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JOURNEY OFFICIAL

100 条评价

4.9100 条评价
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关于 JOURNEY OFFICIAL

数据更新
网站
journeyofficial.com
分类
电子与科技
所在地
United States · Newark
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(2/2 条)
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JOURNEY OFFICIAL靠谱吗?

JOURNEY OFFICIAL(journeyofficial.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,98% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Mark M · 写过 2 条评价 · 体验于 2026-06-09 ·

客户服务很到位

大约一年前,我购买了 Trio Ultra 3,突然间它无法为我妻子的手机充电。 但手表仍然在充电。 所以我联系了客户服务,他们的反应非常好。 他们给了我一些尝试,最终的罪魁祸首是我妻子的手机需要关闭/打开功能! 😂 她喜欢闪电般的快速充电。 强烈推荐这家公司。

JOURNEY OFFICIAL 回复2026-06-12

Hello Mark, Thank you for sharing your experience, Mark! We're glad our support team could help troubleshoot the issue and get everything working again. Sometimes the simplest fix does the trick! 😊 It's great to hear that your wife is enjoying the fast charging, and we truly appreciate your recommendation and continued support.

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Christina Cooley · 写过 1 条评价 · 体验于 2026-06-09 ·

优质产品

优质的产品,良好的沟通。 多次订购,使 B2B 批量采购变得非常容易。

JOURNEY OFFICIAL 回复2026-06-12

Hi Christina, Thank you for your continued support! We're delighted to hear that you've had a positive experience with both our products and our team. It's been a pleasure working with you on your B2B bulk orders, and we look forward to supporting your future purchases.

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Michele Summers · 写过 3 条评价 · 体验于 2026-06-08 ·

出色的支持和服务

在我的 Nova 木纹充电器出现问题后,我联系了客户服务。他们非常好相处,并提供了替代品。 很棒的充电器,很棒的公司。

JOURNEY OFFICIAL 回复2026-06-09

Hello Michele, Thank you for your kind words and for taking the time to share your experience. We're glad our support team was able to assist you and resolve the issue. We truly appreciate your support and hope you continue to enjoy your NOVA charger!

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Jason Harrison · 写过 1 条评价 · 体验于 2026-06-08 ·

我有一个 NOVA 3 合 1 充电器

我有一个 NOVA 3 合 1 充电器。 我喜欢充电器的风格和功能。 在处理客户服务和支持时,他们的专业知识不匹配。 我对我的经历非常满意。

JOURNEY OFFICIAL 回复2026-06-09

Hi Jason, Thank you for your kind feedback! We're glad to hear you're enjoying your NOVA 3-in-1 Charger and had a positive experience with our support team. We truly appreciate your support!

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Lisa Radcliffe · 写过 1 条评价 · 体验于 2026-06-03 ·

很棒的公司和很棒的产品

很棒的公司和很棒的产品!会推荐100%。我遇到的任何问题都得到了快速且专业的解决。市场上最好的产品!

JOURNEY OFFICIAL 回复2026-06-05

Hello Lisa, Thank you for your amazing feedback! We're thrilled to hear you're enjoying the product and that our team could assist you quickly and professionally. We truly appreciate your recommendation and support!

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Jeff Ferron · 写过 2 条评价 · 体验于 2026-06-01 ·

令人难以置信的客户支持

令人难以置信的客户支持。不到一天就回复了。我喜欢的 loc8 钱包使用近一年后出现了一些小缺陷。只是想我会要求看看。他们立即免费发送了替换品,也无需退货。了不起的公司!会继续从他们那里购买。优质的产品也是如此。

JOURNEY OFFICIAL 回复2026-06-02

Hello, Thank you for your kind words and support! We’re glad our team could quickly assist with your LOC8 Wallet and get a replacement sorted for you. It’s great to hear you’re enjoying the product and had a positive experience with our service. We truly appreciate your continued support and look forward to serving you again.

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Nicolas BERLAUD · 写过 1 条评价 · 体验于 2026-06-02 ·

很棒的产品

很棒的产品,LOC8 钥匙扣出现问题,一天之内就解决了。很棒的客户服务。会推荐100%。

JOURNEY OFFICIAL 回复2026-06-03

Hello, Thank you for your kind words and recommendation! We're delighted to hear that you're enjoying our products and that our team was able to quickly resolve the issue with your LOC8 Key Holder. Your support means a lot to us.

