Cheryl, we love hearing this! It's wonderful to know everything came together so quickly and made for such a positive experience. Thank you for sharing your review, and we look forward to helping you again whenever you need us.
Michelle, we understand your concerns and appreciate you taking the time to share your experience. The service fee is charged by the service provider for diagnosing the reported issue, and like most service calls, the cost of diagnosing a problem is separate from the cost of any repairs that may be needed. Based on the information provided in your review, we're unable to locate your account or review the claim details.
Please contact our Customer Service team at 1-800-332-4177 with your contract information so we can take a closer look at your claim, answer your questions, and help provide a better understanding of your coverage.
Kenny, thank you for letting us know about this. We apologize that you didn't receive a follow-up confirming the change to your contract. We can confirm the update has been completed. If you'd like to go over your coverage or have any questions, please give our Customer Service team a call at 1-800-332-4177. We'd be glad to review it with you.
M
MIKE · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·
★★★★★
技术知识非常渊博而且……
技术人员知识渊博,可以快速解决问题
HomeSafe 回复2026-07-15
Mike, we love hearing when a service visit goes so well! It's great to know the issue was resolved quickly and left you with such a positive experience. Thank you for sharing your review.
Patricia, knowing your HomeSafe coverage gives you peace of mind is exactly what we hope for! Thank you for trusting us to help protect your home. We look forward to being there whenever you need us.
William, we apologize for the confusion and appreciate you bringing your concerns to our attention. We can confirm that your claim has been escalated for further review. If you have any questions or would like an update on the review, please contact our Customer Service team at 1-800-332-4177. We'll be glad to discuss your claim and answer any questions you may have.
D
DR TRAVIS L DEWS JR · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
技术人员很专业
技术人员专业、友善且聪明。知识渊博,脚踏实地。
HomeSafe 回复2026-07-13
It's great to hear the technician provided such a positive experience. We're glad everything came together to make the service visit a successful one. If you ever need anything else, don't hesitate to reach out.
c
custometomr · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
你完成了工作!
你完成了任务!!!!没有废话!
HomeSafe 回复2026-07-14
We love hearing this! There's nothing better than knowing everything came together just the way it should. Thank you for sharing your experience, and we hope to be there for you again whenever you need us.
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·
★★★★★
专业人员
HomeSafe 回复2026-07-14
It's always great to hear when our team leaves a positive impression. Thank you for your kind words, and we appreciate you taking the time to share your experience!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
服务很好,技师也很热情…
服务很好,Bench Mark Plumbing 的技术人员也很好很专业
HomeSafe 回复2026-07-14
We appreciate your review and are thrilled to hear you’re satisfied with the service you received! Please don’t hesitate to reach out if you need any further assistance.
Dennis, it's wonderful to know everything came together in the end. We appreciate you sticking with us through the process, and we're glad Voros Plumbing was able to provide the experience you were hoping for. Thank you for taking the time to share your experience.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·
★★★★★
客户服务非常好,而且…
客户服务非常好并且很快就帮助了我。
HomeSafe 回复2026-07-13
It's great to know our team was able to help and make the process a quick one. We appreciate you taking a moment to share your experience. If you ever need anything else, don't hesitate to give us a call.
We apologize for the frustration and understand how discouraging this experience was. The leak test was requested because the source of the leak needed to be identified and verified before we could determine whether the repair was eligible for coverage under the terms of the contract. While we know waiting for additional information can be frustrating, these steps help ensure claims are reviewed accurately and fairly. If you'd like to discuss your claim or your experience in more detail, please contact our Customer Service team at 1-800-332-4177. We'd welcome the opportunity to speak with you.
D
DALE · 写过 8 条评价 · 已认证 · 体验于 2026-07-08 ·
★★★★★
优秀的全屋保修
HomeSafe 回复2026-07-13
Dale, thank you for leaving a review! Your support means a lot to us. Please feel free to reach out and let us know how we can assist you in the future.
We're so glad our team made your experience a pleasant one. If there's ever anything else you need, please don't hesitate to reach out.
S
SUPINSKI JR · 写过 2 条评价 · 已认证 · 体验于 2026-06-28 ·
★★★★★
感谢您帮助我们解决问题
HomeSafe 回复2026-07-13
It was our pleasure to help. We're glad we could assist with your concern and appreciate you taking the time to share your experience. If you ever need anything else, we're always happy to help.
Ricky, we understand your concerns and appreciate you taking the time to share your experience. We recognize your disappointment with the claim outcome and the communication throughout the process. If you'd like to discuss your coverage or have your claim reviewed in more detail, please contact our Customer Service team at 1-800-332-4177. We'd be happy to review your concerns and answer any questions you may have.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
我目前对…非常满意
我目前对 Home Safe 安排技术人员修理我的冰箱的方式非常满意
哈西姆·阿里
HomeSafe 回复2026-07-10
It's wonderful to know everything has gone smoothly with your service request so far. We're glad we could help connect you with a technician to get your refrigerator taken care of. We look forward to continuing to provide you with a positive experience.
It's wonderful to know your claim was handled smoothly and that everything came together despite the unexpected challenges during the installation. We're glad the issue was seen through to completion. If you ever need anything else, we're just a phone call away.
Jeffrey, we're glad our team was able to help get everything straightened out quickly. It's always our goal to make situations like these as easy as possible. Thank you for your kind words, and we look forward to assisting you again in the future.