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JOURNEY OFFICIAL

100 条评价

4.9100 条评价
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关于 JOURNEY OFFICIAL

数据更新
网站
journeyofficial.com
分类
电子与科技
所在地
United States · Newark
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(2/2 条)
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JOURNEY OFFICIAL靠谱吗?

JOURNEY OFFICIAL(journeyofficial.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,98% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Phil Crook · 写过 5 条评价 · 体验于 2026-08-06 ·

很棒的客户服务

优质的产品和优质的客户服务。不幸的是,我的产品确实出现了问题,我确实认为这只是运气不好,但我们做了一些故障排除,当这不起作用时,我们立即发出了替换品。不能要求更多。

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Roxana Matracaru · 写过 1 条评价 · 体验于 2026-08-05 ·

对我的购买非常满意

我很快就收到了订单,但有一些问题,客户支持非常有帮助。产品质量一流,我会推荐 Journey 官方的这些产品

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Devin Gilhuly · 写过 1 条评价 · 体验于 2026-08-04 ·

出色的客户服务帮助我获得...

优质的客户服务帮助我获得正确的产品,尽管订购了错误的产品。

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Justyna Ruszkowska · 写过 1 条评价 · 体验于 2026-07-30 ·

从旅程中获得了两款产品……

从旅程中得到了两款产品,它们是我买过的最好的东西,钱包和钥匙收纳盒为我的日常生活节省了很多空间,而且我不再需要携带航空标签,这真是天赐之物!当我丢失 LOC8 的充电线时,他们免费提供了一根新的!以前从未有过更好的公司体验,无法推荐更多!

JOURNEY OFFICIAL 回复2026-07-30

Helo Justyna, Hi, Thank you so much for your wonderful feedback! We're thrilled to hear you're enjoying both your LOC8 Wallet and Key Organizer, and that they've made your day-to-day life a little easier. It means a lot to know you had such a positive experience with our team. We truly appreciate your support and recommendation! Thanks again for being part of the Journey community.

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Sam Kazi · 写过 1 条评价 · 体验于 2026-07-30 ·

5 星

5星,5星!!!! 太好了!!!质量很好,一切都感觉很贵。即使是充电的侧面,重量也很重,不是塑料的,而且便宜。 打开盒子就像打开iPhone盒子一样,一切都很完美,很棒的用户体验和开箱体验! 超级感动!!!

JOURNEY OFFICIAL 回复2026-07-31

Hi Sam, We're thrilled to hear that you're loving your Journey product and that the quality, design, and unboxing experience exceeded your expectations and we'll be sure to share your kind words with our team. Thank you for your support and for taking the time to share your experience. We hope you continue to enjoy your Journey products!

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Henry · 写过 3 条评价 · 体验于 2026-07-29 ·

LOC8 护照钱包出色的配件和客户支持

LOC8 护照钱包是一款很棒的旅行配件。它可容纳我的澳大利亚和外国护照以及五张信用卡和一支笔,并与我的 iPhone 上的“查找我的”应用程序无缝连接。当我更换 iPhone 时,我忘记将其从旧手机中取出(新手错误),因此无法将其连接到新手机。我联系了 Journey 客户支持,他们很快向我发送了重置电子钱包并与我的新手机配对的说明。出色的支持。非常感谢!

JOURNEY OFFICIAL 回复2026-07-30

Hello, We're delighted to hear that you're enjoying your LOC8 Passport Wallet and that it's been a great travel companion. We're also glad our support team was able to help you get it paired with your new iPhone quickly. Your kind words and support mean a lot to us. We truly appreciate your feedback and hope you continue to enjoy your Journey products on all your travels!

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J. Buck · 写过 2 条评价 · 体验于 2026-07-28 ·

客户支持既友善又……

客户支持既友善又专业。

JOURNEY OFFICIAL 回复2026-07-30

Hi J. Buck, Thank you so much for your kind words! We're delighted to hear that you found our customer support team both kind and professional. Your feedback means a great deal to us, and we'll be sure to share it with the team. We truly appreciate your support and hope you continue to enjoy your Journey products!

