iRESTORE

Hi Mac, Thanks for the feedback, and looking forward to hearing positive results in the coming weeks!

Thanks for the positive feedback and wishing you all the best!

Hi Nancy, We sincerely apologize for the lack of follow-up and understand how frustrating this has been, especially after waiting more than two months. Please reach out to our Customer Service team via email. This will help us locate your case, investigate what happened, and work toward resolving your extended warranty concern as quickly as possible.

Thanks for the early review, and wishing you all the best!

Hi Mel, Thank you for sharing your experience, and we're truly sorry to hear about the issue with your iRESTORE Pro device. We understand how frustrating it is for the device to stop working after you've taken good care of it. While the iRestore Professional is covered by a 2-year limited warranty, your device is unfortunately outside that coverage period. Since we don't offer repairs, we offered a refurbished replacement at a reduced price. Our recertified devices are carefully inspected, tested, and restored to pristine working condition, and each one includes a 1-year warranty for added peace of mind. We understand your disappointment and appreciate your honest feedback. Thank you for giving iRESTORE a try, and we're sorry we couldn't provide the experience you expected.

Hi Claudia, Thanks for sharing your early experience in using our device, and looking forward to hearing about positive results in the coming weeks. Thanks, and wishing you all the best!

Hi Linda, Thank you for sharing your feedback, and we're truly sorry to hear about your experience. We've already reached out to you directly because we'd like the opportunity to make things right. Our team is committed to finding a resolution that addresses your concerns and provides a positive outcome. Please check your email for our message, and we look forward to working with you to resolve this as quickly as possible.

Hi Andres, Thanks for the kind words. We're very excited to hear about positive results in the coming weeks! Thanks and wishing you all the best!

Hi Pam, We're delighted to know your order was processed smoothly. Wishing you all the best!

Hi Pike, Thanks for the positive feedback, and we wish you all the best!

Hi Tabetha, Thank you so much for sharing your wonderful experience! We're delighted to hear that you've already noticed smoother, softer, and firmer-looking skin after using the Illumina Face Mask and Neck & Chest Mask. It's also great to know you're enjoying the Face and Eye Creams and that they've become a perfect addition to your skincare routine. Your kind words and recommendation truly mean a lot to us. Thanks and wishing you all the best!

Hi Mindy, Thank you for sharing your positive experience using the iRESTORE Elite device. It means a lot to know that our customer support has also been there for you when needed. We truly appreciate your trust in iRESTORE and wish you continued success on your hair growth journey!

Hi Lars, We appreciate the positive feedback and wish you all the best!

Hi Pamela, Thank you for your feedback! Hair growth takes time, so it's still too early to evaluate your results. Most users begin to notice visible improvements after 3–6 months of consistent use, with optimal results typically seen after 6–12 months. We encourage you to continue using your iRESTORE device as directed and stay consistent with your treatments. We appreciate your patience and look forward to hearing about your progress in the months ahead!

Hi Jay, We appreciate the positive feedback and we wish you all the best!

Hi Michael, Thank you for your kind words! We're delighted to hear that our customer service team was able to resolve your concerns promptly and get you back on track. It's even more rewarding to know that you've experienced considerable hair growth with the product. We truly appreciate your continued trust and support, and we look forward to being part of your hair restoration journey. Thanks and wishing you all the best!

Hi Gary, Thank you so much for taking the time to update your review. We're relieved to hear that your iRestore helmet was found and safely made its way to you. We truly appreciate your kind words and your willingness to share what happened. We completely understand how concerning it must have been to believe such an important package was lost. Your acknowledgment means a great deal to our team, and we're glad we could support you throughout the process. We hope you have a great experience with your new iRESTORE Pro device and wish you the very best on your hair growth journey. If you ever have any questions, we're always here to help!

Hi Jennifer, It seems there may have been some confusion with the star rating, as the review was submitted with 1 star, which is the lowest possible rating. If that wasn't your intention, we would greatly appreciate it if you could update your review to reflect your experience. Thank you and wishing you all the best!

Hi Joseph, Thanks for the feedback and wishing you all the best!

Hi Denise, Thanks for the positive review despite of you not talking to any customer service representative. In the meantime, please let us know if there's anything we can do for you. Thanks and wishing you all the best!