product arrived in a perfect state. Many thanks.

Don't buy from this website

Don't buy from this website. At first I trusted them because the company replies to email inquiries quite fast. But what was delivered, after a very long wait, does not match what they've sold me. They admit to this but still won't make a refund. Basically this is a scam.

Homelights 回复2022-01-05

Dears, The lamp received by the customer is exactly the same as the one purchased on the website, No quality problems except that the model of the bulb is different. What we sent is the model of G9 instead of the E27 on the website. We have told the customer to buy the correct bulb , and the customer uses this reason to get a full refund, not to return our lights, and threaten us to give a bad review if we do not refund, we did not agree to this unreasonable request of the customer. We support refunds without reason, we do not accept any threats from customers, we just want to do fair business. All the evidence is in the email,thanks.

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