6月17日订购了产品
6 月 17 日订购了产品。那天,我收到通知,该产品已发送至美国邮政局进行运输,并提供了追踪号码,并且我的信用卡已被扣款。截至 7 月 2 日,我还没有收到包裹,也没有人能告诉我它在哪里。
Hi Mitchel, Thank you for bringing this to our attention, and we're very sorry to hear about the delay with your order. We completely understand how frustrating it is to have been charged and receive a tracking number, only to have no updates on your package's whereabouts. Please know that we are treating this as a priority. Our team is actively looking into the shipment with the carrier to determine what happened and to get you an update as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this. We'll be in touch as soon as we have more information.
