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The best service ever! Very responsive. I am 12 hours time difference so I speak to them at night. Thry are my secret weapon for buying in China.
JingSourcing 回复2025-05-30
Thank you so much for your kind words, Sedonio! We're thrilled to be your “secret weapon” for buying in China — that truly means a lot to us. We're always here to support you whenever you need.
Best regards,
Jingsourcing Team
LOW QUALITY PRODUCT/ SCAMMED WITH HIGH SHIPING FEE
LOW QUALITY PRODUCT. HIGH PRICE. SAMPLES ALSO CHARGED SUPER HIGH PRICE.
THEY HAVE CHARGED SHIPPING FEE, WHEN GOODS ARRIVED THE LOCAL AGENT THEY CHARGED SUPER HIGH CHARGES AGAIN AS THE SHIPPING WAS NOT PAID IN CHINA AS CHARGED BY JINQSOURCING.
THEY ARE THE SCAMMERS AND WILL SCAM YOU WITH HIGH SHIPPING CHARGES.
EVEN AFTER I RAISED THE CONCERN WITH JEYSON HE STOPPED ANSWERING THE EMAILS.
STAY AWAY FROM THE SCAMMER!!
JingSourcing 回复2025-04-07
Thank you for your feedback, David.
We’ve reviewed the case with your agent Jeyson and our logistics specialist June, and would like to objectively clarify the situation.
You raised two concerns: first, high product prices, poor quality, and expensive sample fees; second, high shipping costs and unpaid charges on our side.
Regarding the first issue, your football orders (approx. 300 and 500 units) began in August 2023. The first batch did have about a 20% defect rate, and we compensated you for that. The second batch passed our 20% random inspection and fell within acceptable quality limits. Later, you reported a 60% defect rate. We asked for evidence so we could take responsibility, but unfortunately, no proof was provided, and we cannot process compensation without it.
As for pricing, your 500-unit order was compared to quotes from suppliers at the Canton Fair based on a 5000-unit MOQ. Naturally, larger quantities result in lower unit prices. Additionally, the higher sampling cost was due to necessary mold-opening fees and plate-making fees of around $150, which are unavoidable costs in customized football production.
Regarding the second issue, you also purchased replica caps and goggles. We clearly warned about the customs risk before shipping, but you chose to proceed. As expected, the caps were seized, and we fully covered the penalty without hesitation. The remaining goods were shipped CIF from Ningbo via the transit port of Colón to Curaçao. At Colón, customs pre-collected destination fees including import duties, freight, and handling charges (payment details: https://bit.ly/3E5K7Fh ). This is a common practice in international logistics. Under CIF terms, these fees are normally paid at the destination, but in cases involving a transit port, charges are often collected earlier. We believe this might have caused misunderstanding.
We sincerely regret your experience was unsatisfactory, but we believe these clarifications help provide a fair and complete view. We always take responsibility for mistakes clearly attributed to us and strive to continuously improve our service.
Best regards,
Jingsourcing Support
I have been working with Hebe from Jingosourcing on several products for a while now, and the experience has always been excellent. Her approach is attentive and friendly, making the entire process much easier and smoother. She is always available to answer questions and ensure everything goes well.Moreover, her professionalism is impeccable. She ensures that the products are of good quality and that the prices are fair, which I greatly appreciate when doing business.
Without a doubt, I will continue to trust her for future purchases.
Thank you, Hebe!
Despite some of the suspect good reviews, this is feedback on actual trading experience over the past 12 months. We clearly asked them to source a product, and everything was fine until it stopped working then they did not want to know. So beware, if it is low value and not to technical, they might be Ok if anything else you have been warned they are not good and will not help. They do not escalate or provide any senior feedback to resolve or take any responsibility typical Chinese lack of cooperation. I would not trade with them again. Still nothing, wrong product for the wrong country and simply does not work. no refund and an offer of a 10% discount which is very disappointing.
JingSourcing 回复2025-01-15
Thank you for your feedback, Lee.
We’ve reviewed the situation with your agent and understand that you ordered 100 outdoor solar lights. These products can face challenges in areas with insufficient sunlight and cold temperatures, which are common limitations for solar-powered devices.
Ideally, these issues should have been identified during the sample testing. Unfortunately, the concern was only raised after the bulk order was delivered, which made it more difficult to address.
