验证需要自拍照、身份证件照片、支付卡照片和手写便条。
反馈电子邮件有两个链接:指向 trustpilot 的正面链接和指向其网站的负面链接。
在我看来,这太糟糕了,我永远不会再购买,我不明白其他人怎么能这么做。
HRKGame 回复2026-06-05Hello,
Thank you for sharing your feedback. We understand that security verification processes can feel inconvenient, and we sincerely apologize for the frustration this has caused you.
As a digital marketplace, we are required to implement strict verification measures in certain cases to prevent fraudulent transactions and protect the financial security of both our customers and our platform. This is a standard practice across many digital stores to ensure that payment methods are being used by their rightful owners.
Regarding our feedback system, we value all reviews, both positive and negative, as they help us improve. We appreciate your perspective on this, and we will take your comments into consideration to make our processes more user-friendly.
Warm regards,
Mahshid