Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with the results and that the quality of your finished products exceeded your expectations. We truly appreciate your trust in us and are honored to have helped preserve your memories!
T
Ted Chamberlain · 写过 1 条评价 · 体验于 2026-07-22 ·
★★★★★
高效彻底
高效彻底。让我在每个阶段都了解情况。
Legacybox 回复2026-08-03
Thank you so much for your kind feedback! We’re thrilled to hear you found the process efficient and thorough. Keeping our customers informed every step of the way is something we take great pride in, and we’re glad it helped make your experience a positive one. Thank you for trusting us with your memories!
R
Rich Maas · 写过 1 条评价 · 体验于 2026-07-30 ·
★★★★★
一切都及时完成了。
Legacybox 回复2026-08-03
Thank you for your feedback! We’re glad to hear everything was completed in a timely manner. We appreciate your trust in us and are honored to have helped preserve your memories!
K
KA · 写过 2 条评价 · 体验于 2026-07-27 ·
★★★★★
我一直留意着我的录音带……
我从头到尾都知道我的录音带。很棒的客户服务
谢谢你😀
Legacybox 回复2026-07-29
Thank you so much for your kind feedback! We’re thrilled to hear our communication and customer service made your experience a positive one. Keeping our customers informed from the moment their memories arrive until they're safely returned is something we take great pride in. Thank you for trusting us with your tapes—we truly appreciate your support!
D
Donald McAlarnen · 写过 2 条评价 · 体验于 2026-07-23 ·
★★★★★
花了一段时间才收到…
我花了一段时间才收到预订的空盒子,然后将我的录像带运回,但收到空盒子后,其余的服务进展得很快。
Legacybox 回复2026-07-30
Thank you for your feedback! We’re glad to hear that once you received your shipping kit, the rest of the process moved quickly and smoothly.
We appreciate your patience with the initial delay and are happy we could provide a fast turnaround after your items arrived. Thank you for trusting us with your memories—we truly appreciate your support!
Thank you for your feedback and for your recommendation. We're glad to hear you had a positive experience with our communication and overall service.
We're sorry to hear the quality of the digitization didn't fully meet your expectations. Our process is a one-to-one transfer of the original media without enhancement or restoration, so the final quality is largely dependent on the condition of the original film or tape. That said, we'd be happy to review your order if you have any concerns about the results. Please reach out to our support team with your order number, and we'd be glad to take a closer look.
Thank you again for sharing your experience and for giving us the opportunity to preserve your memories.
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience and that you were happy with both the quality of your digitized memories and our fast turnaround time.
It’s especially rewarding to know your family has been able to enjoy films you hadn’t seen in years—and even discover some you’d never seen before. Thank you for your recommendation and for trusting us with your memories. We look forward to helping preserve more of them in the future!
S
Susan Smith · 写过 7 条评价 · 体验于 2026-07-28 ·
★★★★★
优质的客户服务和快速的交货
Legacybox 回复2026-07-29
Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with our customer service and were happy with the fast turnaround. We truly appreciate your support and your trust in us to help preserve your memories!
J
JENNIFER BUTZER · 写过 2 条评价 · 体验于 2026-07-22 ·
★★★★★
他们的运输速度非常快,而且……
他们的运输和获取产品的速度非常快。 他们让你变得超级容易。 强烈推荐!
Legacybox 回复2026-07-27
Thank you so much for your wonderful feedback! We’re thrilled to hear you were happy with our fast turnaround and that we made the entire process easy from start to finish. We truly appreciate your recommendation and your trust in us to help preserve your memories!
O
Oscar Sutphen · 写过 1 条评价 · 体验于 2026-07-17 ·
★★★★★
复活了。回忆
在车库里坐了这么久的高温后,我对视频的质量感到惊讶。干得好
Legacybox 回复2026-07-27
Thank you so much for your kind feedback! We’re thrilled to hear you were amazed by the quality of your videos, especially after they had been stored in the heat for so many years. It’s always rewarding to help preserve memories that might otherwise have been lost. Thank you for trusting us with your irreplaceable moments!