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Kasper Andersen · 写过 1 条评价 · 体验于 2026-07-27 ·

非凡的经历。

非凡的经历。 由于搬家,我的钥匙收纳盒丢失了充电线。在我联系后 10 小时内,他们免费更换了它!

JOURNEY OFFICIAL 回复2026-07-30

Hi Kasper, Hi, Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our support team and that we could get a replacement charging cable to you quickly. Your recommendation means a lot to us, and we truly appreciate your support. We hope you continue to enjoy your Journey products!

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Spreitzer Maurizio · 写过 1 条评价 · 体验于 2026-07-27 ·

非常快速和友好!

非常快速和友好!没有抱怨……

JOURNEY OFFICIAL 回复2026-07-30

Hello Spreitzer, Thank you so much for your kind feedback! We're delighted to hear you had a fast and friendly experience with our team. We truly appreciate your support, and we're always here if you need anything in the future. Enjoy your Journey products!

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Burckhard · 写过 4 条评价 · 体验于 2026-07-27 ·

优良的产品和卓越的服务

好的产品,快速的交货。在出现问题时提供出色的超快支持。谢谢你!

JOURNEY OFFICIAL 回复2026-07-28

Hello Buckhard, Thank you so much for your kind words! We're delighted to hear you're happy with both our products and service. We truly appreciate your support and look forward to serving you again in the future!

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April Mueller · 写过 1 条评价 · 体验于 2026-07-25 ·

强烈推荐..

所以我只是想分享我的经验.. 我的手机在大约两年前购买后停止使用他们的充电器充电。我没有意识到,但这不是充电器坏了……我的手机有更新。一旦我更新了它并且手机重新启动,它就可以在你的充电器上使用了。很高兴知道在此过程中您将尊重您的产品长达一年。 与此同时,我向您订购了另一个,同时希望能够解决这个问题。更新版本具有更多的充电能力,并且您的充电器再次不会令人失望!太棒了!比我以前从你那里得到的充电器快得多,但我把它们都用了(现在有 4 个),如果这个能像我希望的那样持续下去,到目前为止我将继续成为忠实的客户!这些看起来很棒,非常坚固并且工作非常好!对我的购买非常满意。我很挑剔,所以对你们的产品印象深刻确实很有意义。 感谢您的及时回复和愿意提供帮助。他们的客户服务非常出色!真的很感激,在如今寻找一对一产品帮助变得越来越稀缺的时代。强烈推荐这家公司及其充电三合一站立式产品。

JOURNEY OFFICIAL 回复2026-07-27

Hello April, Thank you so much for sharing your experience and for your kind words! We’re thrilled to hear that your charging issue was resolved and that you’re enjoying your new upgraded charger as well. It’s wonderful to know that our products have become a reliable part of your daily routine, and we truly appreciate your loyalty and support. We’re also grateful for your feedback about our customer service. Providing helpful and personal support is very important to us, and we’re happy we could assist you. Thank you again for choosing Journey—we look forward to continuing to serve you!

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Dustin DeCoursey · 写过 1 条评价 · 体验于 2026-07-24 ·

大力支持

6-7 个月后,我注意到缝合线已经松开,于是联系了 Journey 支持人员。他们的反应非常迅速、尊重且专业。通过与 Priyanka 和团队合作,我们解决了问题,我高兴极了。谢谢你!

JOURNEY OFFICIAL 回复2026-07-27

Hello Dustin, Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that Priyanka and the team were able to assist you and resolve the issue. We truly appreciate your support and are always here to help.

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Gurkan Kocoglu - Australian Mi · 写过 1 条评价 · 体验于 2026-07-23 ·

来自…的优质客户服务

Journey 团队提供优质的客户服务。我联系了我的桌垫订单,并在几分钟内得到了答复。当我订购的尺码发现缺货时,他们立即提供了一个很好的替代方案,并当场安排换货,提供发票等一切。无需来来回回,无需等待,只需及时、友好的帮助即可立即解决问题。客户服务应该是这样的。强烈推荐。

JOURNEY OFFICIAL 回复2026-07-24

Hello Gurkan, Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our team. Providing prompt, friendly, and hassle-free support is what we strive for, so it's great to know we could help. We truly appreciate your recommendation and your support!

