Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the electric scooters are remarkably sturdy, fast, and exceptionally smooth to ride during daily commutes. Consumers also point out the extremely fast delivery service alongside a very helpful support team that promptly resolves technical questions and user concerns.
However, some people mentioned frustrating issues with significant delivery delays and online tracking information failing to update properly for several days. A few other reviewers also experienced major problems with customer service responsiveness, unhelpful interactions, or missing components upon arrival.
I bought the kukirin g2 pro 2026 and i got great experiences, the suspensions are great, speed is good, battery last very decent if you are going full throttle.
The design is awesome, key ignition is a nice feature to have and so on. I recommend this product if you want a good e scooter with a decent price!!✌🏻
I have the Kukirin g2 2026 version since 1,5 months now and drove 610 km with it without any issues and I am Convinced that this is the best scooter you can get for the cheap price of 480€ it has a good range and speed wich makes it very fun to ride with friends. I Would recommend buying it anyone.
I had an excellent experience purchasing two KuKirin G2 Max electric scooters for my two boys.
What impressed me most was the customer service. Shortly after placing my order, I received a message from the team to verify the purchase because I had ordered two scooters. They wanted to make sure the order was legitimate and that my card hadn't been compromised. I really appreciated this extra security check—it showed that they genuinely care about their customers.
After the verification, the scooters were shipped quickly and arrived sooner than expected. My boys were absolutely thrilled! The scooters look fantastic, are well-built, and they've already received lots of compliments.
Overall, I'm very happy with both the product and the service. Fast delivery, excellent communication, and outstanding customer care. I would definitely recommend KuKirin to anyone looking for a quality electric scooter!
We apologize for the long wait, as the G2 is a pre-order item. The G2 is arriving at our UK warehouse today and is ready to be shipped; however, your address is missing a house or building number, which could prevent successful delivery. Please reply to our email [email protected] with the correct number so we can arrange shipment for you as soon as possible.
pros: the delivery from poland to romania was really quick
support is really helpful and comes back with answers for any questions really quick
the scooter is great and after 100km i don't have any problems with it.
the assembly was really easy and i love the experience overall. ❤️
Great quality and performance! Excellent support as well
The company is very helpful and has a good service level. We bought the G2 scooter 2 weeks ago ro my son, and he is very happy with the quality and performance. I just bought myself another one (im 44 years), the G2 Max. Im really excited!!! 😁
I ordered my scooter on 18th of June and still have not had any updates on the g2 I ordered no emails no updates on the shop app still saying waiting for details
Kukirin Escooter 回复2026-06-26
Hello, I searched for your order on both of our websites using your name but could not find it. We operate only two websites: https://kukirin-escooter.com/ and https://kukirinescooter.co.uk/. If you did not purchase from these sites, please contact the specific website where you made the purchase, as we are different companies.
If you are unable to contact them, please send me your order number and the website name, and I will help you locate them.
I bought a Kukirin G2 electric scooter, I'm very happy with the purchase. The scooter fully corresponds to the description, made of very high quality. Also on the plus side, it's a very fast delivery, and the operator's help in choosing a model. I recommend it with all my heart.
I emailed Kukirin support when our Scooters charging port stopped working, they were quick and professional, stayed in communication until we figured out the issue, then sent the replacement part, that got us back up and running.
I would recommend this company ☆☆☆☆☆
scam , be very carful.
do not buy.
almost impossible to reach out to them and very slow on responding, when they do they say they dont have the authority to help.