We are truly sorry this happened and are working with your agent to secure a better discount for you.
Best regards,
Jingsourcing Support
Hebe is a pleasure to work with this past year. She is professional, responsive and is an essential part of keeping my business running smoothly. We greatly appreciate the attention to our details that Hebe provides.
Dear Jingsourcing Team,
I wanted to take a moment to express my sincere appreciation for the exceptional service I have received. Working with you has significantly streamlined my sourcing processes.
Your team has consistently demonstrated professionalism, responsiveness, and a willingness to go the extra mile to meet my needs. The quality of the products sourced has always been top-notch, and your clear and efficient communication has made the entire process seamless.
Thank you for your ongoing support and dedication. I look forward to continuing our partnership in the future!
The platform and organization is very user friendly and straight forward.
The process starting from outsourcing all the way to production was clear and transparent.
Tao Wang was very professional and responsive, he made sure to get me the right supplier with the right pricing, he also negotiated on my behave.
I also enjoyed the communication.
I do recommend Jinqsourcing to any seller who is seeking high quality services.
I am delighted with the professionalism, speed, and ease of communication with Sicily Long from Jingsourcing. She exceeded all my expectations and went above and beyond to meet my needs. I would like to extend my sincere thanks to the entire Jingsourcing team for the extremely professional work they have done. I hope this is just the beginning of a long and fruitful collaboration.
It is very reliable and it saves me lots of time on searching producers and lots of admin works. Besides, the staff are friendly and responsive. You can get support from them quick and effective
I could find all the services I need in one partner, JingSourcing. I could find the best product with a good price, I could have professional photos to post on my listing. I had a great job with JingSourcing and I am sure we will work together on my next deals!
I have been selling on Amazon for a year. Before using Jing, I sourced on Alibaba direct and arranged all shipments myself. It's time-consuming. I then switched to Jing and am happy with their services. My sourcing agent is Della and she is polite, professional and sweet. Most importantly, they don't charge until you place an order! Risks free. I managed to source my hair accessories cheaper than before. I would recommend Jing!
I have loved working with my agent throughout the entire process! She was knowledgeable, kind, quick to respond and professional but warm. I would very much like to continue working with her and Jing Sourcing in the future.
I recently had the pleasure of working with Hebe over at JingSourcing, a sourcing company that specializes in providing comprehensive solutions for individuals venturing into the world of e-commerce. As someone starting up my own online business, I can confidently say that Hebe has proven to be an invaluable partner, exceeding my expectations in every aspect. Hebe kept me informed at every step of the sourcing and shipping process, providing updates on order status, production timelines, and any potential challenges. Her transparency instills confidence and reassurance, fostering a relationship built on trust. Looking forward to working with Hebe and JingSourcing!!!
one of the best sourcing companies ever , they follow what you need and will make sure you are satisfied. the owner Jing he is involved too and he pushing and supporting for exceptional cases . they will help you get prices really lower than the market and will help you to ship . also they support credit payments so you don't struggle with cash . o recommend them 100%
Jing has made the process of creating a product with 12 different toy elements that go into one, my agent Hebe did an excellent job in sourcing the exact items I want with exceptional quality and understanding of my needs. I highly recommend her and Jing to create the perfect product for you.
Great communication, quality of product (water bottles) was great when they arrived. Our agent Doris made the process of ordering really clear and she was very organised with a keen eye on quality!
We had a very good experience with Jingsourcing. Our agent Alan Fang guide us and supported us all the way through, from finding good suppliers to ensuring us that all are inline with our requests. Jingsourcing have professional and realiable team to handle all the processes and give you also good suggestions. I will highly recommend Jingsourcing, great team and great job. Thank you Alan and Jingsourcing. Keep up the great work.
Our experience with Ann Chen has been wonderful, her commitment to our product sourcing was impeccable. We will be sourcing more products in future and we look forward to a very prosperous and co operative future.
Alan and his team was awesome! Not saying there were no delays but Alan and his team consistently followed up in every phase of the sourcing process. That's all you can ask from a sourcing agent. They found my supplier fast! They also got the order filled and shipped to my Storage/Shipper as fast as they could. They continued to follow up with me in each stage of the process. I will always use Jing Sourcing from now til forever. Thanks Alan and Jing Sourcing, you guys Rock!