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Andy Clarke · 写过 1 条评价 · 体验于 2026-07-23 ·

超越了

当 Journey 确实不需要的时候,他们就超出了订单范围。印象深刻。

JOURNEY OFFICIAL 回复2026-07-24

Hello Andy, Thank you for your kind feedback! We're thrilled to hear we could exceed your expectations. Going the extra mile for our customers is something we truly value, and we're so glad it made a positive impression. We really appreciate your support!

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Garry Acton · 写过 4 条评价 · 体验于 2026-07-22 ·

非常积极的经历

非常积极的体验,优质的服务和产品质量。绝对推荐。

JOURNEY OFFICIAL 回复2026-07-23

Hello Garry, Thank you for your kind words! We're thrilled to hear you had such a positive experience with both our products and customer service. Your recommendation means a lot to us, and we truly appreciate your support.

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NCarter · 写过 1 条评价 · 体验于 2026-07-20 ·

很棒的产品和客户服务!

我以为我的产品有缺陷。联系支持团队后,他们迅速做出了友善和耐心的答复。最终发现这是我的用户错误,并且产品运行良好。 我会向所有人推荐这个产品。再次感谢支持团队提供的一流客户服务!

JOURNEY OFFICIAL 回复2026-07-23

Hello N Carter, Thank you so much for your thoughtful review! We're delighted to hear everything worked out and that our support team could help resolve the issue. Your kind words about our customer service mean a lot to us, and we're thrilled you're enjoying the product. Thank you for your recommendation and for being part of the Journey community!

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Lomit Patel · 写过 16 条评价 · 体验于 2026-07-22 ·

我已经购买了几个旅程...

我购买了几款 Journey 产品,非常喜欢它的质量和易用性! 我最近联系了他们的客户服务,因为我在搬家时丢失了可追踪护照夹的充电线。他们在几分钟内回复并提出免费给我寄一个替换件!卡罗尔太棒了!会毫不犹豫地向任何人推荐旅程产品!

JOURNEY OFFICIAL 回复2026-07-23

Hello Lomit, Thank you so much for your wonderful review and continued support! We're delighted to hear you're enjoying our products, and we're especially pleased that Carol was able to assist you quickly. Your recommendation means a great deal to us, and we truly appreciate you being part of the Journey community.

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ae · 写过 1 条评价 · 体验于 2026-07-21 ·

很棒的产品和售后客户支持

喜欢他们的 LOC8 VERSA 钱夹 MagSafe Finder 钱包和支架。对我来说绝对是主打的EDC。我注意到半年后电池开始退化,但幸运的是卡罗尔和客户服务团队帮助我解决了这个问题。 Journey AU 知道他们的东西!继续保持冠军!

JOURNEY OFFICIAL 回复2026-07-22

Hi, Thank you so much for your kind words and support! We're thrilled to hear the LOC8 VERSA has become part of your everyday carry, and we're glad Carol and our support team could help get everything sorted. We truly appreciate your feedback and look forward to continuing to serve you.

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Sue Notte · 写过 2 条评价 · 体验于 2026-07-21 ·

出色的客户服务!!!

很棒的产品! 出色的客户服务!!!

JOURNEY OFFICIAL 回复2026-07-22

Hi Sue, Thank you for your amazing feedback! We're so glad you're enjoying our products and had a great experience with our customer service. Your support means a lot to us, and we look forward to serving you again!

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Paul Emery · 写过 1 条评价 · 体验于 2026-07-20 ·

优质的客户服务+优质的产品

对我的询问的快速响应并且非常有帮助 - 伟大的公司,拥有优秀的产品(不,我不为他们的营销团队工作!)

JOURNEY OFFICIAL 回复2026-07-22

Hello Paul, Thank you for the fantastic review! We're delighted to hear you love our products and that our team could provide a fast and helpful experience. Your kind words—and the vote of confidence—mean a lot to us. We truly appreciate your support!