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健康与医疗

LifeMD

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200 条评价

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关于 LifeMD

数据更新
网站
lifemd.com
分类
健康与医疗
所在地
美国
状态
待认证
近 12 个月
200 条评价
差评回复率
96%(79/82 条)
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商家自述

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.

以上内容由商家自行提供,未经平台核实。

LifeMD靠谱吗?

LifeMD(lifemd.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 200 条用户评价,属于健康与医疗分类,口碑一般。评价两极分化:58% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 96% 的差评;评价主要围绕客户服务、价格。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers had a great experience with this company. Consumers frequently praise the staff and medical team for their exceptional professionalism, kindness, and genuine dedication. Reviewers consistently feel supported, valued, and well-informed as team members patiently answer all questions during appointments. Some reviewers were not happy with unexpected costs, hidden membership fees, and ongoing price increases over time. A few other people also felt that communication and response times were slow when trying to reach out for support or prescription refills. Customers frequently mentioned experiencing difficulties getting timely assistance or clear answers regarding their treatment plans through online messaging.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Be aware!!

First prescription while expensive was borderline out of my budget. Then the second prescription they practically doubled my cost, called asked them to cancel my subscription and I was offered a small lifetime discount told them it was still to expensive for my budget cancel my subscription. Got another email wanting to explore my options, told them to cancel again before they try to hit my account again. Have to watch and keep telling them to cancel where I shouldn’t have to keep repeating myself this many times, sad that it’s unaffordable to get something to help me rest at night.

LifeMD 回复2026-06-24

We are truly sorry to hear about the difficulties you've experienced with your prescriptions and the cancellation process. We understand your frustration regarding the pricing and repeated cancellation requests. We are reviewing your feedback to improve our services and ensure a smoother experience for everyone. LifeMD

我的经历很好,因为我能够与现实生活中的人员交谈......

我的经历很好,因为他们能够让一位真正的医生对我进行评估,她很专业。他们的另一个很棒的事情是我的药没有延误,我抬头一看,周六我的交货就到了。唯一的缺点与所有其他缺点相同,我认为目前这是礼来公司的问题。我必须支付针头费用以及加入后该会员资格的实际费用是多少,这一事实的透明度并没有正确规定。

LifeMD 回复2026-06-23

We are glad to hear about your positive experience with our doctor and the timely delivery of your medication. We appreciate you bringing the transparency issue regarding additional costs to our attention. We are always working to improve our communication. LifeMD

I was prompted to get an appointment…

I was prompted to get an appointment for a dose increase and there was nothing until after my prescription was needed. I messaged and was answered quickly, stating they would try and get me an appointment earlier and then they scheduled it for a Sunday! Doctor was very pleasant, informative and got to the point. Very satisfied so far with my whole experience! Thank you

LifeMD 回复2026-06-22

We're so glad we could arrange an earlier appointment for you, even on a Sunday! We appreciate your kind words about our doctor and your overall experience. Thank you for your positive feedback. LifeMD

All good except billing

The meds are great, delivered on time at the appropriate temperature and they work as expected. The billing has been wrong 2 out of 3 payments. Started as 2 months at $249 and months 3 should have been $399. Month 1 was $249. Months 2 was $399. They gave me a credit for month 3, so it should have been $249, but it was $349 and then I got an adjustment +$10. I have no idea what they are doing in the billing department.

LifeMD 回复2026-06-22

We appreciate your feedback regarding our billing. We understand your frustration with the payment discrepancies and are actively reviewing your account to resolve these issues. LifeMD

Options

My insurance cancelled my recurring prescription a couple of times. LifeMD worked with them to get me approved. I appreciate the constant reminders to log my weight and update my prescriptions. Also, the check in to see how it is affecting me. Finally, willing to work with me on different options to fulfill my weight goal.

LifeMD 回复2026-06-22

We're so glad to hear we could help with your prescription and that our support in managing your weight goals has been valuable. Thank you for your kind words! LifeMD

THIS IS A SCAM!

THIS IS A SCAM!! -- they claim that you will get reimbursed if your insurance company doesn't cover you -- My insurance didn't cover me and when i requested my refund they claimed they preformed services already - I have no idea what services they preformed other that checking if my insurance would cover me - They make money if your covered or they take your deposit - they make money no matter what - STAY AWAY ITS A RIP OFF!!!!!

LifeMD 回复2026-06-22

We appreciate you sharing your experience and feedback. We are concerned to hear about your dissatisfaction regarding the reimbursement process and the services provided. We are reviewing your comments to improve our procedures. Life MD

Ursula was very pleasant to talk too…

Ursula was very pleasant to talk too very polite. Her customer service was great I was very comfortable talking to her. She answered every question I had for her she made me feel very confident on taking this step on losing weight. Thank you Ursula

LifeMD 回复2026-06-22

We're happy to hear you had such a pleasant experience. It's great to know you felt comfortable and confident, and that your questions were answered. Thank you for your feedback! Life MD

Chultzy answered all my questions and…

Chultzy answered all my questions and made me feel comfortable about taking the next step. I'm looking forward to speaking with a doctor soon.

LifeMD 回复2026-06-22

We're happy to hear that you felt comfortable and had your questions answered. We appreciate your positive feedback and look forward to assisting you further. Life MD

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