Order No. KUK00031854-WHEN PRESSING THE BUY it took me to a link to pay which i did and than i recived an odd email from someone that looks like it is not genuine -try to contact for hours with no luck and than i got a reply that it is not in your authority to help.
i appreciate the offer but all i want now is my money back, when looking at google there are about 3 different site
kukirine.co.uk
kukirineescooter-uk
kukirinescooter-co.uk
if you are the genuine one you have responsibility to make sure that your customers are not being scamed -people are working hard for their money and most of them buying it as presents for their kids etc -how do you think they feel when they understand that this was a scam and that their kid will not get the present he was wishing for ????
even if you are the legit one the responsibility of the above is on you.
see blow
kukirin-uk
Order No. KUK00031854
Placed on Jun 16,2026
Order confirmed
Hi ,
Thanks for your order! We'll notify you when it's ready.
View Your Order
or Visit Our Store
Product Detail
KuKirin G2 Electric Scooter
Style: --
Price £439.00
Qty: 1 £439.00
Order Summary
Product Amount 439.00 GBP
Shipping Cost 0.00 GBP
Sales Tax 0.00 GBP
Total Amount 439.00 GBP
Shipping Information
London,
Payment Method
payoneer - 439.00 GBP
Shipping Method
Free Shipping
Need Assistance? Talk to us.
We'll do everything we can to make sure you love your experience with us. Have any questions or feedback? Contact us at
This email was sent by 【kukirin-uk】
and this as well
Dear customer, hello!
We are very sorry, but due to temporary reallocation of G2, this shipment will be delayed. To express our apologies, we are offering two options:
👉Option 1: Free upgrade to JOYOR S5-Z (Original price £448.98), with the same 55KM range, available for immediate shipping.
👉Option 2: Continue waiting for the G2, expected to arrive in late June.
Looking forward to your reply.
Sincere greetings
reported
Kukirin Escooter 回复2026-06-18
Hello, please tell me your order number. As long as it's confirmed that you purchased it from our website, I will definitely give you a satisfactory solution.
Based on the order number you provided, I have confirmed that this is not an order from our website. I am currently trying to locate the distributor for you; could you please add me on WhatsApp and provide some more information? Cathy: +86 13037685021
I completely understand, but I cannot locate the corresponding distributor using only the order number. Please check your inbox; you should have received a confirmation email from the website where you placed the order. Once you let me know which website you used, I will be able to assist you.
Thank you for a great product! Excellent service, and the item arrived after just 4 days. I received very good help and regular updates from the company regarding the delivery and everything related to it. I am very satisfied!
The Scooters are great, good quality, fun to ride with. There have been some small warranty actions on our scooters, the help and support from Kukirin are a very nice experience. They send spareparts/replace parts without hesitation. Overall nice scooters and great warrantysupport when somethings unfortunately break down, as it happenends sometimes with all brands.
100% recommend this company. Brilliant deals and customer service (Kitty) was amazing. So helping and even went above and beyond to make sure we got exactly what we needed. She even followed up to make sure we recieved our delivery and everything was as promised. She is the GOAT of customer service.
I am very happy with my KuKirin G4 It is powerful fast and fun to ride,the suspension is very good. The build quality feels solid. for the price it is a really good scooter
The customer support is also very helpful and responds when you have questions.
Thank you kukirin!
Had the scooter for a week E01 and E03 code came on got inn touch with them directly and they wasn’t helpful at all saying I must take it apart my self and they will send the right part or parts even tho I’m not mechanical minded and l have learning difficulties so I’ve had too take it too a technical person too fix it at £160 not happy it’s a common fault on the G2 pro it was purchased may this year so please beware of this company I will never purchase from here again.
Kukirin Escooter 回复2026-06-22
Hello, please provide your order number so I can locate the correct website for you. I have verified multiple times that your order was not placed on our site; furthermore, the G2 Pro model is not among the skateboard models we currently ship to the UK. Please verify this and delete your review, as it provides misleading information to other users.
I had a problem with my battery, but KuKirin customer service was very helpful and handled the situation professionally. It took a little time to arrange everything, but they listened to my concerns and are sending me a replacement battery this Monday. I really appreciate their support and their commitment to customer satisfaction. Thank you, KuKirin, for standing behind your product and helping to resolve the issue. Great customer service!