JOBY（joby.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 103 条用户评价，属于电子与科技分类，口碑良好。79% 的评价为 4 星及以上，16% 为 1 星；商家回复了 86% 的差评；近 12 个月新增 2 条。数据最后更新于 2026-08-11。
客户服务很垃圾。通过电子邮件请求寄回一件物品，以便我可以从他们那里购买另一件更大、更昂贵的物品，但没有收到任何回复。我无论如何都不能推荐这家公司。
Hi Josh - thank you for your review and im really sorry that you have had a poor experience on this occasion. I have replied to your online ticket with information about returning the item for a full refund. If you require further support please feel free to email the office directly at [email protected] where we will be happy to help.
我喜欢这个小东西！ 我一直用它！
Dear Shelly, thanks a lot for your review; we wish you a lof of fun with Joby! Best regards, Joby Team
产品来得非常快而且包装得很好
Dear Adam, thank you for your review. If you need something, let us know; we are at your complete disposal. Best regards, Joby Team
不确定产品实际在哪里。根据托运人的说法，据说是在某个地方交付的（不确定在哪里），并且由于无法识别登录而很难查询。发了邮件没有回复
Hi Graham, thank you for you're review and I am sorry to hear that not only has there been a problem with you receiving your item but also that you have had problems trying to get this resolved. Could you please email us at [email protected] if you are still not in receipt of your order and we can arrange to either resend the order or issue you a refund. Thank you.
第二天到达，替换零件比之前的支架有所改进。我很高兴我订购了。
Dear Dominic, Thank you so much for your review; we would be delighted to hear again from you soon. Thanks a lot and best regards, Joby Team
我相信这个说法类似于“任何手机任何保护壳”，但不太适合我的 Galaxy S22 Ultra 带 Otter Box 防护壳
Hello Burnie Blackmon, Thank you for reaching out to Videndum Media regarding our products. We are very sorry to hear the item you purchased may not be working out for you. You are welcome to contact our customer care team @ 201-818-9500 or by emailing [email protected] and we can try to help you find a more suitable option for your needs. Thank you Gina
警告：JOBY 可能有一些不错的产品，但他们的履行/客户体验“团队”（外包给一家名为 VIVENDUM 的公司）完全是一场灾难。 我于 9 月 5 日下了订单。商品从未到达，此后我一直要求退款。 5 周以上并且还在增加。 VIVENDUM 的代表凯文 (KEVIN) 已被指派处理我的案件，但他完全没有用处。 我浪费了大量的时间来寻求解决方案。 我别无选择，只能向美国运通提出索赔。 我再也不会从 JOBY 订购了。
Thank you for reaching out to us regarding your JOBY purchase. We are very sorry to hear there was an issue with your shipment. Our warehouse has located the missing JOBY item and a credit has been processed for you. You should see the credit in 3-7 business days, depending on your original form of payment. Thank you Gina
以 160 美元购买了everpod flow，但丢失了快速释放附件。三脚架本身笨重且难以使用。当我尝试更换零件时，Joby 告诉我他们没有零件，并给了我一个 55 美元的替代品牌的赞，而这个品牌甚至在网上或店里都买不到。然后他们就结案了，这就是我所得到的一切。我有一个没用的三脚架，无法使用。不要购买这些产品，乔比不在乎。
糟糕的服务，我的包裹被送到了错误的地址，他们几乎只是告诉我哦，这不是他们的问题
Please contact our consumer care team at [email protected]
通过网上商店进行良好的沟通并及时发货。
Dear Janice, thanks a lot for your review; we are really happy that everything went in the best way. Best regards, Joby Team
Dear Peter, thanks a lot for your review; it is a pleasure to read your words. Thanks a lot again and best regards, Joby Team
Dear Keith, Thanks a lot for your review. We are really happy that you decided to share your experience. Thanks a lot again and best regards, Joby Team
发货及时，包装安全。总而言之，这是一次公平的经历。
Dear Robert, thanks a lot for your review; we are really happy that everything went well. Thanks a lot and best regards, Joby Team
所有战争肠道
Sehr geehrter Marc, vielen Dank für Ihre Bewertung; es ist für uns eine Freude, dass sich alles reibungslos abgewickelt hat. Mit freundlichen Grüßen Joby Team
过程很简单。我真的很喜欢它
Dear Alvin, thank you so much for taking the time to leave us a review. Thanks again; we hope to hear again from you soon. Best regards, Joby Team
感谢你们帮助我尝试用 JOBY Gorilla Pod 做更多事情。
Thank you for reaching out to us with positive feedback on our JOBY products. We are happy to hear you have more ways to use your product! If you ever need more suggestions, you are welcome to reach out to our customer care team! We are happy to help you in anyway that we can. Have a wonderful day, Gina
我很高兴终于得到其中一件，但当我拿到它时，它看起来很旧。到处都是划痕，我非常失望。我不会推荐这家公司。
We’re sorry to hear that this happened. If the items in your order arrived in less than perfect condition, then we invite you to please email us at [email protected] so we can attend to it.
好产品。交货很快，并不断更新我的订单和交货情况
Dear Dena, thank you so much for your nice review. We would be delighted to hear again from you soon. Thanks a lot again and best regards, Joby Team
卓越的在线购物体验以及优质的产品。
Dear Lee, thank you for your review; we are delighted to know that you found the perfect product. Thanks a lot again and best regards, Joby Team
Dear Paul, thank you so much for taking the time to leave us a review. We really appreciate it. We thank you and remain at your disposal for any further assistance. Thanks and best regards, Joby Team
共 103 条符合条件的评价
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