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Legacybox

100 条评价

4.5100 条评价
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关于 Legacybox

数据更新
网站
legacybox.com
分类
媒体与出版
所在地
United States · Chattanooga
状态
待认证
近 12 个月
100 条评价
差评回复率
82%(9/11 条)
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Legacybox靠谱吗?

Legacybox(legacybox.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 100 条用户评价,属于媒体与出版分类,口碑优秀。87% 的评价为 4 星及以上,7% 为 1 星;商家回复了 82% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Michael Carbonaro · 写过 1 条评价 · 体验于 2026-07-06 ·

整体服务很棒,需要更高质量的扫描

整个过程都经过深思熟虑,包括订单、速度、标签、运输。 最困难的部分是从相册中选择图片。 唯一的改进是扫描的质量/分辨率。扫描的分辨率应该更高。

Legacybox 回复2026-07-13

Thank you so much for your thoughtful feedback! We’re thrilled to hear you found the process well organized and appreciated the ordering, tagging, shipping, and turnaround time. We know choosing which memories to send can often be the hardest part! We also appreciate your comments about the scan resolution. Feedback like yours is valuable as we continue evaluating ways to improve our services. Thank you for sharing your experience and for trusting us with your memories.

S
S Chalke · 写过 3 条评价 · 体验于 2026-07-09 ·

优质的服务

根据家人的推荐,我们选择了 Legacy Box,而不是其他数字服务。我们没有失望!这个过程非常容易遵循。就时间范围和何时收到数字化照片而言,沟通良好。我订购了拇指驱动器和 CD,但 CD 从未送来。我还被告知我的记忆可以在云端查看,但从未被推送过。我联系了客户服务,虽然我得到了人工智能生成的回复,但我被转介给人工代理,并在 24 小时内解决了我的问题!令我印象深刻的是,我的云记忆有延迟,在我的每月付费订阅计划生效之前,我获得了额外的时间!他们做得对,这就是我会明确推荐给其他人的质量和服务!他们的数字化质量也非常好!强烈推荐!

Legacybox 回复2026-07-10

Thank you so much for your thoughtful review! We're honored that your family recommended us and even more thrilled to hear we lived up to your expectations. It's wonderful to know the process was easy to follow, our communication kept you informed, and you were happy with the quality of your digitized memories. While we're sorry there were initial issues with your CDs and cloud access, we're glad our support team was able to resolve everything quickly and extend your cloud trial to make things right. Providing great service means standing behind our work, and we're so happy we were able to turn your experience into a positive one. Thank you for your recommendation and for trusting us with your irreplaceable memories!

K
Kerri Kooser · 写过 1 条评价 · 体验于 2026-06-26 ·

他们让组织变得如此容易……

他们使我的视频组织和标签变得非常容易,并且能够超快地数字化并将我的原件和 DVD 返还给我。 到处都是很棒的体验

Legacybox 回复2026-07-08

Thank you so much for your wonderful feedback! We’re thrilled to hear the process of organizing and labeling your videos was easy and that you were happy with the fast turnaround. It’s great to know your originals and DVDs made it back to you quickly, and we’re so glad you had an all-around awesome experience. Thank you for trusting us with your memories!

C
CHANA J · 写过 3 条评价 · 体验于 2026-07-02 ·

又快又简单,电影就回来了……

快速简单,电影很快就回来了

Legacybox 回复2026-07-07

Thank you so much for your feedback! We’re glad to hear the process was quick and easy, and that your movies were returned to you so promptly. We truly appreciate your trust in us and are honored to have helped preserve your memories!

D
Dawn D · 写过 1 条评价 · 体验于 2026-07-01 ·

下了两个订单,一切都很好......

下了两个订单,一切都很完美。及时的服务和沟通。快速见效并安全返回。对遗产非常满意!肯定会按照#3 顺序发送。

Legacybox 回复2026-07-06

Thank you so much for your wonderful feedback! We’re thrilled to hear both of your orders went perfectly and that you were happy with our communication, turnaround time, and the safe return of your originals. Knowing you’re already planning a third order is the highest compliment we could receive. We truly appreciate your continued trust in us and look forward to helping preserve even more of your memories!

b
bob · 写过 2 条评价 · 体验于 2026-06-29 ·

整体体验非常出色

整体体验非常出色。非常简单直接地运送我的照片。他们扫描它们并将数字副本发回。绝对会推荐。

Legacybox 回复2026-07-06

Thank you so much for your wonderful feedback! We’re thrilled to hear you had an outstanding experience and found the entire process easy and straightforward. It’s great to know your photos were safely digitized and returned to you without hassle. We truly appreciate your recommendation and your trust in us to help preserve your memories!

