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HospitalGiftShop.com

200 条评价

3.3200 条评价
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关于 HospitalGiftShop.com

数据更新
网站
hospitalgiftshop.com
分类
活动与娱乐
所在地
United States · Rancho Santa Fe
状态
待认证
近 12 个月
200 条评价
差评回复率
96%(81/84 条)
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HospitalGiftShop.com靠谱吗?

HospitalGiftShop.com(hospitalgiftshop.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 200 条用户评价,属于活动与娱乐分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 32% 打了 1 星;商家回复了 96% 的差评。数据最后更新于 2026-08-11。

用户怎么说

J
Judith Barr · 写过 4 条评价 · 已认证 · 体验于 2026-04-14 ·

很棒的经历

HospitalGiftShop.com 回复2026-04-21

Thank you for your feedback! We’re so glad you had a great experience. We truly appreciate you choosing us and hope to assist you again soon.

T
Teresa Huard · 写过 1 条评价 · 已认证 · 体验于 2025-11-21 ·

订购和查找都很容易……

订购和找到我需要的东西很容易。我姐姐很喜欢她的花和“感觉好一点”气球。

HospitalGiftShop.com 回复2026-04-16

Thank you for your kind feedback! We’re so glad to hear the ordering process was easy and that your sister loved her flowers and “Feel Better Soon” balloon. We truly appreciate you choosing us and hope to assist you again in the future.

c
customer · 写过 2 条评价 · 已认证 · 体验于 2025-08-20 ·

这种安排太丑陋了,不……

这个安排太丑了,不值 80 美元。

HospitalGiftShop.com 回复2026-04-16

Please accept our apologies for any disappointment on your bouquet. With the email address that you used for this review we are unable to find your order. To rectify the situation, we would like to investigate this matter further. Please provide us with your order details, or contact our customer support team at 1-567-267-7600. We can also be reached via the HospitalGiftShop.com contact form. We'll do our best to resolve this issue promptly.

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Ann Aljets · 写过 1 条评价 · 已认证 · 体验于 2026-04-09 ·

我的 98.00 安排从来都不是……

我的 98:00 安排从未交付给我在医院的姐姐。 应该是上周三收到的。 今天才知道她从来没有得到过。 我明天将联系花店以获得立即全额退款。 非常令人失望。

HospitalGiftShop.com 回复2026-04-14

We’re very sorry to hear about this experience and understand how disappointing it must be to learn your sister did not receive the arrangement. We did receive a delivery confirmation for this order and were not made aware of any issue until your review. That said, we take this matter very seriously and would appreciate the opportunity to look into this right away and and we will follow up.

P
Peanut Bevill · 写过 1 条评价 · 已认证 · 体验于 2026-04-10 ·

照亮她的一天……

这些花是我孙女住院期间送给她的。我对这个安排非常满意,她也很喜欢。太感谢了。

HospitalGiftShop.com 回复2026-04-16

Thank you so much for your kind words. We’re so glad to hear that you were pleased with the arrangement and that it brought a smile to your granddaughter during her hospital stay. It means a lot to us to be part of such special moments. We truly appreciate you choosing us.

J
Jennifer Boggs · 写过 5 条评价 · 已认证 · 体验于 2026-04-09 ·

很棒的经历

很棒的经历。我在送货方面遇到了问题,但医院礼品店将鲜花送到了家庭住址。收件人非常喜欢这些花!强烈推荐!!

HospitalGiftShop.com 回复2026-04-14

Thank you so much for your kind words! We’re glad we could help get everything delivered to the home address and that the recipient loved the flowers. We truly appreciate your recommendation and your support!

