K Health

Hi Mary, we are glad you had a positive experience with our provider on the K Health platform. Our physicians follow strict telemedicine guidelines and company policies to provide patients with the highest quality of care. If you would like to share more about your experience feel free to email us at [email protected].

Hi Chris, thank you for your feedback. I understand your frustration with what felt like generic "copy-and-paste" answers, similar to what you might get from ChatGPT. We agree that individualized assessment is definitely crucial for effective medical judgement and we are continuously working to provide the highest quality of care. Please reach out to us at [email protected] so that we can assess your case and see how we can help you.

We are glad that you had a good experience with Dr. Torlone! All of our providers are professional and uphold the highest quality of care according to telemedicine guidelines and company policy! If you would like to share more about your experience please let us know at [email protected].

Hi Carlos, we are sorry that you did not have the best experience using our app and are grateful for the time you have taken to leave us feedback. At this time we do not provide more detailed work letters/sick notes. We apologize for this inconvenience. In regards to the user flow issue you faced, thank you for bringing this to our attention. We hope that you will continue to choose K Health to be part of your healthcare journey!

Hi Sasha, we are sorry that you didn't have the best experience using the K Health app. We appreciate you patience and feedback as this helps us improve the quality of services we offer. Regarding your referral we apologize for the delay. Please contact us at [email protected] or give us a call at (888) 564-5250 anytime Monday-Friday from 9a-7p EST & on weekends from 11-5p EST. Our support team is well equipped to help you. When you purchase a one time visit with us you can enter the same chat and follow up with a provider up to 7 days following the time of payment. We are sorry that you ran into trouble doing so. Our support team can also help with this and offer you some type of reparation for the trouble you experienced. We are grateful for your time and hope you will choose K Health again in the future.

Hi Angela, we are glad that you were satisfied with the care you received through the K Health app. Our goal is to provide affordable high quality healthcare that is easy to use and convenient. If you would like to provide more details about your experience let us know at [email protected]. Your feedback helps us improve our quality of care!

Hi Judy, we are glad that you were satisfied with the care you received using K Health! Even though we are a text-based platform, our providers are adept at conveying the same knowledge and compassion that you would receive during an in-person interaction. Thank you for choosing us to be part of your healthcare journey! We appreciate your trust in us.

Hi Hilaria, we are glad to hear that you were satisfied with the treatment you received using K Health. Our providers are all extremely knowledgeable and prioritize patient safety. Our goal is to provide affordable high quality healthcare that is accessible, easy to use, and convenient. If you would like to share more about your experience please email us at [email protected].

Hi Travis, we apologize for the difficulties and frustration you faced attempting to get your prescription renewed with us. We have reviewed your case and reached out to you via email to provide clarification. Thank you for your understanding and patience.

Hi Shannon, we are glad to hear that your experience with K Health was fast and efficient. We aim to provide affordable high quality care that is convenient, quick, and easy to use! If you would like to share more details about your experience, please email us at [email protected].

Hi Ali, we are glad to hear that you got the care you needed using K Health. We want to provide patients with an affordable high quality healthcare option that is convenient and easy to use. We would love to hear more about your experience. Feel free to email us at [email protected].

Hi Victoria, thank you for choosing us to be part of your healthcare journey since 2021. We appreciate your trust in us. We aim to provide affordable high quality healthcare that is convenient for patients and easy to use. While we are not a replacement for in-person care, we can definitely provide treatment for certain conditions. Thank you for recommending us to your friends and for your wonderful feedback! If you would like to share more about your experience, please email us at [email protected].

Hi Richard, we are glad to here that you got the care you needed using K Health and appreciate your feedback. We aim to provide affordable high quality care and are continuously working to improve our services. While we are a text based telehealth platform you can let your provider know that you would like to do a virtual call. If you run into any problems please email us at [email protected] or call us at (516) 218-1167. We would be happy to assist you.

Hi Frank, we are glad to hear that you got the care you needed using K Health. We aim to provide affordable high quality care for everyone. Our providers have a wealth of knowledge and prioritize patient safety. We would love to hear more about your experience. Feel free to send us an email at [email protected].

Hi Denise, we are happy to hear that you got the care and treatment you needed using K Health. We would love to hear more about your experience, so we can continue to improve our services. You can send us an email at [email protected].

Hi Jerrie, we are sorry that you were unsatisfied with your experience using the K Health app. Our providers follow strict telemedicine guidelines that limit the treatment they can provide. Please also note that you have 7 days to use your urgent care visit chat to follow up with one of our providers. We would love to see how we can assist you. Feel free to send us an email at [email protected].

Hi Juli, we are glad to hear that you enjoyed your experience using K Health. All of our providers are extremely knowledgable and follow strict telemedicine guidelines to provide you the best care. Our mission is provide affordable high quality healthcare to everyone! Your feedback helps us improve our services. We appreciate you choosing us to be part of your healthcare journey!

Hi Patricia, we are glad to hear that you received the care you needed and that you had a positive experience working with our provider. We strive to provide affordable high quality care to all. We would love to hear more about your experience. Please email us at [email protected].

Hi Michelle, we are glad to hear that you received the care that you needed and apologize for any misunderstanding. At this time, we cannot guarantee that patients will see the same provider as in a previous visit since our providers work varying schedules so that we can offer 24/7 service. Nevertheless, we understand how this may affect your comfort during a visit. We appreciate this feedback and will take it under consideration as we work to improve our services. We hope that you will continue choosing K Health for your non-emergency medical needs!

That's great to hear! We're thrilled we could provide a quick, efficient, and convenient experience right from your desk. Thanks for sharing your feedback & choosing K Health!