Hi, Jo,
Thank you for taking the time to send us your feedback. Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your WiFi or cellular data Internet connection and device settings as well.
Nevertheless, please contact our Support Team so they can further investigate all possible issues.
Keep in touch!
Your KeepCalling team
Hello and thank you for your review!
Checking our records, we can see that you got in touch with our Support Team and received assistance. If our phone lines are busy and you cannot reach us by phone (our busiest channel), email is the fastest alternative. Our email response time is less than 1 hour on average.
Keep in touch!
Your KeepCalling Team
Hi Lili,
Thank you for reaching out. We are sorry that you are experiencing problems with the service. Please send us more information about your account, so that our Support team can start investigating, or contact us directly here: https://keepcalling.com/contact.
Keep in touch!
Your KeepCalling team
Hello!
Unfortunately, your account was suspended because it did not pass the automatic online security checks. Our Support Team is available 24/7 if you have any questions or concerns.
Thank you for your understanding!
Hello!
We are sorry to hear that you experienced issues with your calls. As noted on our website, calls to Iran may encounter problems due to the local situation there.
Our Support Team has already been in contact with you and, unfortunately, no further action can be taken from our end.
Thank you for your understanding!
Dear customer,
We are sorry that you encountered issues when using our service. Please provide more information about your account, so that our agents can further investigate.
Thank you!
Hi,
Thank you for opening up the topic!
With us there are no fees, that's on the one hand. Secondly, the rates are the result of high call quality criterion when selecting our partners. Thank you for your understanding and for being with us!
Thirdly, don't forget that you can get regular offers by email (spam free newsletter). Make sure you are subscribed. Log into your account and go to the homepage. Press / tap "Get offers" (button down the page).
For any other questions, you can contact our Support team, available 24/7.
Your KeepCalling team
Hi Robert!
Thank you for getting in touch! Using a UK address for your order should be no problem. We can look into this but we need more details; please contact our Support Team for further assistance: https://keepcalling.com/contact
Great day ahead!
Hello!
We are sorry to hear that you experienced issues with your calls. As noted on our website, calls to Iran may encounter problems due to the local situation there.
Our Support Team is in contact with you for further assistance.
Keep in touch!
Hello,
Thank you for reaching out. We are sorry that you are experiencing problems with the service. Please send us more information about your account, so that our Support team can start investigating, or contact us directly here: https://keepcalling.com/contact.
Keep in touch!
Your KeepCalling team
Hello and thank you for taking the time to review our services!
We have verified your call connection. The vast majority of problems occur because of a weak telecommunication network in the destination country, especially during peak hours. This can cause quality issues or even disconnect the call unexpectedly.
However, we have made some changes to how your calls connect to your account to avoid future problems.
Your KeepCalling Team
Hello!
We are sorry to hear that you experienced issues with your calls. As noted on our website, calls to Iran may encounter problems due to the local situation there.
Our Support Team will contact you for further assistance.
Keep in touch!