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A. M. Griesemer · 写过 4 条评价 · 已认证 · 体验于 2026-04-07 ·

丰富的经验和工作人员完全理解我对气球上正确信息的担忧。

想寄东西给我在医院(森林湖)的弟弟。 他不能有鲜花或植物或水果等。所以我订了3个气球。 订购后,我阅读了替代政策,并立即直接致电医院礼品店。 我解释说,把写着“早日康复”或“希望你感觉好点”的气球放在下面是非常不合适的。 工作人员明白了。 我的在线选择在他们的位置不可用,她答应给我换一个合适的。 她照做了,甚至将 2 个彩色气球与写着“Your Great”的气球相匹配。 我哥哥两次打电话给我,表达他对他们的感激之情。

HospitalGiftShop.com 回复2026-04-14

Thank you so much for your continued support—it truly means a lot to us as a repeat customer. We’re so glad our team was able to accommodate your request and ensure an appropriate substitution. It’s wonderful to hear how much your brother appreciated the balloons. We’re grateful you trusted us with something so meaningful.

B
Beverly Mention Minor · 写过 1 条评价 · 已认证 · 体验于 2026-04-08 ·

美丽的花卉和气球布置

送货服务以及插花和气球的质量非常出色!

HospitalGiftShop.com 回复2026-04-14

Thank you for your wonderful feedback! We’re so glad to hear that the delivery service and the quality of the floral arrangement and balloons exceeded your expectations. We truly appreciate your support!

c
crissy k · 写过 1 条评价 · 已认证 · 体验于 2026-04-07 ·

很棒的交货

送货很棒,花很完美,一定会再次使用,谢谢

HospitalGiftShop.com 回复2026-04-14

Thank you so much for your kind words! We’re thrilled to hear everything arrived perfectly and that you had a great experience. We truly appreciate your support and look forward to serving you again!

r
robbie cotton · 写过 2 条评价 · 已认证 · 体验于 2026-04-06 ·

花来得很快,他们……

花来得很快,而且新鲜又美丽。

HospitalGiftShop.com 回复2026-04-14

Thank you for your kind feedback! We’re so glad to hear the flowers arrived quickly and that you found them fresh and beautiful. We truly appreciate your support!

k
kj · 写过 1 条评价 · 已认证 · 体验于 2026-04-06 ·

送来的花看起来不像……

送来的鲜花与网站上宣传的鲜花不一样。 误导。不同的颜色和一半的尺寸。对产品的质量非常失望。

HospitalGiftShop.com 回复2026-04-14

We sincerely apologize that the arrangement you received did not meet your expectations. We understand how disappointing it is when the product differs in appearance, size, or color from what was shown online. While we do note in our substitution policy that certain changes may be necessary due to availability, this should never result in a noticeably lesser arrangement. We have reached out to you regarding this and look forward to working with you on this.

Y
Yvonne · 写过 3 条评价 · 已认证 · 体验于 2026-04-06 ·

订单之前未交付...

患者出院前订单尚未送达。

HospitalGiftShop.com 回复2026-04-14

We’re truly sorry the order was not delivered before the patient was discharged—we understand how disappointing that can be. We did offer to re-route the delivery to help ensure it still reached the recipient, but we completely understand that this option wasn’t the right fit. A full refund has been issued. We appreciate you bringing this to our attention and are here if there’s anything further we can do.

E
Elizabeth Higgins · 写过 3 条评价 · 已认证 · 体验于 2026-04-04 ·

如果我能给零星我会

如果我能给零星我会的。该网站声称当天送达。我是4月1日下午1点30分左右订的花。我收到一条短信,说鲜花已于 4 月 4 日晚上 6:30 送达。我父亲已经出院了,从未收到过鲜花。 90 美元无服务。我的建议是,不要使用这项服务。

HospitalGiftShop.com 回复2026-04-09

We’re very sorry for the confusion and frustration this caused. We understand how important timing is, especially in situations like this. Our records show the order was delivered on April 2, the requested delivery date. However, we sincerely apologize that the delivery confirmation you received reflected an incorrect date, which understandably led to concern—especially as your father had already been discharged. Once again, we would like to thank you for your feedback and invite you to contact us if you have any further questions - 567-267-7600 or https://hospitalgiftshop.com/help.aspx.

