dont know why all poor here
Anyway my experience is super good there.
关于 Huawei Technologies
数据更新- 网站
- huawei.co.uk
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 11 条评价
- 差评回复率
- 0%（0/187 条）
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商家自述
Huawei Technologies Co., Ltd.
Huawei Technologies靠谱吗？
Huawei Technologies（huawei.co.uk）在 OK.one 的综合评分为 1.6 分（满分 5 分），基于本站收录的 219 条用户评价，属于电子与科技分类，口碑较差。81% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 11 条。数据最后更新于 2026-10-25。
用户怎么说
Disrespectful to customers
My phone developed a fault. I contacted Huawei support about the issue 3 days before the warranty period ended. The service engineer arranged for the phone to be collected and delivered to their service centre. The phone was returned to me with no repair. On calling the support line again, I was told that because the phone arrived at the service centre after the warranty expired then it was not covered. Why did the service agent arrange collection on a service that could not possibly get the phone to them in time? Why does this even matter? The fault was reported and logged with Huawei before the warranty expired. I have complained by phone and email and have been fobbed off both times. I still plan to take this further, but everyone should be aware of this appalling and disrespectful service. Huawei has no intention to do their due diligence and support their customers.
The phone is rubbish it very basic…
The phone is rubbish it very basic can't down load pdf it's not worth 139.The Honer phone is rubbish.
They have the worst returns policy
They have the worst returns policy. It's a 14-day policy. I ordered a watch for my partner as a gift and unfortunately ordered the wrong one. Asked to return and exchange for the higher priced one, they couldn't do it because it's been 15 days since it has been delivered. In this day and age, 14-days is a very short number of days and especially since the box hasn't even been opened. It's still sealed with their tape. DO NOT BUY FROM THEM. Daylight robbery is very easily visible and Huawei is one of them.
Refused warranty claim with no evidence
My phone stopped working within the warranty period but Huawei rejected the claim saying the phone had water damage. The only evidence supplied to support this was a blurred photo of the inside of a phone displaying a serial number different from my phone’s. They have done everything possible to avoid dealing with my complaint, refusing to give me a copy of the complaints process, repeatedly saying they will issue a letter of deadlock but then not, and finally just ignoring my written complaint. Awful. Will never buy from them again.
Ordered a Huawei 8in tablet and
Ordered a Huawei 8in tablet and received within 24 hours of ordering. 4 emails confirming each stage. Very impressed with product and service. Highly recommend. Bill.
HUAWEI store online had some good…
HUAWEI store online had some good offers and the product itself is ok however their customer service and dealing with a return is beyond shocking, 4 times I have called to arrange a collection from useless DHL and I’m still waiting, you just get fobbed off, if you can’t sort yourself out then leave the UK, simple really
I bought a Huawei Honor 10 Lite in…
I bought a Huawei Honor 10 Lite in August this year. It stopped working today. I bought it at Argos who weren't interested in my problem until I'd spoken with Huawei. Ever tried contacting Huawei? Don't bother. Their website troubleshooter doesn't recognise a phone that won't switch on. There seems to be more than one reason why the Government won't use Huawei. Steer clear. Samsung make great phones and so do many other manufacturers.
Do not buy Huawei watch Gt2
Do not buy Huawei watch Gt2. I have had watch from Feb 2020 charger has set itself on fire. It's pass it's 6 months warranty for charger and 3 month cable warranty what rubbish warranty. Have highlighted this to Huawei it could of burnt part of the house down and this needs to be checked. All they want to do is sell me a new charger and cable. It's a joke 🤣. Really. Back to Samsung it is.
So Far so good
I still have the p20 lite and i also have the P30 Pro, so far very good phones and very impressed with performance, picture quality and stuff they have. Only if Huawei did a pay in installments service like apple and samsung do, maybe they might get a better rating.
Terrible terrible
Terrible terrible Their warranty mean nothing.
Do not trust huawei and there…
Do not trust huawei and there promotions. I have been trying for two weeks to get a copy of my invoice to claim the promotion and they just send you in circles through different departments and eventually you get back to the begining again. All they say is it's been requested and it's not the customer services department. You use the complain to the CEO and get a reply back saying call customer services. It looks like they will send the invoices after the claim dates are finished. Absolutely useless company.avoid at all costs
Battery life champ
Battery life champ! Google or no google, I’m sticking with Huawei....no Google means BIG BROTHER is not spying on you! Need google maps? Use Waze Need Uber? Use a real cab service! You don’t need huge amounts of technical knowledge to install APK’s or you can use Huawei’s own App Store or many third party ones. P series Huawei phones are the best in the industry for cameras
Warranty is Worthless
I had a 5 month P30 where the phone started making noises and the screen went blank - the phone was working undernerath. There was no damage to the phone - the repair company have sent back pictures with an impact on the screen that wasnt there when I sent it - and now they want £149 to repair it - Huawei just absolved themselves of all liability - do not buy Huawei !!!!!
