JOBY

Hello, I am so sorry that you did not get the item you bought, we were not informed by the courier that the item did not arrive with you and I cannot see any communication about it from yourself via a chat or ticket. I would like to help you with this issue and will email you directly to do so. Kind regards UK customer service

I understand your frustration with the delayed delivery and lack of response. I sincerely apologize for the inconvenience this has caused. I have checked your order and it shows as delivered so we have not been given the heads up by our courier company of any issues. I cannot see a contact message from you but I am sorry if you have tried to contact us and there has been no response. I will email you directly on the matter Kind regards Sarah

Dear Ian, Thank you for your great review! We're glad you found our website easy to use, the payment process quick, and the delivery fast. Your 5-star rating means a lot to us! Regards, Joby Team

Dear Guy, hank you for your kind review! We're thrilled to hear that you find our product sturdy and ideal for your needs. We appreciate your feedback and are glad you're enjoying your purchase. Best regards, Joby Team

Dear Customer, We're thrilled to hear you're enjoying our product and using it every day! We appreciate you taking the time to share your positive experience. We hope you continue to enjoy using it! Thank you again for your wonderful review. We truly value your support. Best regards, Joby Team

Dear Nella, We're thrilled you had such a positive experience! It means a great deal to us that you found our product to be of high quality and excellent value, and that the shipping was prompt. We're so happy to hear it made a wonderful gift. Thank you for taking the time to share your feedback; it truly helps us improve. We appreciate your kind words and hope you enjoy your purchase! Best regards, Joby Team

Dear Elizabeth, We're thrilled you received your item promptly, especially during the busy Christmas season! We appreciate you taking the time to share your positive experience. Thank you again for your kind words. Best regards, Joby Team

Dear Adrian, We're so glad to hear that the product arrived on time and that your son-in-law enjoyed his gift! We appreciate you taking the time to share your positive experience. Thanks a lot and best regards, Joby Team

Dear Curry, We're thrilled to hear you're enjoying the micro stand! It sounds like you've found it to be a perfect fit for your needs. We appreciate your kind words and are happy to know you're satisfied with your purchase. Regards, Joby Team

Thank you for taking the time to leave us a review. We are sorry to hear you are unhappy with the service and product you have received; we value your feedback and want to ensure all our customers receive a great service. We will reach out to you directly via email and resolve this issue for you. Kind regards, UK Customer Service

Dear Brian, thanks a lot for your review and please accept our apologies for the inconveniences. We understand your frustration with the unavailability of the foot stud for your monopod; we will get back to you as soon as possible to clarify the situation. Thanks again and best regards, Joby Team