s
sue markiewicz · 写过 1 条评价 · 体验于 2026-07-02 ·

贝特和开关定价

贝特和开关定价。 我购买了一张全包的 E-Legacybox 优惠券(40 盘磁带,数字下载)。 然后他们向您发送优惠券,您必须返回并再次订购并使用优惠券作为“折扣代码”。 当我这样做时,他们想再向我收取 75 美元的拇指驱动器、数字下载或 CD 费用。 我无法订购。 我通过电子邮件来回询问原因,他们只是取消了我的订单。 糟糕的客户服务。 无法与真人聊天来尝试解决问题。 如果可以的话我会给0分。

Legacybox 回复2026-07-06

I sincerely apologize for the confusion with your E-deal voucher. It should have covered the Digital Download in your shopping cart, but not the other storage options like thumb drive and disc set. It sounds like your code needed to be adjusted for the current pricing of our kits. Our Customer Experience Team can help with this, and I am sorry this wasn't clear in your previous conversation. Please reply to that same email, and we'll be happy to help you find the kit and promotion that works for you.

F
FC · 写过 2 条评价 · 体验于 2026-07-02 ·

处理速度比预期要快并且...

处理和交付速度快于预期。优质材料。很好的沟通!!

Legacybox 回复2026-07-06

Thank you so much for your kind feedback! We’re thrilled to hear the turnaround time exceeded your expectations and that you were happy with the quality of our materials and communication throughout the process. We truly appreciate your support and your trust in us to help preserve your memories!

F
Fariba Ghodsian · 写过 2 条评价 · 体验于 2026-06-15 ·

还没时间看完全部……

还没时间看所有视频,但到目前为止看起来不错!我认为你做不到。 感谢您让我们的记忆永存!

Legacybox 回复2026-07-02

Thank you so much for your feedback! We’re so glad to hear everything you've had a chance to watch so far looks great. We hope you enjoy revisiting the rest of your memories as you continue watching. Thank you for trusting us to help preserve these special moments. If you have any questions about the item that couldn't be processed, please don't hesitate to reach out to our support team—we'd be happy to review your order with you.

G
Gaeton Galante · 写过 2 条评价 · 体验于 2026-06-30 ·

与我交谈过的每个人都非常……

与我交谈过的每个人都非常有礼貌地向我提供了很好的信息以及从我下订单到装满盒子的周转时间。将其寄回并完成我的订单,效果比预期要好得多。我已经在网上看过很多视频了,虽然是老视频,但看起来还是不错的。你无法改进质量已经很差的视频,但我对一切的完成和处理方式感到非常满意。我想我的钱花得值。 然而,我会注意到,在我下订单后,他们推出了父亲节特价商品,40 个电影轮的套餐便宜了大约 50 美元,而我支付了 79 美元的 DVD 订单,我相信父亲节特价商品降到了 39 美元。那是在我下订单后大约一周,所以我有点失望他们没有告诉我这件事并将折扣提供给我。除此之外,我对所做的一切都非常满意,我强烈推荐你们。

Legacybox 回复2026-07-01

Thank you so much for your thoughtful feedback! We’re thrilled to hear our team provided courteous, helpful service and that the turnaround time exceeded your expectations. It’s also wonderful to know you’ve already been enjoying your videos online and that you were pleased with the quality of the transfers. We truly appreciate your understanding that we preserve your media as it exists, and we're glad you felt the results were worth the investment. We also appreciate your comments regarding the Father's Day promotion. We understand how disappointing it can be to see a sale begin shortly after placing an order. If your order was placed within 10 days of the promotion, please reach out to our support team with your order number. We offer a 10-day price match window and would be happy to review your order to see if the promotion can be applied. Thank you for your recommendation and for trusting us with your memories. We're honored to have helped preserve them!

D
Debra R Beck · 写过 2 条评价 · 体验于 2026-06-19 ·

他们做得很好,而且速度很快……

他们做得很好,而且很快就完成了,但仍在等待电子邮件。

Legacybox 回复2026-06-30

Thank you for your feedback! We’re glad to hear you were happy with the quality of your order and the quick turnaround time. We’re sorry to hear you’re still waiting on your email. If you haven’t received everything you were expecting, please reach out to our support team with your order number so we can look into it and make sure you have everything you need. Thank you for trusting us with your memories!

T
Thomas Tobin · 写过 1 条评价 · 体验于 2026-06-15 ·

别再等了,现在就做,真的很简单!

Legacy Box 让我的磁带数字化变得轻而易举。 发送我的磁带非常容易,我很快就收到了结果和磁带。 非常无缝的操作和完全专业的结果!

Legacybox 回复2026-07-01

Thank you so much for your wonderful feedback! We’re thrilled to hear the entire process was easy and seamless, from sending in your tapes to receiving your completed order. It’s great to know you were pleased with both the turnaround time and the quality of the final results. We truly appreciate your trust in us and are honored to have helped preserve your memories!

