Hello John,
Thank you so much for your wonderful feedback!
We're delighted to hear you're enjoying your Journey products and that our support team was able to help with your 3-in-1 charging station. Your kind words about our products and customer service truly mean a lot to us.
We appreciate your support and hope you continue to enjoy your Journey products!
A
Andy · 写过 1 条评价 · 体验于 2026-06-26 ·
★★★★★
快速响应
快速响应,非常理解,帮助免费快速更换了我的物品。 Journey 的服务很棒。谢谢你!
JOURNEY OFFICIAL 回复2026-06-29
Hi Andy,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our support team and that we were able to resolve your issue quickly.
Your feedback means a lot to us and motivates us to continue providing the best possible service. We truly appreciate your support and look forward to assisting you again whenever you need us
Hi Linda,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our customer support team.
Providing prompt and helpful service is something we strive for every day, and it's incredibly rewarding to know we were able to assist you. Your kind words mean a great deal to us, and we'll be sure to share them with the team.
Thank you again for your support, and please don't hesitate to reach out if you ever need anything in the future.
Hello Louise,
Hi,
Thank you so much for your kind words! We're delighted to hear that you were able to identify the issue and that our support team could assist you along the way.
We truly appreciate you taking the time to share your experience. Your feedback means a lot to us, and we're always here if you need anything in the future.
Q
Quan D · 写过 1 条评价 · 体验于 2026-06-25 ·
★★★★★
非凡的产品和客户服务!
产品很棒,但客户服务更好!非常积极主动地在 24 小时内解决我遇到的问题。我是一个非常满意的客户。
JOURNEY OFFICIAL 回复2026-06-26
Hi Quan,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the product and that our support team was able to resolve your issue quickly.
Your kind words mean a lot to us, and we're grateful to have you as a satisfied customer.
Hello Wilmot,
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team and that Priyanka was able to assist you with a quick and hassle-free warranty replacement.
We truly appreciate your feedback and your support. Enjoy your new key organizer!
B
Brandon Galloway · 写过 1 条评价 · 体验于 2026-06-22 ·
★★★★★
响应时间长
响应时间很好!当询问是否有新充电器时,他们主动提出免费给我寄一个!
JOURNEY OFFICIAL 回复2026-06-23
Hi Brandon,
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our support team. Providing prompt assistance and taking care of our customers is always our goal.
We truly appreciate your support and thank you for choosing Journey!
R
Rodrigo · 写过 3 条评价 · 体验于 2026-06-24 ·
★★★★★
很棒的经历
我在这家公司有很棒的经历。
JOURNEY OFFICIAL 回复2026-06-26
Hello,
Hi,
Thank you for your kind feedback! We're delighted to hear that you had a great experience with us.
We truly appreciate your support and look forward to serving you again in the future.
Hi Niko,
Thank you so much for your kind words and support!
We're delighted to hear that you've had a positive experience with both our products and customer service. Feedback like yours means a great deal to our team and motivates us to continue delivering the best possible experience for our customers.
Thank you for choosing Journey—we truly appreciate it
Hi Rowland,
Thank you for taking the time to share your feedback!
We're sorry to hear the product was damaged, but we're glad we could help resolve the issue quickly and make the replacement process as smooth as possible.
We truly appreciate your recommendation and your support of Journey.
A
Atulya Khobragade · 写过 2 条评价 · 体验于 2026-06-17 ·
★★★★★
客户服务很快而且…
客户服务快速且乐于助人。他们承认我不喜欢该产品并给出了适当的解决方案,
JOURNEY OFFICIAL 回复2026-06-19
Hello Atulya,
Thank you for your feedback! We're glad our team could assist you quickly and provide a satisfactory solution. We appreciate your support and hope to serve you again.
Hello Doreen,
Thank you for your kind words! We're sorry to hear about the issue with the lid, but we're pleased that our customer service team was able to assist you and resolve the matter promptly. Your continued support means a lot to us, and we look forward to serving you again in the future.
Hello Shawn,
Thank you for your wonderful feedback! We're delighted to hear you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again and again!
Hello Bert,
Thank you for your fantastic feedback! We're glad our team could quickly assist and get a replacement on its way. We truly appreciate your support and are delighted we could turn the situation around for you.
Hello Mrs Mirela,
Thank you for your kind words and recommendation! We're delighted to hear that you're happy with the quality of our products and the support provided by our customer service team. We truly appreciate your support and hope you continue to enjoy your Journey products!
f
frederic faurennes · 写过 6 条评价 · 体验于 2026-06-12 ·
★★★★★
很棒的客户旅程!
令人惊叹的产品设计和质量。这是我的第二个订单。我从 Journey 购买了几种产品。品质优良。我给客户服务发送了一封电子邮件以获取发票,5 分钟后 Ang 收到了发票。很棒的客户旅程!
JOURNEY OFFICIAL 回复2026-06-15
Hello Frederic,
Thank you for your wonderful review! We're thrilled to hear that you've enjoyed our products and had a great experience with our customer service team. Your continued support means a lot to us, and we look forward to serving you again in the future!
V
Vee · 写过 4 条评价 · 体验于 2026-06-11 ·
★★★★★
第一个订单有问题
第一个订单出现问题 - 通过电子邮件联系团队,收到快速回复,并且已经发送了替换品。
JOURNEY OFFICIAL 回复2026-06-12
Hello Vee,
Thank you for your feedback! We're sorry to hear there was an issue with your initial order, but we're glad our support team was able to respond quickly and arrange a replacement for you. We appreciate your patience and support, and we hope you enjoy your replacement product.
Q
Quan Bui · 写过 1 条评价 · 体验于 2026-06-09 ·
★★★★★
客服处理了我的订单...
客户服务顺利无忧地处理了我的订单。 该产品做工精良,质量上乘。 非常敏感且快速。
JOURNEY OFFICIAL 回复2026-06-12
Hello Quan,
Thank you for your kind words and positive feedback! We're delighted to hear that you had a smooth experience with our customer service team and that you're happy with the quality of the product. We truly appreciate your support and hope you continue to enjoy your Journey product.
A
Andrew Dean Pearson · 写过 1 条评价 · 体验于 2026-06-09 ·
★★★★★
我需要更换,他们做对了……
我需要更换,他们很快就帮我解决了。
JOURNEY OFFICIAL 回复2026-06-12
Hi Andrew,
Thank you for your feedback! We're glad we could assist you promptly and arrange a replacement when needed. We appreciate your support and are always here to help if you need anything else.
Hello Racine,
Thank you for your kind words! We're delighted to hear that our team was able to assist you quickly and resolve your issue to your satisfaction. Your support means a lot to us, and we're thrilled that you're happy with your product. Thank you for choosing Journey!