K Health

Wow, what an incredible review – thank you! We're so delighted to hear that K Health has transformed your health management with its ease of use, speed, and 24/7 accessibility. It's wonderful to know that our clinicians are making you feel heard and supported, and that our support staff, especially Matt, provided excellent assistance. We're truly proud to offer convenient, affordable, and reliable quality care from home. We deeply appreciate you recommending K Health!

Thank you for this fantastic feedback! It's our top priority that every patient feels truly heard and receives personalized, appropriate treatment. We appreciate you choosing K Health and hope you will consider us again in the future!

We're thrilled to hear you had such a smooth experience! It's our goal to provide prompt, accessible care, and we're so glad our clinician could help you quickly get your prescription. Thanks for the wonderful feedback & for choosing K Health!

That's fantastic to hear! We're thrilled our process was simple, effective, and efficient for you. We know your time is valuable, and it's our goal to ensure none of it gets wasted. Thanks for sharing your positive feedback & choosing K Health!

We are truly sorry to hear about your frustrating experience and that you feel your time and money were wasted. This is certainly not the experience we want our members to have, and we understand your disappointment, especially after paying upfront. Our clinicians' primary focus is always patient safety and ensuring you receive the most appropriate level of care. There are times when, based on a patient's symptoms or medical history, an in-person visit to an urgent care facility or emergency room is necessary to provide a proper diagnosis, physical examination, or immediate intervention that cannot be safely or effectively done via telehealth. When this happens, it's done out of concern for your well-being. We would like to understand more about your specific situation and discuss your concerns directly. Please reach out to our Patient Experience team at [email protected] so we can review your case further. We strive to provide valuable, accessible care, and we regret that we fell short of your expectations in this instance. Thank you for reaching out and we look forward to hearing from you.

That's wonderful to hear! We're glad we could provide a fast and efficient response for you. We appreciate you choosing K Health and hope you will consider us again in the future!

We're so glad our doctor provided thorough answers, accurately diagnosed your condition, and prescribed the medicine you needed. Thanks for sharing your positive experience & for choosing K Health!

We're absolutely thrilled to hear about your five-star experience as a first-time K Health patient! It's incredibly rewarding to know we could provide such quick, easy, and effective care, especially given the challenges you faced with transportation and getting the necessary support elsewhere. We understand how frustrating it must have been to encounter barriers to care, and we're so glad our virtual visit process was accessible and easy for you to navigate, even as someone who is legally blind. It's wonderful to hear your provider was understanding and accommodating of your reading pace. As a fellow nurse, your feedback on the thoroughness of the assessment means a great deal to us. Our goal is always to deliver high-quality, comprehensive care that leads to positive outcomes, like getting you the e-script you needed to feel better without leaving home. Thank you so much for recommending K Health to your family members. We truly appreciate your trust and look forward to being a reliable resource for your health needs in the future!

We're truly sorry your AI experience and doctor connection were frustrating after your $79 payment. We understand the importance of clear expectations and apologize for the communication breakdown regarding clinician availability. We're taking your feedback seriously and are reviewing our messaging to ensure full transparency for all users. Please reach out to us at [email protected] so we can discuss your situation directly.

We're very sorry to hear you're having trouble getting your birth control prescription filled. This is certainly not the smooth experience we want for our patients. If you are still experiencing issues, please do not hesitate to reach us at [email protected].

We're so glad to hear our service provided a quick and easy visit, and that we could help you get the treatment you needed before your travels! We understand how stressful it can be to fit in a doctor's visit before a trip, and we're happy we could make it possible for you to travel with peace of mind. Thank you for sharing your positive experience & for choosing K Health! We hope you will consider using our services again in the future!

We are truly sorry and deeply concerned to hear about your experience with our app and the follow-up. This is not the standard of care or support we promise, and we absolutely take responsibility. Your feedback is being immediately escalated to leadership for urgent review and action. We want to ensure your medical needs are addressed. Please contact us directly at [email protected].

Thank you so much for sharing your positive experience! We understand your previous telehealth encounters elsewhere may have been frustrating, so we're especially thrilled to hear we could turn that around for you! Our team prides itself on clear communication and providing thorough, informed care, and it's fantastic to know we hit the mark. We appreciate your trust and look forward to your next visit! Thanks again for choosing K Health!

We're thrilled to hear your experience was so smooth and efficient! It's great to know that from your initial questions to the quick call back and consultation with our NP, getting your prescription was a hassle-free process all in one day. We always strive to provide prompt and reliable care, and we truly appreciate your high praise. While we hope you stay healthy, we're here for you if you ever need us! P.S. We'll let Dr. Neil know you've accurately diagnosed his penmanship as needing a podiatry consultation :)

Quick, simple, and effective" – that's music to our ears! We're absolutely delighted to hear we hit the mark for you. Thanks so much for taking the time to share your positive feedback & we hope you will consider K Health again in the future!

That's wonderful to hear! We're so pleased that our approach of asking the right questions and being thorough made such a positive difference for you. It's truly rewarding to know that the treatment is working wonderfully and that you felt heard and un-rushed during your time with us. Thank you for sharing your positive experience & trusting K Health with your treatment needs!

We're so glad you find K Health easy to use and that your experiences have been consistently positive. It's wonderful to know that our doctors were both professional and informative during your visits. Thanks so much for sharing your feedback with us & choosing K Health!

Thanks so much for the kind words! We're thrilled we could help and get you fixed right up. We really appreciate the recommendation & hope you will consider K Health again in the future!

We're so glad to hear this! It's fantastic that your visit was quick and convenient, keeping you right at home. Providing knowledgeable care and judgment-free solutions is exactly what we aim for, and we're delighted that came through for you. Thank you for taking the time to leave such thoughtful feedback!

Wow, thank you so much for this incredible feedback! We truly believe this is access to care done right, and your words validate all our efforts. We look forward to being there for you again; thank you so much for choosing K Health!