L
Laura B · 写过 2 条评价 · 体验于 2026-06-26 ·

非常高兴的顾客

转移我的 VHS 磁带真是一次轻松的经历。我很担心将它们运走,因为担心丢失它们。从 Legacy box 收到磁带到将其运回给我的那一天,我始终了解磁带的状态。当我下订单并收到确认信息时,它们已经全部转移,速度非常快。我肯定会向家人和朋友推荐这项服务。

Legacybox 回复2026-07-01

Thank you so much for your thoughtful feedback! We’re thrilled to hear the process was easy and that our updates helped give you peace of mind while your VHS tapes were in our care. We understand how important those memories are, and keeping you informed every step of the way is something we take seriously. It’s wonderful to know you were pleased with the turnaround time, and we truly appreciate your recommendation. Thank you for trusting us with your memories!

m
mona · 写过 3 条评价 · 体验于 2026-05-12 ·

这家公司是我信任的公司...

这家公司是我用我的记忆信任的公司!他们非常乐于助人,客户服务非常好,他们总是愿意努力确保您满意!他们带我回到了40年前的童年,我再次听到了爸爸的声音!谢谢遗留比克斯!

Legacybox 回复2026-06-30

Thank you so much for your heartfelt feedback! We’re truly honored that you trusted us with your memories and that our team was able to provide the support and service you deserved. Being able to help you hear your dad’s voice again after 40 years is incredibly meaningful to us. Moments like these are exactly why we do what we do. Thank you for your kind words, your trust, and for allowing us to help preserve such priceless memories.

c
customermike scott · 写过 5 条评价 · 体验于 2026-06-29 ·

整个过程是用户友好的&…

整个过程非常用户友好,并且从订单到交付都组织得很好。来回沟通始终迅速、礼貌且乐于助人。

Legacybox 回复2026-06-30

Thank you so much for your wonderful feedback! We’re thrilled to hear you found the entire process user-friendly and well organized from start to finish. It’s especially rewarding to know our team’s communication was prompt, courteous, and helpful throughout your experience. Thank you for trusting us with your memories—we truly appreciate your support!

J
John Polidoro · 写过 1 条评价 · 体验于 2026-06-29 ·

你的关怀与我们的回忆

您对我们记忆的关怀。以及及时、专业的服务。加上所有转换的便利性。

Legacybox 回复2026-06-30

Thank you so much for your wonderful feedback! We’re honored that you trusted us with your memories and are so glad our care, prompt service, and professionalism stood out throughout the process. It’s also great to hear you found everything easy from start to finish. We truly appreciate your support and the opportunity to help preserve your memories!

J
Janelle · 写过 1 条评价 · 体验于 2026-05-20 ·

值这个钱!

在对如何将自己数字化以及应该信任哪家公司来处理我们所有的家庭视频进行了大量研究之后,我很高兴选择了 Legacybox。他们的说明很简单,客户服务非常出色(在此过程中我两次联系他们,他们的快速响应给我留下了深刻的印象),最终产品也非常出色。我发送了 43 个项目,几周后我们的视频就上线了,可供查看和分享。我已经向所有愿意听的人推荐了这项服务,并在手机上调出我的帐户来展示该产品有多么精彩。

Legacybox 回复2026-06-30

Thank you so much for your thoughtful review! We’re honored that, after doing your research, you chose to trust us with such an important collection of home videos. It’s wonderful to hear that our instructions, customer care, and communication made the process a positive experience for you, and that you were pleased with the quality of the final product. Knowing you were able to preserve 43 precious memories and are already sharing them with family, friends, and even recommending us to others means the world to our team. Thank you for your trust, your recommendation, and for allowing us to help preserve your family's memories!

J
Julie · 写过 2 条评价 · 体验于 2026-06-25 ·

专业的

专业、及时、简单! 强烈推荐

Legacybox 回复2026-06-30

Thank you so much for your kind feedback! We’re thrilled to hear you found the process professional, timely, and easy. We truly appreciate your recommendation and your trust in us to help preserve your memories!

R
Roark Walter · 写过 5 条评价 · 体验于 2026-06-28 ·

超快速运输

超快速的运输,优质的服务,合理的价格。

Legacybox 回复2026-06-30

Thank you so much for your kind feedback! We’re thrilled to hear you were happy with the fast turnaround, the quality of the service, and the value we provide. We truly appreciate your support and your trust in us to help preserve your memories!

L
Lisa Adams · 写过 4 条评价 · 体验于 2026-06-23 ·

妈妈的 90 岁生日

这太棒了!我在2014年买了2盒!终于把我的东西放在一起并把我的照片放在一起了。不得不多付一点钱,因为我已经订购了太久了。我妈妈 90 岁生日的完美时机🎉

Legacybox 回复2026-06-30

Thank you so much for sharing your story! We’re so glad you were finally able to get everything together and send your memories in—it’s never too late to preserve them! We’re especially happy the timing worked out so perfectly for your mom’s 90th birthday. We hope the digitized photos help make the celebration even more special. Thank you for trusting us with your memories!