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Legacybox

100 条评价

4.5100 条评价
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关于 Legacybox

数据更新
网站
legacybox.com
分类
媒体与出版
所在地
United States · Chattanooga
状态
待认证
近 12 个月
100 条评价
差评回复率
82%(9/11 条)
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Legacybox靠谱吗?

Legacybox(legacybox.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 100 条用户评价,属于媒体与出版分类,口碑优秀。87% 的评价为 4 星及以上,7% 为 1 星;商家回复了 82% 的差评。数据最后更新于 2026-08-10。

用户怎么说

P
Parking.com Customer · 写过 2 条评价 · 体验于 2026-07-31 ·

对结果非常满意

对结果非常满意 - 成品质量非常出色!

Legacybox 回复2026-08-03

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with the results and that the quality of your finished products exceeded your expectations. We truly appreciate your trust in us and are honored to have helped preserve your memories!

T
Ted Chamberlain · 写过 1 条评价 · 体验于 2026-07-22 ·

高效彻底

高效彻底。让我在每个阶段都了解情况。

Legacybox 回复2026-08-03

Thank you so much for your kind feedback! We’re thrilled to hear you found the process efficient and thorough. Keeping our customers informed every step of the way is something we take great pride in, and we’re glad it helped make your experience a positive one. Thank you for trusting us with your memories!

R
Rich Maas · 写过 1 条评价 · 体验于 2026-07-30 ·

一切都及时完成了。

Legacybox 回复2026-08-03

Thank you for your feedback! We’re glad to hear everything was completed in a timely manner. We appreciate your trust in us and are honored to have helped preserve your memories!

K
KA · 写过 2 条评价 · 体验于 2026-07-27 ·

我一直留意着我的录音带……

我从头到尾都知道我的录音带。很棒的客户服务 谢谢你😀

Legacybox 回复2026-07-29

Thank you so much for your kind feedback! We’re thrilled to hear our communication and customer service made your experience a positive one. Keeping our customers informed from the moment their memories arrive until they're safely returned is something we take great pride in. Thank you for trusting us with your tapes—we truly appreciate your support!

D
Donald McAlarnen · 写过 2 条评价 · 体验于 2026-07-23 ·

花了一段时间才收到…

我花了一段时间才收到预订的空盒子,然后将我的录像带运回,但收到空盒子后,其余的服务进展得很快。

Legacybox 回复2026-07-30

Thank you for your feedback! We’re glad to hear that once you received your shipping kit, the rest of the process moved quickly and smoothly. We appreciate your patience with the initial delay and are happy we could provide a fast turnaround after your items arrived. Thank you for trusting us with your memories—we truly appreciate your support!

V
Vishal Trivedi · 写过 4 条评价 · 体验于 2026-07-22 ·

良好的沟通

很好的沟通。他们声称超级数字化。他们本可以做得更好,或者至少提供一个解释。总的来说,这是一次很棒的、强烈推荐的服务。

Legacybox 回复2026-07-29

Thank you for your feedback and for your recommendation. We're glad to hear you had a positive experience with our communication and overall service. We're sorry to hear the quality of the digitization didn't fully meet your expectations. Our process is a one-to-one transfer of the original media without enhancement or restoration, so the final quality is largely dependent on the condition of the original film or tape. That said, we'd be happy to review your order if you have any concerns about the results. Please reach out to our support team with your order number, and we'd be glad to take a closer look. Thank you again for sharing your experience and for giving us the opportunity to preserve your memories.

M
Matt · 写过 1 条评价 · 体验于 2026-07-20 ·

很棒的经历

很棒的经历。对结果非常满意。非常简单而且非常快。我的家人在观看我们多年未见的电影以及一些我们从未看过的电影时感到非常有趣。强烈推荐。不要等待,非常值得。

Legacybox 回复2026-07-29

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience and that you were happy with both the quality of your digitized memories and our fast turnaround time. It’s especially rewarding to know your family has been able to enjoy films you hadn’t seen in years—and even discover some you’d never seen before. Thank you for your recommendation and for trusting us with your memories. We look forward to helping preserve more of them in the future!

S
Susan Smith · 写过 7 条评价 · 体验于 2026-07-28 ·

优质的客户服务和快速的交货

Legacybox 回复2026-07-29

Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with our customer service and were happy with the fast turnaround. We truly appreciate your support and your trust in us to help preserve your memories!

J
JENNIFER BUTZER · 写过 2 条评价 · 体验于 2026-07-22 ·

他们的运输速度非常快,而且……

他们的运输和获取产品的速度非常快。 他们让你变得超级容易。 强烈推荐!

