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JOURNEY OFFICIAL

100 条评价

4.9100 条评价
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关于 JOURNEY OFFICIAL

数据更新
网站
journeyofficial.com
分类
电子与科技
所在地
United States · Newark
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(2/2 条)
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JOURNEY OFFICIAL靠谱吗?

JOURNEY OFFICIAL(journeyofficial.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,98% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

J
John Parks · 写过 2 条评价 · 体验于 2026-06-29 ·

头等舱

Journey 的产品确实非常优质。从打开包装的那一刻起,您就充满信心 - 专业精神和对细节的关注显而易见。我在使用他们出色的 3-1 充电站时遇到了用户错误,客户服务人员快速而亲切地教我如何正确调整它。他们是一流的公司。

JOURNEY OFFICIAL 回复2026-07-01

Hello John, Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your Journey products and that our support team was able to help with your 3-in-1 charging station. Your kind words about our products and customer service truly mean a lot to us. We appreciate your support and hope you continue to enjoy your Journey products!

A
Andy · 写过 1 条评价 · 体验于 2026-06-26 ·

快速响应

快速响应,非常理解,帮助免费快速更换了我的物品。 Journey 的服务很棒。谢谢你!

JOURNEY OFFICIAL 回复2026-06-29

Hi Andy, Thank you for your kind words! We're so pleased to hear that you had a great experience with our support team and that we were able to resolve your issue quickly. Your feedback means a lot to us and motivates us to continue providing the best possible service. We truly appreciate your support and look forward to assisting you again whenever you need us

L
Linda Webster · 写过 2 条评价 · 体验于 2026-06-25 ·

很棒的客户服务

很棒的客户服务。我联系了他们,看看是否可以为我的 iPhone 车载充电器获取替换零件。我立即收到了回复。我被告知他们正在调查此事,不久之后,即同一天,我被告知该零件正在发给我。您不能要求比这更好的了!客户服务团队是其他公司如何开展服务的典范。谢谢。

JOURNEY OFFICIAL 回复2026-06-29

Hi Linda, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our customer support team. Providing prompt and helpful service is something we strive for every day, and it's incredibly rewarding to know we were able to assist you. Your kind words mean a great deal to us, and we'll be sure to share them with the team. Thank you again for your support, and please don't hesitate to reach out if you ever need anything in the future.

L
Louise · 写过 1 条评价 · 体验于 2026-06-26 ·

我有过一次错误的经历……

我在使用非常酷的 Journey 充电器时遇到了错误的体验。支持团队非常乐意帮助和解决问题。我的问题解决了,并意识到这不是充电器的问题。 Journey 提供的即时且实用的支持给我留下了深刻的印象。

JOURNEY OFFICIAL 回复2026-06-29

Hello Louise, Hi, Thank you so much for your kind words! We're delighted to hear that you were able to identify the issue and that our support team could assist you along the way. We truly appreciate you taking the time to share your experience. Your feedback means a lot to us, and we're always here if you need anything in the future.

Q
Quan D · 写过 1 条评价 · 体验于 2026-06-25 ·

非凡的产品和客户服务!

产品很棒,但客户服务更好!非常积极主动地在 24 小时内解决我遇到的问题。我是一个非常满意的客户。

JOURNEY OFFICIAL 回复2026-06-26

Hi Quan, Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the product and that our support team was able to resolve your issue quickly. Your kind words mean a lot to us, and we're grateful to have you as a satisfied customer.

W
Wilmot Kunney Jr. · 写过 1 条评价 · 体验于 2026-06-24 ·

令人难以置信的客户服务

令人难以置信的客户服务!我的钥匙整理器坏了,支持团队的 Priyanka 仅用几封电子邮件就安排了保修更换 — 快速、礼貌且无麻烦

JOURNEY OFFICIAL 回复2026-06-26

Hello Wilmot, Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team and that Priyanka was able to assist you with a quick and hassle-free warranty replacement. We truly appreciate your feedback and your support. Enjoy your new key organizer!

B
Brandon Galloway · 写过 1 条评价 · 体验于 2026-06-22 ·

响应时间长

响应时间很好!当询问是否有新充电器时,他们主动提出免费给我寄一个!

JOURNEY OFFICIAL 回复2026-06-23

Hi Brandon, Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our support team. Providing prompt assistance and taking care of our customers is always our goal. We truly appreciate your support and thank you for choosing Journey!

R
Rodrigo · 写过 3 条评价 · 体验于 2026-06-24 ·

很棒的经历

我在这家公司有很棒的经历。

JOURNEY OFFICIAL 回复2026-06-26

Hello, Hi, Thank you for your kind feedback! We're delighted to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future.

N
Niko Arranz · 写过 2 条评价 · 已认证 · 体验于 2025-07-18 ·

产品质量和护理……

产品质量以及客户服务为纠正产品问题所采取的关怀措施使 Journey 在我的个人和礼品购买清单中名列前茅。他们太不可思议了!

JOURNEY OFFICIAL 回复2026-06-23

Hi Niko, Thank you so much for your kind words and support! We're delighted to hear that you've had a positive experience with both our products and customer service. Feedback like yours means a great deal to our team and motivates us to continue delivering the best possible experience for our customers. Thank you for choosing Journey—we truly appreciate it

R
Rowlands · 写过 6 条评价 · 体验于 2026-06-16 ·

坏了之后就毫不犹豫地换了

我以一个尴尬的角度坐在螺丝上,设法将其弄断。旅程取代了整个事情,没有任何狡辩。竖起两个大拇指,推荐。

JOURNEY OFFICIAL 回复2026-06-23

Hi Rowland, Thank you for taking the time to share your feedback! We're sorry to hear the product was damaged, but we're glad we could help resolve the issue quickly and make the replacement process as smooth as possible. We truly appreciate your recommendation and your support of Journey.