Got my Huawei phone with my new 3…
Got my Huawei phone with my new 3 contract in Nov 2019. In Sept 2020 I appeared to be having problems with it..when talking to people on the phone, they were saying they couldn't hear me. long story short, it got sent off to the Huawei repair centre. Two weeks later they asked for £54 to repair the battery case. I paid. Then money got refunded to me. Then phone came back with one piece of paper: unable to fix. Despite numerous calls to Huawei who promise to ring back and then don't, the upshot today is that the phone's warranty is 'void' despite being less than a year old and there is nothing they will do. I'm on a two yr contract with 3 and the cheapest way I'm gonna get another phone with them (without resorting to buying a used phone via ebay or similar) is gonna cost me £360. Never again will I buy another of these bloody huawei phones. Rubbish service. I work in marketing and all I can say is that they're keen to get your money up front and then don't give a toss about decent customer service. Buyer beware.
No repair at all
I have sent the tablet to repair twice and each time they sent it back not fixed. They said third time should be with luck. Do not buy Huawei devices if you rely on guarantee!
Huawei P40 Review.
Huawei P40 Review. Everyone knows by now, that the Huawei P40 is the first of the new range of phones not to have Google services. We are all told that there are workarounds to this problem, such as using online Google maps instead of the app, same goes for several things including eBay. I decided that, having already had two of their previous phones and a smartwatch from them, that I was going to take this leap of faith and stay with the company, which of course meant upgrading to the Googleless P40 pro. The Phone clone app does quite a good job of moving apps from your old phone, (in my case a Huawei P20), but not all will run. There are several other app stores available as well as the Huawei one, one of which, Aptoide, has most of the apps you can find on Google play Store, but if it is one from the list of google only apps, they simply don’t run. These apps, such as Google pay, just refuse to run at all, (Huawei wallet does not replace this app so it is back to getting the debit card out again for contactless payments). Other apps just run strangely, Waze is an example of this, it loads and it has everything you need but a map! Just a blank screen with all the options but no actual map. However, I have to say that I was not disappointed with the phone, I had already anticipated the google problems and so was not surprised when some of my favourite apps simply refused to work. But what really shocked me, was when my smartwatch, (my HUAWEI smartwatch), refused to connect, stating that it needed an unobtainable Google app called Wear OS! What made the whole experience worse, is the lack of support from Huawei on the subject. When I contacted them, they offered me all the obvious things, ‘try Huawei Health’, ‘reset the phone’, ‘reset the watch’ etc. (none of which worked). I was then told that they would check with their technical team and get back to me, weeks went by and I have not heard anything since? Surely they were not going to leave me hanging with my Huawei Watch II which cannot connect to my Huawei phone? So I contacted them again, I received the exact same email asking if I had tried connecting to the Huawei health app, (clearly an auto response to this problem), I replied that I had, and was again left hanging. I then contacted their CEO, I received a reply within several minutes! It was the, ‘have I tried to connect through the Huawei Health app’ circular again! Nothing since. So, my £250+ smartwatch has been rendered useless. I reiterate that this is a Huawei smartwatch that does not connect to a Huawei phone. In fact, a £250 Huawei smartwatch that cannot connect to my £800 Huawei phone. There are numerous videos on YouTube stating that there are ways to 'sideload' google onto these phones, in my experience, not of them have worked. I was a very loyal Huawei user, I have had an Honor 8, a P20 and now a P40 Pro, (as well as my watch). My wife has had an Honor 9 and now has a P30 Pro, my daughter also has a P30 pro, (on my recommendation), but, effectively, for all this loyalty, I have now been left with a £250 paperweight! I sent this review to Huawei asking for their comments and to see if I can give it a happy ending but, alas no such luck!
Do not trust them.
I purchased a Matepad 10.4 from Huawei official website because I wanted to try how life is without Google Play and because is the only device available with SD card. Five days later I was browsing the same website to discover that the same tablet was cheaper by £30 and this time had the compatible Pen as gift. The same Pen that was £50 five days earlier when placed my order. If that is not enough the following day they had the Watch GTe bundle for only £10 extra. I will never trust this company as they are change the prices all the time. Never.
Good phone
Bought a Huawei Y7 2019 for £130 from Argos about a week ago. Very good phone, got a nice case from Amazon on it as well. Big screen, scratches easily though apart from that it's great.
Very happy with both Huawei devices
I currently have the Mediapad M5 and the P Smart 2019 phone and love them both. Smooth running, quick, plenty of updates. The only reason I am looking for a new phone at the moment is this one isn't 5g.
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