R
Ricardo Vidal · 写过 5 条评价 · 体验于 2026-04-08 ·

肯尼迪医疗中心的超级女人布里奇特

我们住在亚利桑那州,我们最小的女儿周一在佛罗里达州肯尼迪医疗中心住院。在过去的三天里,我一直在这个地点从布里奇特那里订购不同的商品。她很友善、乐于助人、关心他人。她在每次分娩时都为提升我们女儿的精神做出了贡献,我们永远感激她以及她惊人的同情心和善良。她需要得到认可,并希望她的所有努力得到赞赏,我知道我们确实如此。谢谢布丽吉特

HospitalGiftShop.com 回复2026-04-09

Thank you so much for sharing this heartfelt message. We’re truly sorry to hear about your daughter’s hospitalization, and we’re so glad Bridget was able to bring some comfort during such a difficult time. Her kindness, compassion, and dedication mean a great deal to us, and we will be sure she receives the recognition she deserves. Messages like yours truly highlight the impact our team strives to make. Thank you again for your kind words.

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Brian P Leeb · 写过 2 条评价 · 已认证 · 体验于 2026-04-03 ·

花朵

与描述的一样-鲜花准时送达

HospitalGiftShop.com 回复2026-04-09

Thank you for your kind feedback! We’re so glad to hear everything arrived just as described and on time. We truly appreciate you choosing us and hope to assist you again soon.

J
Julie · 写过 1 条评价 · 已认证 · 体验于 2026-04-01 ·

完美交易!

HospitalGiftShop.com 回复2026-04-07

Thank you so much for your continued support! We’re honored to have you as a repeat customer and are thrilled to hear everything was perfect. We truly appreciate you!

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Ariadna Delgado · 写过 2 条评价 · 已认证 · 体验于 2026-04-01 ·

做得很好,度过了一段美好的时光。

HospitalGiftShop.com 回复2026-04-07

Thank you for your kind feedback! We’re so glad to hear everything was delivered promptly and met your expectations. We truly appreciate your support!

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Kaylee Diessner · 写过 1 条评价 · 已认证 · 体验于 2026-03-30 ·

你们把我的第一份订单送到了……

你们把我的第一份订单交给了错误的病人。然后当天你甚至没有把它交给我的家人。然后你第二天就送来了,但没有附上卡片。糟糕的经历

HospitalGiftShop.com 回复2026-04-07

We are sorry to hear about your experience. It’s completely understandable to feel frustrated after everything that happened. We strive to provide excellent service, and it’s clear we missed the mark this time. We do hope that your recipient enjoyed what they received. Your feedback is important to us, and we’ll do everything we can to improve. Thank you for your patience, and please reach out if you need further assistance.

M
MICHELLE Krumholz · 写过 1 条评价 · 已认证 · 体验于 2026-03-22 ·

订单未交付

我的学生因紧急手术入院。我在周五下午 4 点左右订购了礼物。礼品店的人打电话告诉我,我在网上订购的东西会在晚上7点前送到房间。我解释说我很欣赏这一点,因为我与父母沟通时存在语言障碍。大约一周后,我收到一封电子邮件,说礼物已送达。我不知道是谁收到了礼物,但不是我的学生。这非常令人失望。

HospitalGiftShop.com 回复2026-04-07

We genuinely apologize for the confusion and disappointment regarding your order, especially under these circumstances. While the gift shop has confirmed delivery, we completely understand your concern that it may not reach your student. We are actively following up with the gift shop to clarify the situation and ensure a resolution. Thank you for highlighting this issue—we greatly appreciate your patience as we work to resolve it promptly.

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Kelly Wolf · 写过 1 条评价 · 已认证 · 体验于 2026-03-28 ·

礼物没有送到病人手中

尽管一周前订购了礼物,但该礼物并未送到患者手中。她已经出院了,但仍然没有得到它。

HospitalGiftShop.com 回复2026-04-02

We sincerely apologize for the inconvenience caused by the gift not reaching the patient as intended. We understand how disappointing this is, especially after placing your order well in advance. A full refund has been processed. We truly value your support and hope to have the opportunity to serve you again in the future.