A
Atulya Khobragade · 写过 2 条评价 · 体验于 2026-06-17 ·

客户服务很快而且…

客户服务快速且乐于助人。他们承认我不喜欢该产品并给出了适当的解决方案,

JOURNEY OFFICIAL 回复2026-06-19

Hello Atulya, Thank you for your feedback! We're glad our team could assist you quickly and provide a satisfactory solution. We appreciate your support and hope to serve you again.

D
Doreen · 写过 7 条评价 · 体验于 2026-06-17 ·

从这家公司订购了一瓶......

从这家公司订购了一瓶,几个月后盖子坏了,联系了客户服务,他们从头到尾都提供了帮助。他们与我沟通良好,并及时回复,尽力解决问题。肯定会继续从这家公司订购。感谢所有支持解决上述问题的人。

JOURNEY OFFICIAL 回复2026-06-19

Hello Doreen, Thank you for your kind words! We're sorry to hear about the issue with the lid, but we're pleased that our customer service team was able to assist you and resolve the matter promptly. Your continued support means a lot to us, and we look forward to serving you again in the future.

S
Shawn Whitlock Shawn Whitlock · 写过 1 条评价 · 体验于 2026-06-12 ·

很棒的客户服务

很棒的客户服务!我会一次又一次地从旅程订购!

JOURNEY OFFICIAL 回复2026-06-19

Hello Shawn, Thank you for your wonderful feedback! We're delighted to hear you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again and again!

B
Bert Pijls · 写过 5 条评价 · 体验于 2026-06-15 ·

他们的客户服务很棒

他们的客户服务很棒。由于运输公司而不是 J.O.,我的包裹尚未到达。我联系了客户服务,他们在不到 5 分钟内回复了我的电子邮件,没有争论,他们只是重新创建了订单并发送了另一份订单。完美的!

JOURNEY OFFICIAL 回复2026-06-19

Hello Bert, Thank you for your fantastic feedback! We're glad our team could quickly assist and get a replacement on its way. We truly appreciate your support and are delighted we could turn the situation around for you.

M
Mrs MIRELA COJOCARU · 写过 20 条评价 · 体验于 2026-06-12 ·

非常优质的材料和非常…

非常优质的材料和非常好的客户服务体验。我推荐它。非常感谢!

JOURNEY OFFICIAL 回复2026-06-15

Hello Mrs Mirela, Thank you for your kind words and recommendation! We're delighted to hear that you're happy with the quality of our products and the support provided by our customer service team. We truly appreciate your support and hope you continue to enjoy your Journey products!

f
frederic faurennes · 写过 6 条评价 · 体验于 2026-06-12 ·

很棒的客户旅程!

令人惊叹的产品设计和质量。这是我的第二个订单。我从 Journey 购买了几种产品。品质优良。我给客户服务发送了一封电子邮件以获取发票,5 分钟后 Ang 收到了发票。很棒的客户旅程!

JOURNEY OFFICIAL 回复2026-06-15

Hello Frederic, Thank you for your wonderful review! We're thrilled to hear that you've enjoyed our products and had a great experience with our customer service team. Your continued support means a lot to us, and we look forward to serving you again in the future!

V
Vee · 写过 4 条评价 · 体验于 2026-06-11 ·

第一个订单有问题

第一个订单出现问题 - 通过电子邮件联系团队,收到快速回复,并且已经发送了替换品。

JOURNEY OFFICIAL 回复2026-06-12

Hello Vee, Thank you for your feedback! We're sorry to hear there was an issue with your initial order, but we're glad our support team was able to respond quickly and arrange a replacement for you. We appreciate your patience and support, and we hope you enjoy your replacement product.

Q
Quan Bui · 写过 1 条评价 · 体验于 2026-06-09 ·

客服处理了我的订单...

客户服务顺利无忧地处理了我的订单。 该产品做工精良,质量上乘。 非常敏感且快速。

JOURNEY OFFICIAL 回复2026-06-12

Hello Quan, Thank you for your kind words and positive feedback! We're delighted to hear that you had a smooth experience with our customer service team and that you're happy with the quality of the product. We truly appreciate your support and hope you continue to enjoy your Journey product.

A
Andrew Dean Pearson · 写过 1 条评价 · 体验于 2026-06-09 ·

我需要更换,他们做对了……

我需要更换,他们很快就帮我解决了。

JOURNEY OFFICIAL 回复2026-06-12

Hi Andrew, Thank you for your feedback! We're glad we could assist you promptly and arrange a replacement when needed. We appreciate your support and are always here to help if you need anything else.

R
Racine Rhoades · 写过 1 条评价 · 体验于 2026-06-10 ·

非常感谢您回复我的…

非常感谢您回复我的电子邮件并关心我的问题。您介入并关心这件事是否如此迅速,我对您的产品非常满意。 谢谢你!

JOURNEY OFFICIAL 回复2026-06-12

Hello Racine, Thank you for your kind words! We're delighted to hear that our team was able to assist you quickly and resolve your issue to your satisfaction. Your support means a lot to us, and we're thrilled that you're happy with your product. Thank you for choosing Journey!