Thank you so much for your wonderful feedback! We’re thrilled to hear you found the process easy, professional, and appreciated the quick turnaround time. It’s especially rewarding to know your family is enjoying memories from 20–30 years ago together. Thank you for your recommendation and for trusting us with your VHS-C tapes—we’re honored to have helped preserve those special moments!
Thank you so much for your wonderful feedback! We’re thrilled to hear the turnaround time exceeded your expectations and that the entire process, from mailing your box to receiving everything back, took less than two weeks. It’s great to know everything went smoothly, and we truly appreciate your trust in us to help preserve your memories!
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SLK · 写过 1 条评价 · 体验于 2026-07-24 ·
★★★★★
优秀的第一次数字化胶片
整个过程简单流畅,每一步都提供更新。周转也很快。 将再次使用他们的服务。
Legacybox 回复2026-07-27
Thank you so much for your kind feedback! We’re thrilled to hear the entire process was easy and seamless from start to finish. Providing updates every step of the way is an important part of giving our customers peace of mind, so we’re glad that stood out to you. We truly appreciate your trust in us and look forward to helping preserve more of your memories in the future!
Thank you so much for sharing your experience. We're sorry to hear about the frustration you initially experienced with your USB, but we're so glad we were able to help get your memories back into your hands.
It’s wonderful to hear the re-transfer process went smoothly and that you’re now able to enjoy and share your videos and photos through the cloud. Preserving these irreplaceable memories is what matters most to us, and we’re grateful we had the opportunity to make things right. Thank you for trusting us with your memories!
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience with us. It’s especially rewarding to know our customer service and the quality of your videos exceeded your expectations. Thank you for your recommendation and for trusting us to help preserve and relive your wonderful memories!
Thank you for your feedback, and we're sorry to hear you've had trouble accessing your account.
We understand how frustrating it is to be unable to log in, especially when the password reset email isn't coming through. We'd like the opportunity to get this resolved for you as quickly as possible. Please reach back out to our support team with your order information and reference this review so we can investigate why the reset emails aren't being received and help restore access to your account.
We appreciate your patience and look forward to getting this resolved.
S
Shelby Harvey · 写过 1 条评价 · 体验于 2026-07-20 ·
★★★★★
比我想象的要好得多!
比我想象的要好得多!质量太棒了,时间也太快了!
Legacybox 回复2026-07-21
Thank you so much for your wonderful feedback! We’re thrilled to hear the results exceeded your expectations. It’s great to know you were happy with both the quality of your digitized memories and the fast turnaround time. We truly appreciate your trust in us and are honored to have helped preserve your memories!
Thank you so much for your incredibly thoughtful and heartfelt review! We’re truly honored that you chose Legacybox and that our customer service team helped give you the confidence to trust us with your memories.
It means so much to hear that our representatives were able to answer your questions, that you enjoyed the experience from the welcome kit to the return of your completed order, and that the entire process exceeded your expectations. We’ll be sure to share your kind words with our team! They’ll mean the world to everyone involved.
We're especially grateful for your feedback about maintaining live phone support. We know how important it can be for first-time customers to speak with a real person, and we're so glad it made such a positive difference in your experience.
Your offer to be a spokesperson and your plans to send in even more tapes are the highest compliments we could receive. Thank you for your trust, your encouragement, and for allowing us to help preserve such meaningful memories. We can't wait to help with the rest of your collection!
B
BILL JENNINGS · 写过 1 条评价 · 体验于 2026-07-17 ·
★★★★★
快速提示服务文件轻松...
快速提示服务文件易于访问和下载。
Legacybox 回复2026-07-21
Thank you so much for your kind feedback! We’re thrilled to hear you were happy with the quick turnaround and found your files easy to access and download. We truly appreciate your trust in us and are honored to have helped preserve your memories!
Thank you so much for your wonderful feedback! We’re thrilled to hear you found the process easy from start to finish and that we were able to accommodate your request to expedite your order. Knowing you’re planning to digitize the rest of your collection is the highest compliment we could receive. We truly appreciate your trust and look forward to helping preserve even more of your memories!