Legacybox (legacybox.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 82% of negative reviews. Last updated 2026-08-10.
Our family has used Legacy Box to memorialize and save our most trusted memories. From my parents old Super 8 film to slides, pictures, and taped media, Legacy Box has always been used. It is a seamless, highly efficient, and straightforward way to keep your memories alive and save them from fading/ruining over time. Don’t think twice about it and just do it now! I highly recommend Legacy Box!
DO NOT USE THIS COMPANY. I sent irreplaceable home movies on VHS tapes in to be transferred onto DVDs. Not only did they not send me DVDs of several of the tapes, the VHS tapes I got back were corrupted! So, not only did they fail to make a DVD copy of these videos, they ruined the only VHS copies I had, which had worked perfectly before. DON’T look for a bargain. Go to a reputable local place to get these transfers, bite the bullet on price, and do the tapes one at a time to make sure you get the quality you want. I am heartbroken,
I was figuring weeks but it was literally just a few days later and I was watching almost 30 years ago memories. Only regret is that I didn’t do it earlier!
Very nice job with the transfers of vhs to DVD and thumb drives! Highly recommended!
Continual updates on the status of my order. Professional and personalized. Turn around time faster than expected. Will have more films & VHS converted. Thank you!
Such a great experience! Absolutely enjoyed looking and reliving our amazing memories!
I submitted approximately 500 photos from my mothers albums to be used at her future memorial, at a charge of $600+. I followed their directions to a tee so was extremely upset when the finished product was returned and is a complete mess. Pictures are upside down and sideways . . . there are blanks after blanks, and shots of the ink Kodak stamps on the backs of the photos. It looks like they just dumped the pictures in a machine and set it on double sided. Obviously no one checked the job before it was loaded on to the thumb drives and sent to me. I left a voicemail message but no response. When I sent an email complaining about the quality of the job, with a request to either correct the job or completely redo it, their response appeared to be AI generated. So after going back and forth several times with it refusing to fix the problem, (it suggested I load the pictures on MY computer to fix the misdirectional photos), and admitted nothing could be done about the blanks and Kodak stamps, I said forget it, I'm done. $600+ completely wasted, and now I have nothing to show at my mother's Celebration of Life memorial. I'm going to do what I should have done right from the beginning . . . Figure out how to do it myself. GGGRRR!
This is the second time we have used Legacy Box and both were perfect. All of our treasures were handled quickly and with care. Nothing was lost or damaged. This saved me so much time and energy and would have never been done if I had to do myself. Costs are fair and reasonable for the service. Will be using again for my husbands photos and telling everyone about this service!
Thank you so much for your wonderful feedback! It means so much to us that you chose to trust Legacybox a second time and had another great experience. We're thrilled to hear your memories were handled with care, returned safely, and that we could make the process easy and convenient for you. Thank you for your recommendation and for planning to send in your husband's photos as well. We look forward to helping you preserve even more treasured memories in the future!
I was surprised how fast I got my films back, along with the digitized versions. The whole process was very easy. Based on my experience , I will send in more of my families films.
I’m so thrilled with my experience! They made it incredibly easy to get the photos back and forth and to preserve my memories forever.
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience and that we made the entire process easy from start to finish. It means so much to know we could help preserve your memories for years to come. Thank you for trusting us with such special moments!
So easy! Every step of the process is written out for you and easy to follow. Communication with Legacybox is excellent! They email you the progress on your order all along the way. Very fast service and the transfers to digital of every kind of tape and video is perfect!
Thank you so much for your wonderful feedback! We’re thrilled to hear you found the process easy to follow and appreciated the updates throughout every step of your order. It’s especially rewarding to know you were happy with the quality of your digitized memories and our fast turnaround. Thank you for trusting us with your memories and for your kind words!
The only thing in our way was trying to decide which of our mounds of memories on tape, reels and paper pictures to send. So far the rest of the process has been easy as punch!
Thank you so much for your wonderful feedback! We love hearing that the biggest challenge was simply deciding which memories to send. We're thrilled the process has been easy and seamless so far, and we can't wait for you to enjoy all of those treasured moments once they're digitized. Thank you for trusting us with your memories!
Everything was simple and easy to understand!
Thank you so much for your kind feedback! We’re thrilled to hear you found the entire process simple and easy to understand. Making memory preservation as seamless as possible is our goal, and we truly appreciate you trusting us with your memories!
I received my two cd contents on a thumb drive, had to put thumb in my laptop to know how the thumb drive was formated, after which I copied just the fils I wanted to a file to be saved to another thumb drive. 👍:-):-)
Thank you for sharing your experience! We’re glad to hear you were able to access your digitized memories and save the files you wanted. We appreciate you trusting us with your memories and hope you enjoy revisiting and sharing them for years to come!
Really easy service to use. Turnaround was so fast. I would highly recommend if you’re trying to digitize old family photos.
Thank you so much for your wonderful feedback! We’re thrilled to hear you found the process easy to use and were impressed by our fast turnaround time. Thank you for your recommendation and for trusting us to help preserve your family photos. We’re honored to have been part of protecting those special memories!
I like the fact that the back of all photos are copied - the back often has important info about the photo written on it I also like how the order ships with a box that can be used for an additional order, along with stickers for the order and a return mailing label.
Thank you so much for your thoughtful feedback! We’re glad you appreciated that we digitize both the front and back of photos, since those handwritten notes and details can be just as meaningful as the images themselves. We’re also happy to hear you found the shipping kit, return label, and extra materials convenient for future orders. Thank you for trusting us with your memories—we look forward to helping you preserve even more in the future!
Absolutely wonderful service. Sent in old VCR tapes and mini DV and a few mini 8? things I don't know the name of....I hadn't heard my husband's voice in about 28 years or so. To see him and hear him was absolutely wonderful! Along with so many family members that have since passed. And it was a quick turn around and I was notified of each step of the process. If you have been thinking of doing it...DO IT! Those tapes are just getting moldy in that box under your bed or in the basement. Do it before its too late....these memories will last beyond my lifetime and will be shared with family that really will appreciate it. Thank you so very much!
Thank you so much for sharing such a heartfelt review. We’re truly honored that you trusted us with these irreplaceable memories. Knowing that you were able to see and hear your husband again after so many years, along with other beloved family members, is incredibly moving. Stories like yours remind us why preserving these moments is so important. We’re also glad to hear you appreciated the quick turnaround and updates throughout the process. Thank you for your kind recommendation and for encouraging others to preserve their memories before it's too late. It means the world to us to know these moments can now be shared with your family for generations to come.
The whole process was so easy and fast, start to end. Quality was better than expected as some of my tapes appeared to be old and damaged. It’s so easy to go through videos and filter out clips that haven’t been viewed in so many years. Would recommend to anyone looking preserve memories.
Thank you so much for your wonderful feedback! We’re thrilled to hear the entire process was easy and fast from start to finish. It’s especially rewarding to know the quality exceeded your expectations, even with older, damaged tapes. There’s nothing quite like rediscovering memories that haven’t been seen in years, and we’re honored to have helped make that possible. Thank you for your recommendation and for trusting us to help preserve your memories!
They did a good job. Nice quality work will send more in as soon as I can find the rest of my VCR tapes.
Thank you so much for your kind feedback! We’re glad to hear you were happy with the quality of your digitized memories. We’ll be ready whenever you find the rest of your VHS tapes, and we look forward to helping you preserve even more of your collection. Thank you for trusting us with your memories!
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