Hello Mark,
Thank you for sharing your experience, Mark! We're glad our support team could help troubleshoot the issue and get everything working again. Sometimes the simplest fix does the trick! 😊 It's great to hear that your wife is enjoying the fast charging, and we truly appreciate your recommendation and continued support.
C
Christina Cooley · 写过 1 条评价 · 体验于 2026-06-09 ·
★★★★★
优质产品
优质的产品,良好的沟通。 多次订购,使 B2B 批量采购变得非常容易。
JOURNEY OFFICIAL 回复2026-06-12
Hi Christina,
Thank you for your continued support! We're delighted to hear that you've had a positive experience with both our products and our team. It's been a pleasure working with you on your B2B bulk orders, and we look forward to supporting your future purchases.
M
Michele Summers · 写过 3 条评价 · 体验于 2026-06-08 ·
★★★★★
出色的支持和服务
在我的 Nova 木纹充电器出现问题后,我联系了客户服务。他们非常好相处,并提供了替代品。
很棒的充电器,很棒的公司。
JOURNEY OFFICIAL 回复2026-06-09
Hello Michele,
Thank you for your kind words and for taking the time to share your experience. We're glad our support team was able to assist you and resolve the issue. We truly appreciate your support and hope you continue to enjoy your NOVA charger!
J
Jason Harrison · 写过 1 条评价 · 体验于 2026-06-08 ·
★★★★★
我有一个 NOVA 3 合 1 充电器
我有一个 NOVA 3 合 1 充电器。 我喜欢充电器的风格和功能。 在处理客户服务和支持时,他们的专业知识不匹配。 我对我的经历非常满意。
JOURNEY OFFICIAL 回复2026-06-09
Hi Jason,
Thank you for your kind feedback! We're glad to hear you're enjoying your NOVA 3-in-1 Charger and had a positive experience with our support team. We truly appreciate your support!
Hello Lisa,
Thank you for your amazing feedback! We're thrilled to hear you're enjoying the product and that our team could assist you quickly and professionally. We truly appreciate your recommendation and support!
Hello,
Thank you for your kind words and support!
We’re glad our team could quickly assist with your LOC8 Wallet and get a replacement sorted for you. It’s great to hear you’re enjoying the product and had a positive experience with our service.
We truly appreciate your continued support and look forward to serving you again.
N
Nicolas BERLAUD · 写过 1 条评价 · 体验于 2026-06-02 ·
★★★★★
很棒的产品
很棒的产品,LOC8 钥匙扣出现问题,一天之内就解决了。很棒的客户服务。会推荐100%。
JOURNEY OFFICIAL 回复2026-06-03
Hello,
Thank you for your kind words and recommendation!
We're delighted to hear that you're enjoying our products and that our team was able to quickly resolve the issue with your LOC8 Key Holder. Your support means a lot to us.
Hi Jason,
Thank you so much for taking the time to share your experience.
We’re really glad to hear that our team was able to assist you quickly and provide the replacement part you needed. It’s always our goal to make things as smooth and hassle-free as possible for our customers.
We truly appreciate your loyalty and kind words of support. Feedback like yours means a lot to the team and motivates us to keep improving. Thank you
C
CHERYL DUGAN · 写过 2 条评价 · 已认证 · 体验于 2026-03-03 ·
★★★★★
没关系
该产品并不像它所宣传的那样
JOURNEY OFFICIAL 回复2026-06-19
Hello Cheryl,
Thank you for your feedback. Upon following up with our team, we have confirmed that your issue has been resolved. We apologize for any inconvenience caused and look forward to serving you in the future.
Hello Ed,
Thank you for your kind words and continued support!
We're delighted to hear that you're enjoying our charging products and that our customer support team was able to quickly resolve the issue with your lost shipment. Your feedback means a lot to us, and we're grateful to have you as a valued customer.
B
Brett Kelly · 写过 2 条评价 · 体验于 2026-04-16 ·
★★★★★
Loc8 Finder 的充电器丢失了……
我的 Loc8 Finder 钱包的充电器丢失了。 联系 Journey 团队购买替换品……两天后收到了免费的替换品。
很棒的服务远远超出了我的预期。
JOURNEY OFFICIAL 回复2026-06-02
Hello Brett,
Thank you for taking the time to share your experience!
