JOURNEY OFFICIAL（journeyofficial.com）在 OK.one 的综合评分为 4.9 分（满分 5 分），基于本站收录的 100 条用户评价，属于电子与科技分类，口碑优秀。好评高度一致，98% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
我联系了客户服务部，询问一些小事，意外地收到了出色的客户服务。我忘了包括我的第一次订单积分，只有 5%，他们非常令人愉快，而且很容易退还我差价。 我强烈推荐这家公司。
Hello Teresa, Thank you so much for your kind words! We're delighted we could help, and we're grateful for your recommendation. We look forward to serving you again!
ALTI LIFT 无线桌垫黑色： 一次，再也不会。便宜的聚酯毛毡，没有羊毛毡。人造皮革是一种又薄又硬的薄片。感觉不高级或令人愉快。
Hello B Matt, Thank you for taking the time to share your feedback. We're sorry to hear that the ALTI LIFT Wireless Desk Mat didn't meet your expectations. We appreciate your honest comments regarding the materials and overall feel of the product. If you're not completely satisfied with your purchase, please reach out to our support team on [email protected]—we'd be happy to assist you with the available options.
我经历过的最好的客户服务。有史以来最快的响应。将会从 JRNY 购买更多产品。
Hi David, Thank you for your amazing feedback! We're thrilled to hear you had such a great experience with our customer service. We truly appreciate your support and look forward to serving you again!
我的 MagSafe 钱包 Loc8 坏了并停止工作，联系了 Journey 的销售团队，他们帮我更换了它。这是卓越的客户服务。
Hello Rajendra, Thank you for your kind words! We're glad we could quickly resolve the issue and get you a replacement. We truly appreciate your support and hope you continue to enjoy your Loc8 wallet!
喜欢我购买的三合一充电器。当我旅行的时候这是非常方便的。我可以同时为手表、手机和 EarPods 充电。很棒的产品！
Hello T. Smith, Thank you for your wonderful feedback! We're so glad the 3-in-1 charger has made traveling more convenient for you. We appreciate your support and hope you continue to enjoy it!
我收到了 LOC8 Versa 作为礼物。 我立即喜欢上了这款钱包的质量、外观和感觉。 我无法将其链接到“查找我的”应用程序。 我给客服发了邮件，一个小时内就收到回复了！ 他们向我提供了一些东西来尝试看看我们是否可以解决问题——直接、合乎逻辑的步骤。 当没有任何效果时，他们说他们会更换它。 第二天就到了！ 新的有效了！ 我喜欢这款钱包，合身和做工都非常出色，而且客户服务绝对是一流的。
Hello Mark, Thank you so much for your wonderful review! We're thrilled to hear you're enjoying your LOC8 Versa and that our support team was able to get everything sorted quickly. It's great to know the replacement arrived promptly and is working perfectly. We truly appreciate your support and hope you continue to enjoy your wallet for years to come!
Hello Namratha, Thank you for your kind words! We're delighted to hear you had a great experience with our customer service. We truly appreciate your support!
我购买了一个三合一充电器来替换我们留在酒店房间的充电器。因为我还有另一个 JRNY 充电器，我相信它能用，并扔掉了包装。嗯……我的妻子对我说，“这不是给我的手表充电。” 我向 JRNY 提出了请求，他们迅速回复并提出了修复问题的建议。原来是充电线。 JRNY 是一家关心客户的伟大公司。响应时间快！建议！ 甚至在我没有回复邮件时跟进邮件。 我肯定会再次购买JRNY产品。
Hello Gregor, Thank you for your wonderful feedback! We're delighted we could help resolve the issue and that our team was able to assist you promptly. Your support means a lot to us, and we look forward to serving you again in the future!
团队很快回答了我的问题，并提供了非常满意的解决方案。我喜欢这个品牌并且客户服务非常好
Hello Derrick, Thank you for your kind words! We're so glad to hear our team was able to help quickly and provide a satisfactory solution. We truly appreciate your support and are delighted that you love our brand.
我的问题是为我的钱包充电，我获得了很好的体验，支持速度很快，沟通速度更快。
Hello Thank you for your kind feedback! We're glad to hear your charging issue was resolved and that you had a great experience with our support team. We truly appreciate your support!