Legacybox 回复2026-07-27

Thank you so much for your wonderful feedback! We’re thrilled to hear you were happy with our fast turnaround and that we made the entire process easy from start to finish. We truly appreciate your recommendation and your trust in us to help preserve your memories!

O
Oscar Sutphen · 写过 1 条评价 · 体验于 2026-07-17 ·

复活了。回忆

在车库里坐了这么久的高温后,我对视频的质量感到惊讶。干得好

Legacybox 回复2026-07-27

Thank you so much for your kind feedback! We’re thrilled to hear you were amazed by the quality of your videos, especially after they had been stored in the heat for so many years. It’s always rewarding to help preserve memories that might otherwise have been lost. Thank you for trusting us with your irreplaceable moments!

L
Lori T · 写过 2 条评价 · 体验于 2026-07-15 ·

强烈推荐-非常专业

强烈推荐——非常专业、简单、周转时间非常快。我利用了 250 美元的特价购买了 20 盘 vhs-c 磁带,这非常超值,我的家人现在非常享受 20-30 年前的回忆!

Legacybox 回复2026-07-27

Thank you so much for your wonderful feedback! We’re thrilled to hear you found the process easy, professional, and appreciated the quick turnaround time. It’s especially rewarding to know your family is enjoying memories from 20–30 years ago together. Thank you for your recommendation and for trusting us with your VHS-C tapes—we’re honored to have helped preserve those special moments!

B
Beverly Mcgee · 写过 1 条评价 · 体验于 2026-07-21 ·

我的担忧之一是它会……

我担心的一个问题是,这需要很长时间才能完成,但从我寄出盒子到退回它们只用了不到两周的时间,一切都很棒。

Legacybox 回复2026-07-27

Thank you so much for your wonderful feedback! We’re thrilled to hear the turnaround time exceeded your expectations and that the entire process, from mailing your box to receiving everything back, took less than two weeks. It’s great to know everything went smoothly, and we truly appreciate your trust in us to help preserve your memories!

S
SLK · 写过 1 条评价 · 体验于 2026-07-24 ·

优秀的第一次数字化胶片

整个过程简单流畅,每一步都提供更新。周转也很快。 将再次使用他们的服务。

Legacybox 回复2026-07-27

Thank you so much for your kind feedback! We’re thrilled to hear the entire process was easy and seamless from start to finish. Providing updates every step of the way is an important part of giving our customers peace of mind, so we’re glad that stood out to you. We truly appreciate your trust in us and look forward to helping preserve more of your memories in the future!

P
Paul Lynn · 写过 1 条评价 · 体验于 2026-07-20 ·

响应迅速的客户服务

大约 3 年前,我们订购了 Legacy Box,并在跳跃驱动器上取得了成果。每次我们尝试手表都会收到“错误”按摩。最后,在不断的挫败之后,打电话给Legacy Box,看看他们是否已将我们的媒体保存到云端。他们没有,但提出如果我们支付运费和税费,他们就会重做。向我们发送了媒体盒,重新标记并寄回。添加超过 40 个项目的媒体需要支付一些额外费用,但基本费用仍可得到补偿。 大约一周后完成传输,并能够在他们的云网站上看到我们所有的旧媒体和照片。在经历了最初的沮丧之后,现在我们拥有了所有多年来的记忆,可以与家人分享。

Legacybox 回复2026-07-22

Thank you so much for sharing your experience. We're sorry to hear about the frustration you initially experienced with your USB, but we're so glad we were able to help get your memories back into your hands. It’s wonderful to hear the re-transfer process went smoothly and that you’re now able to enjoy and share your videos and photos through the cloud. Preserving these irreplaceable memories is what matters most to us, and we’re grateful we had the opportunity to make things right. Thank you for trusting us with your memories!

L
Lisa Horne · 写过 1 条评价 · 体验于 2026-07-22 ·

我对我的经历非常满意……

我对 Legacybox 的体验非常满意。我发现客户服务非常出色,视频质量也非常好。如果您想重温美好的回忆,我强烈推荐它们。

Legacybox 回复2026-07-22

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience with us. It’s especially rewarding to know our customer service and the quality of your videos exceeded your expectations. Thank you for your recommendation and for trusting us to help preserve and relive your wonderful memories!

A
Andy Newitt · 写过 3 条评价 · 体验于 2026-07-20 ·

我已经尝试登录一周了...