We're delighted to hear that our team was able to help with your LOC8 Finder Wallet charger and that the replacement arrived quickly. Providing excellent customer service is very important to us, so it's wonderful to know we exceeded your expectations.
We truly appreciate your support and kind words.
Hi Ryan,
Thank you for your wonderful feedback!
We're delighted to hear that you're continuing to enjoy your LOC8 Wallet and that our support team was able to assist when you needed a replacement charging cable. While the cables are not currently sold separately, we're glad we could help and make the experience a positive one.
Your kind words about both our product and customer support mean a great deal to us. Thank you for choosing Journey and for taking the time to share your experience.
I
Ian Blakesley · 写过 5 条评价 · 体验于 2026-05-21 ·
★★★★★
桌垫
当您需要某些东西时,强烈推荐优质的产品和优质的客户服务。
JOURNEY OFFICIAL 回复2026-06-02
Hi Ian,
Thank you for your kind words and recommendation!
We're thrilled to hear that you're enjoying your desk mat and that you've had a positive experience with both our products and customer service. Feedback like yours means a lot to our team.
We truly appreciate your support and look forward to serving you again in the future.
A
Anthony Boyle · 写过 3 条评价 · 体验于 2026-05-24 ·
★★★★★
我购买了 LOC8 Versa Finder...
我从 Journey 购买了 LOC8 Versa Finder 钱包……我是一个非常非常满意的客户。
这不仅是一个很棒的产品,而且他们的客户服务也是一流的。
连接设备出现问题,他们迅速响应(周日)并解决了这个问题。
强烈推荐他们和他们的产品......肯定会扩大我的旅程产品系列。
JOURNEY OFFICIAL 回复2026-06-02
Hello Anthony,
Thank you so much for your amazing feedback!
We're thrilled to hear that you're enjoying your LOC8 Versa Finder Wallet and that our support team was able to quickly resolve your issue. Providing both high-quality products and exceptional customer service is what we strive for, so it's wonderful to know we've met your expectations.
We truly appreciate your recommendation and are excited to be part of your growing Journey collection.
Thank you for your support!
E
Emz Pekaboo · 写过 1 条评价 · 体验于 2026-05-22 ·
★★★★★
优秀的产品和客户支持...
卓越的产品和客户支持随时准备回答任何疑问
JOURNEY OFFICIAL 回复2026-06-02
Hello Emz,
Thank you for your kind words!
We're delighted to hear that you're enjoying our products and that you've had a positive experience with our customer support team. Providing excellent products and responsive support is always our goal.
We truly appreciate your support and feedback.
Hello Liz,
Thank you so much for your kind words! We're delighted to hear that you love the portable charger and had a great experience with our customer service team.
Your feedback means a lot to us, and we truly appreciate your support. Thank you for choosing us!
c
customer · 写过 6 条评价 · 体验于 2026-05-22 ·
★★★★★
优质的服务
优质的服务。添加了错误的订单地址,但在联系销售团队后,地址几乎立即被更改。谢谢
JOURNEY OFFICIAL 回复2026-06-03
Hello,
Thank you for your kind feedback! We're glad we could quickly update your address and help ensure your order was on track. We appreciate your support and look forward to serving you again.
Hello,
Thank you for your detailed feedback! We're sorry for the issue with your charger, but glad Priyanka and the Journey Support Team could assist quickly and make the replacement process smooth. We really appreciate your support and kind words.
Hello,
Thank you for your kind words! We're pleased we could assist and find a fair solution for you. It's great to hear you're happy with both the product and the service. We truly appreciate your support!
c
customer · 写过 2 条评价 · 体验于 2026-05-21 ·
★★★★★
处理问题时快速且有帮助......
处理交货问题时快速且有帮助
JOURNEY OFFICIAL 回复2026-06-03
Hello,
Thank you for your feedback! We're glad we could help resolve your delivery issue quickly and efficiently. We appreciate your support and hope you enjoy your purchase.