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Jason Pits · 写过 5 条评价 · 体验于 2026-06-01 ·

备件

联系了旅程关于我的车载充电器附件,我已经有一段时间了。我想为其购买一个零件,他们免费发送给我,没有任何问题,这就是为什么我将永远忠诚,你也一样。

JOURNEY OFFICIAL 回复2026-06-02

Hi Jason, Thank you so much for taking the time to share your experience. We’re really glad to hear that our team was able to assist you quickly and provide the replacement part you needed. It’s always our goal to make things as smooth and hassle-free as possible for our customers. We truly appreciate your loyalty and kind words of support. Feedback like yours means a lot to the team and motivates us to keep improving. Thank you

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CHERYL DUGAN · 写过 2 条评价 · 已认证 · 体验于 2026-03-03 ·

没关系

该产品并不像它所宣传的那样

JOURNEY OFFICIAL 回复2026-06-19

Hello Cheryl, Thank you for your feedback. Upon following up with our team, we have confirmed that your issue has been resolved. We apologize for any inconvenience caused and look forward to serving you in the future.

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ed young · 写过 3 条评价 · 体验于 2026-05-29 ·

喜欢从…订购的充电产品

喜欢从征途订购的充电产品。他们有很棒的充电设备,可以同时为我的 iPhone、手表和耳机充电。 我已经订购过好几次了,没有任何问题。但最近有一批货物在邮寄过程中丢失了。我就物品丢失事宜联系了 Journey。 Journey CS 立即发出了替换物品。 旅程物品及其 CS 的丰富经验。

JOURNEY OFFICIAL 回复2026-06-02

Hello Ed, Thank you for your kind words and continued support! We're delighted to hear that you're enjoying our charging products and that our customer support team was able to quickly resolve the issue with your lost shipment. Your feedback means a lot to us, and we're grateful to have you as a valued customer.

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Brett Kelly · 写过 2 条评价 · 体验于 2026-04-16 ·

Loc8 Finder 的充电器丢失了……

我的 Loc8 Finder 钱包的充电器丢失了。  联系 Journey 团队购买替换品……两天后收到了免费的替换品。 很棒的服务远远超出了我的预期。

JOURNEY OFFICIAL 回复2026-06-02

Hello Brett, Thank you for taking the time to share your experience! We're delighted to hear that our team was able to help with your LOC8 Finder Wallet charger and that the replacement arrived quickly. Providing excellent customer service is very important to us, so it's wonderful to know we exceeded your expectations. We truly appreciate your support and kind words.

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Ryan · 写过 2 条评价 · 体验于 2026-05-23 ·

我继续享受我的 Loc8 之旅……

我仍然非常喜欢我的 Journey Loc8 钱包。 我最近丢失了随附的充电线,并联系了该公司的支持团队。我很失望地得知这些电缆不单独出售,但非常感谢支持团队同意为我提供免费更换。 拥有优秀的产品并得到强大的支持团队的支持,真是一次很棒的体验。 谢谢你的旅程。

JOURNEY OFFICIAL 回复2026-06-02

Hi Ryan, Thank you for your wonderful feedback! We're delighted to hear that you're continuing to enjoy your LOC8 Wallet and that our support team was able to assist when you needed a replacement charging cable. While the cables are not currently sold separately, we're glad we could help and make the experience a positive one. Your kind words about both our product and customer support mean a great deal to us. Thank you for choosing Journey and for taking the time to share your experience.

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Ian Blakesley · 写过 5 条评价 · 体验于 2026-05-21 ·

桌垫

当您需要某些东西时,强烈推荐优质的产品和优质的客户服务。

JOURNEY OFFICIAL 回复2026-06-02

Hi Ian, Thank you for your kind words and recommendation! We're thrilled to hear that you're enjoying your desk mat and that you've had a positive experience with both our products and customer service. Feedback like yours means a lot to our team. We truly appreciate your support and look forward to serving you again in the future.