购买后客服态度非常好！及时答复和帮助。 非常感谢！
Hello Kwan, Thank you for your wonderful feedback! We're delighted to hear you had a great post-purchase experience with our team. We truly appreciate your support and hope you continue to enjoy your Journey products!
我伸手为我的钥匙收纳盒购买一条新的充电线，因为我丢失的充电线 100% 是我的错，并准备支付新的费用。征途免费给我寄了一个新的！！！现在是终身客户。
Hello Robert, Thank you for sharing your experience! We're so glad we could help. Your support means a lot to us, and we're grateful to have you as part of the Journey community.
很棒的产品。优秀的客户服务
Hello Carol, Thank you for your wonderful feedback! We're thrilled to hear you're happy with our products and customer service. We truly appreciate your support!
快速响应 优秀的客户服务 超出了我的预期 从这家公司购买了很多商品并将继续这样做
Hello, Thank you for your wonderful feedback! We're thrilled to hear our customer service exceeded your expectations. We truly appreciate your continued support and look forward to serving you again!
买了几件东西，对价格和质量都很满意。
Hello J Rowley, Thank you for your feedback! We're delighted to hear you're pleased with both the quality of our products and the value they offer. We truly appreciate your support!
这款桌垫令人难以置信。其多功能性和质量是无与伦比的。不仅如此，Journey 的员工也真正关心我们。感谢您给我这次难以置信的经历。妻子喜欢它！
Hi Daniel, Hi, Thank you so much for your wonderful review! We're delighted to hear that you're loving the desk mat and that its versatility and quality have exceeded your expectations. It means a lot to us to know your wife loves it too! Thank you for your kind words and for choosing Journey. We truly appreciate your support and hope you continue to enjoy your desk mat for years to come.
喜欢 Aria 3 合 1 无线充电器。 让一切变得如此简单，减少混乱，无需在旅途中携带大量电缆。方便的环境光，触感很好。 有点贵，我认为你花的钱是值得的。订购方便，交货快捷。考虑很快购买更多产品。
Hi Ian, Thank you so much for your thoughtful review! We're delighted to hear you're enjoying your ARIA 3-in-1 Wireless Charger and that it's helping keep your space tidy while making charging more convenient. We're also pleased to know you appreciated the ordering experience and fast delivery. Your feedback means a lot to us, and we're excited to hear you're considering more Journey products. Thank you for your support, and we look forward to serving you again soon!
我在旅程官方网站上获得了一次奇妙的体验。这些产品不仅美观，而且真正实用，正是我所希望的。最重要的是，客户服务非常出色：善于沟通、反应灵敏，而且他们实际上以对客户有利的方式解决问题。很少有公司能够同时提供正确的产品和支持。强烈推荐。
Hi, Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying our products and that our customer support team was able to provide a great experience. Your kind words and recommendation mean a lot to us. Thank you for choosing Journey—we truly appreciate your support!
喜欢我订购的钱包，交货时间和质量都很好。希望能再次来这里购物。
Hello, Thank you for your wonderful feedback! We're thrilled to hear that you love your new wallet and that you were happy with both the delivery time and the quality. Your support means a lot to us, and we look forward to serving you again in the future.
我最初购买了 Nova 无线充电器，其质量给我留下了深刻的印象，因此我进一步了解了 Journey 上提供的产品。我额外购买了一个 mag 保险箱 Versa 钱夹/卡夹和支架以及 Loc8 跟踪卡。 我在设置 Loc8 卡和为其充电时遇到了困难，我联系了客户服务并获得了优质的服务。在与团队解决问题后，解决了将交付替换品的问题。所有的互动都是尊重的、及时的，新卡当天就发出了。 Nova 支架外观时尚，可为手机、手表和耳机充电。它具有夜灯功能，手机可以纵向或横向放置，iPhone 的夜间时钟功能是一个额外的好处。
Hi Deborah, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you're enjoying your Journey products and that our support team was able to assist you with your LOC8 Cards. Providing prompt, respectful, and helpful service is something we take great pride in, and we're thrilled to know it made a positive difference. We truly appreciate your support and hope you continue to enjoy your Nova charger and other Journey products. If you ever need any assistance, we're always here to help.
共 100 条符合条件的评价