我已经尝试登录我的帐户一周了。 我忘记了密码,当我选择“忘记密码”时,不会发送任何电子邮件。 我已联系支持人员,但他们每隔一天才回复一次,而且没有提供任何帮助。 支持人员已对此投诉做出回应,因此我希望很快能得到一些积极的结果。

Legacybox 回复2026-07-22

Thank you for your feedback, and we're sorry to hear you've had trouble accessing your account. We understand how frustrating it is to be unable to log in, especially when the password reset email isn't coming through. We'd like the opportunity to get this resolved for you as quickly as possible. Please reach back out to our support team with your order information and reference this review so we can investigate why the reset emails aren't being received and help restore access to your account. We appreciate your patience and look forward to getting this resolved.

S
Shelby Harvey · 写过 1 条评价 · 体验于 2026-07-20 ·

比我想象的要好得多!

比我想象的要好得多!质量太棒了,时间也太快了!

Legacybox 回复2026-07-21

Thank you so much for your wonderful feedback! We’re thrilled to hear the results exceeded your expectations. It’s great to know you were happy with both the quality of your digitized memories and the fast turnaround time. We truly appreciate your trust in us and are honored to have helped preserve your memories!

D
Deborah Balaban · 写过 1 条评价 · 体验于 2026-07-20 ·

💯 惊叹于 Legacy Box 令人惊叹的员工和流程

我对 Legacy box 和你们的客户服务感到非常惊讶..⭐️ ⭐️⭐️⭐️⭐️ 我之所以和你们一起去,而不是柯达或所有其他数字公司,是因为你们确实有客户服务号码,我打了几次电话只是为了了解整个过程,你们接听的代表绝对是令人惊叹的😇所有人。 他们回答了我所有的问题……当我试图了解这个过程是如何运作以及该做什么时……我喜欢你寄给我们的遗留盒子,然后它如何返回给你,然后又返回给我,哈哈😆 你们公司太专业了我喜欢您在第一次交付时收到的您创建的小册子,以及流程完成后收到的下一本小册子...... 我被震撼了,一切都进行得多么顺利……我并不急于拿回磁带。我想让你们在需要的时候花点时间,但他们回来的速度非常快,给我留下了深刻的印象。 💯 我很高兴能和你们一起去,我再次喜欢你们有客户服务电话号码和漂亮的人来接听您的电话..(我的意见)即使时间有限,我也会始终保持这个号码可用,因为我认为如果人们对他们的第一次磁带传输持怀疑态度......并且一开始对如何开始感到困惑......这个过程确实有助于销售整个过程。 我祝愿你们在世界上一切成功,因为你们非常诚实、彻底、全心投入,我感谢你们的全体员工。 如果您需要我提供任何帮助,我完全愿意成为您的发言人。我还有大约 30 盘磁带要送来。我只是想办法完成这件事。

Legacybox 回复2026-07-20

Thank you so much for your incredibly thoughtful and heartfelt review! We’re truly honored that you chose Legacybox and that our customer service team helped give you the confidence to trust us with your memories. It means so much to hear that our representatives were able to answer your questions, that you enjoyed the experience from the welcome kit to the return of your completed order, and that the entire process exceeded your expectations. We’ll be sure to share your kind words with our team! They’ll mean the world to everyone involved. We're especially grateful for your feedback about maintaining live phone support. We know how important it can be for first-time customers to speak with a real person, and we're so glad it made such a positive difference in your experience. Your offer to be a spokesperson and your plans to send in even more tapes are the highest compliments we could receive. Thank you for your trust, your encouragement, and for allowing us to help preserve such meaningful memories. We can't wait to help with the rest of your collection!

B
BILL JENNINGS · 写过 1 条评价 · 体验于 2026-07-17 ·

快速提示服务文件轻松...

快速提示服务文件易于访问和下载。

Legacybox 回复2026-07-21

Thank you so much for your kind feedback! We’re thrilled to hear you were happy with the quick turnaround and found your files easy to access and download. We truly appreciate your trust in us and are honored to have helped preserve your memories!

G
George sousa · 写过 1 条评价 · 体验于 2026-07-15 ·

管理非常好的公司

管理非常好的公司。轻松申请和运输。我问他们是否可以加快订单,他们做到了! 我肯定会做我图书馆的其余部分。

Legacybox 回复2026-07-21

Thank you so much for your wonderful feedback! We’re thrilled to hear you found the process easy from start to finish and that we were able to accommodate your request to expedite your order. Knowing you’re planning to digitize the rest of your collection is the highest compliment we could receive. We truly appreciate your trust and look forward to helping preserve even more of your memories!