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Anthony Boyle · 写过 3 条评价 · 体验于 2026-05-24 ·

我购买了 LOC8 Versa Finder...

我从 Journey 购买了 LOC8 Versa Finder 钱包……我是一个非常非常满意的客户。 这不仅是一个很棒的产品,而且他们的客户服务也是一流的。 连接设备出现问题,他们迅速响应(周日)并解决了这个问题。 强烈推荐他们和他们的产品......肯定会扩大我的旅程产品系列。

JOURNEY OFFICIAL 回复2026-06-02

Hello Anthony, Thank you so much for your amazing feedback! We're thrilled to hear that you're enjoying your LOC8 Versa Finder Wallet and that our support team was able to quickly resolve your issue. Providing both high-quality products and exceptional customer service is what we strive for, so it's wonderful to know we've met your expectations. We truly appreciate your recommendation and are excited to be part of your growing Journey collection. Thank you for your support!

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Emz Pekaboo · 写过 1 条评价 · 体验于 2026-05-22 ·

优秀的产品和客户支持...

卓越的产品和客户支持随时准备回答任何疑问

JOURNEY OFFICIAL 回复2026-06-02

Hello Emz, Thank you for your kind words! We're delighted to hear that you're enjoying our products and that you've had a positive experience with our customer support team. Providing excellent products and responsive support is always our goal. We truly appreciate your support and feedback.

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Liz Jenkins · 写过 2 条评价 · 体验于 2026-05-22 ·

客户服务非常好

客户服务非常好! 为什么 ? 他们很快就解决了我使用扁平便携式充电器时遇到的问题。 这是一个很棒的产品。 旅行顺利。 非常容易使用。 客户服务人员会仔细检查我的每一步。 我会再次购买这个作为礼物。 谢谢你💕

JOURNEY OFFICIAL 回复2026-06-03

Hello Liz, Thank you so much for your kind words! We're delighted to hear that you love the portable charger and had a great experience with our customer service team. Your feedback means a lot to us, and we truly appreciate your support. Thank you for choosing us!

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customer · 写过 6 条评价 · 体验于 2026-05-22 ·

优质的服务

优质的服务。添加了错误的订单地址,但在联系销售团队后,地址几乎立即被更改。谢谢

JOURNEY OFFICIAL 回复2026-06-03

Hello, Thank you for your kind feedback! We're glad we could quickly update your address and help ensure your order was on track. We appreciate your support and look forward to serving you again.

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E MARINOU · 写过 13 条评价 · 体验于 2026-05-20 ·

充电器出现故障后提供出色的支持

我的 Journey NOVA 三合一无线充电器遇到了问题,AirPods 充电板停止工作,但设备的其余部分似乎正常。 我联系了旅程支持并提供了照片和对故障的清晰解释。他们的反应迅速、礼貌且务实。他们安排了更换,没有不必要的来回,新的充电器很快就到了。 任何产品都可能出现故障,但良好的客户服务体现在公司的响应方式上。在这种情况下,Journey 很好地处理了这个问题,并使流程变得简单。 感谢 Priyanka 和旅程支持团队提供的有用且高效的服务。

JOURNEY OFFICIAL 回复2026-06-03

Hello, Thank you for your detailed feedback! We're sorry for the issue with your charger, but glad Priyanka and the Journey Support Team could assist quickly and make the replacement process smooth. We really appreciate your support and kind words.

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paulbyrne · 写过 13 条评价 · 体验于 2026-05-20 ·

我有一个小问题

我的磁性钱包有一个小问题,不幸的是它已经过了保修期。团队非常同情我的处境,并公平和尊重地对待我。产品很棒,客户服务也很棒。

JOURNEY OFFICIAL 回复2026-06-03

Hello, Thank you for your kind words! We're pleased we could assist and find a fair solution for you. It's great to hear you're happy with both the product and the service. We truly appreciate your support!

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customer · 写过 2 条评价 · 体验于 2026-05-21 ·

处理问题时快速且有帮助......

处理交货问题时快速且有帮助

JOURNEY OFFICIAL 回复2026-06-03

Hello, Thank you for your feedback! We're glad we could help resolve your delivery issue quickly and efficiently. We appreciate your support and hope you enjoy your purchase.