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KeepCalling.com

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201 条评价

3.6201 条评价
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关于 KeepCalling.com

数据更新
网站
keepcalling.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(59/59 条)
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商家自述

KeepCalling.com 的目标是通过易于使用的服务和公平的价格向少数族裔市场提供最好的产品。从预付费信用到月度套餐、移动充值或虚拟号码,KeepCalling.com 的服务拉近了人们之间的距离,并帮助他们无论身在何处都保持联系。通过 KeepCalling,可以轻松打电话回家!有关更多信息,请访问:通话费率如何通话创建新帐户帮助中心

以上内容由商家自行提供,未经平台核实。

KeepCalling.com靠谱吗?

KeepCalling.com(keepcalling.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 201 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:62% 给出 4 星及以上,同时 25% 打了 1 星;商家回复了 100% 的差评;评价主要围绕使用体验、价格。数据最后更新于 2026-08-11。

评价综述

AI 生成

评论者对这家公司的体验非常好。在拨打长途电话至各个海外目的地时,客户始终欣赏实惠的价格、合理的资费以及总体物超所值。许多消费者在与国外家人保持联系时经常注意到极其可靠的连接、清晰的音质以及卓越的易用性。 然而,有些人提到偶尔会遇到技术问题,例如意外掉线、背景静电以及长时间通话期间的音频延迟。一小部分用户还遇到了意外的额外费用、隐藏的费率差异或有关服务更改和帐户计费的令人沮丧的困难。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

很棒的应用程序,但糟糕的客户服务......

很棒的应用程序,但客户服务很糟糕——只是一个给出通用答案的聊天机器人。所以,在您需要某些帮助之前,这是一个很棒的应用程序......

KeepCalling.com 回复2026-03-10

Hello, Thank you for getting in touch! We can see that you had several email conversations with our Customer Support agents and they advised about the issue regarding the credit you had on both accounts. We hope this is clear now and we assure you that we do not have chatbots, but real persons helping you via email or phone. Keep in touch! Your KeepCalling Team

他们对失败的呼叫收费并扣除......

他们对失败的呼叫收费,甚至在“响铃”时也会扣除话费。他们拒绝为应用程序故障引起的问题提供全额退款 - 我不推荐这样做。对我来说最糟糕的国际电话服务。 回应下面的回复:我无法拨打任何成功的电话 - 我不明白当它只在我这边响铃而没有应答时,如何测量“呼叫”的持续时间。我过去使用过的其他服务都没有向用户收取失败呼叫的费用。 更多关于我使用该应用程序的体验: - 拨打电话时,应用程序显示已连接,但没有连接(不响铃) - 打电话时一直响(我问过我联系过的人,你们那边有没有看到有来电,他们都说没有。 - 有一次,电话似乎连接到了一个机器人(说的是我的来电者都不会说的语言) 换句话说,我因从未接受过的服务而被收费(但他们“定义”了持续时间)。

KeepCalling.com 回复2026-03-11

Hello, Thank you for getting in touch. We can see that you have already had several email exchanges with our Customer Support team. They informed you that all failed calls lasting less than one minute have been credited back, in accordance with our policy. In the last 60 days, apart from those calls, we can also see a call that lasted over 5 minutes. Unfortunately, we are unable to refund this call, as the duration indicates that it was successfully connected. Thank you for your understanding. Your KeepCalling Team

太糟糕了

您通过 Apple Pay 支付 6.99 欧元,即可收到 4.50 欧元的费用。然而,在检查 Apple Pay 发票时,显示 5.78 欧元 + 1.21 欧元增值税。这就提出了一个问题:1.28 欧元(5.78 欧元 - 4.50 欧元)的差额从何而来? 您能澄清一下这个差异吗?另外,收费的依据是什么?是否仅在电话开始响铃时发生,即使呼叫实际上并未接通?

KeepCalling.com 回复2026-03-10

Hi, Arash, Thank you for your feedback. We understand your concern about the costs. The fee you see is actually set by Apple Play, not by us. They impose additional charges on in-app purchases, which affects the final price. In this case, we advise you to buy Voice Credit directly through our website. Regarding the connection of the calls, as noted on the website, calls to Iran may encounter problems due to the local situation. For better connection, please try calling through access numbers. If you need any other details or help when using the service, you can contact our Support team, available 24/7. Keep in touch! Your KeepCalling team

这是一个骗局

这是一个骗局。他们将你的电话重定向到人工智能答录机,只是为了吸走你的信用。这是多么肮脏的赚钱方式啊!

KeepCalling.com 回复2026-03-06

Hi, Behn, Thank you for your feedback, but we don't use AI answering machines. Please provide some information (reference number, email) so that we can identify your account, and help you with any issue that you may encounter. Thank you! Your KeepCalling Team

当我给不同的人打电话时...

当我用不同的语言给不同的人打电话时,请拿起电话!数字是正确的!

KeepCalling.com 回复2026-03-09

Hi, Sahar, We are sorry to see that you experienced issues with your calls. As noted on the website, calls to Iran may encounter problems due to the local situation. Our Support Team will be in touch for further assistance. Your KeepCalling Team

服务差

队伍不断地被切断。即使手机中的网络连接看起来良好或者我使用的是无线网络,连接也会下降。机器人招待服务

KeepCalling.com 回复2026-03-06

Hi, Manuela, Thank you for getting in touch! Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your WiFi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. To ensure a high successful connection and call quality, please set up your Caller ID (the number showing up on the screen of the person you call). You can find the option in the app Menu. 1. Go to the app menu, tap "More", select "Set my Caller ID" and enter the number you'd like your friends and family to see when you call them. 2. Shortly after, you'll receive an SMS with a Verification Code. Simply confirm the verification code on the same page and your Caller ID is set. For any questions, you can contact our Support Team, available 24/7. Thank you for being with us! Your KeepCalling Team

请给您的客户一个合理的...

请给您的客户一段合理的时间来输入必要的数字

KeepCalling.com 回复2026-02-24

Dear Nathan, We appreciate you bringing this to our attention. Your feedback helps us improve. In the meantime it might be easier to use our free features that will save you time. If you decide to active them from your online account you will be able to skip dialing the PIN (PINless) or the destination number (Speed Dial). Please let us know if you need assistance, KeepCalling