Lift Foils

This means a lot, thank you. Earning that choice over other brands is something we take seriously, and it sounds like Kieth made it easy with straightforward information and going the extra mile on support. We'll make sure he hears this. Since you're getting started, a few videos worth a look: initial setup (https://www.youtube.com/watch?v=Jty9iE1eZPU&t=12s), and your first ride (https://www.youtube.com/watch?v=WaLrpuUawfA). Our full video library (https://support.liftfoils.com/videos) has more if you want to keep exploring.

Thank you, this made our day. Under-promising and over-delivering on shipping is exactly what we aim for, glad it played out that way for you. Since you're just getting started, a couple videos worth a look: initial setup https://www.youtube.com/watch?v=Jty9iE1eZPU&t=12s) and your first ride (https://youtu.be/PlxX_3gsQQ0). Also, follow us on Instagram (https://instagram.com/liftfoils) to stay in the loop on what's next.

Thanks for this, going above and beyond is exactly the standard we hold ourselves to. Please stay in touch, we're always here to help. Also, follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be, we love staying connected with our customers.

Thanks for this, glad the response was quick and the solution well explained. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.

Glad this was handled exactly the way you hoped, and that the pricing on those replacement parts felt fair too. Thanks for the feedback, it helps us understand what's working well.

That's not how we want any case handled, closing something out before it's actually resolved. We'd like to take another look at this. Our team will be reaching out to reopen it and follow up on where things stand.

Thanks, Benny, this means a lot. Making sure customers feel cared for is something we take seriously, and we appreciate you taking the time to share this, it helps us understand what's working well. If you're ever curious to see more of what we're building, our video library (https://support.liftfoils.com/videos) and YouTube channel (https://youtube.com/@liftfoils) are worth a look.

Thank you for this, genuinely. We put a lot into the engineering and craftsmanship of the Lift5, so hearing it lands that way for you means a lot. Imani will be glad to hear the shoutout too. We hear you on the charger delay, that's feedback we take to heart even though it worked out in the end. If you're ever curious to see more of what goes into the Lift5, our video library (https://support.liftfoils.com/videos) has some great content worth a look.

Glad Imani could walk you through the nosecone check, the hose kinks, and the right way to apply Reel-X on those leads. Hope that clears up the eBox warnings for good. If it comes up again on a future ride, you can open a case anytime at https://support.liftfoils.com/cases/new so we can dig in further.

We're sorry for the delay in getting back to you, especially after an investment like this, it's not acceptable. Our team will be reaching out to you directly to get you connected with a technician.

Glad you got a fast response, and we'll make sure the team hears that their effort didn't go unnoticed. Thanks for taking the time to share this.

Thanks for sharing this. It really helps to talk with someone who rides when you're figuring out the right setup, and we're glad that came through without any pressure. Here's to many years of fun ahead. If you ever want a head start before you're on the water, our video library (https://support.liftfoils.com/videos) has plenty worth checking out.

Glad the ordering process was fast and easy. Thanks for taking the time to leave a review. If you ever want to explore more, our video library (https://support.liftfoils.com/videos) is a great place to start.

Mahalo, Tyrone! We're glad that premium feeling comes through, on the water and in the experience around it. Thanks for being part of the Lift ohana.

Thanks so much, glad the team could deliver quick, helpful replies for you. Comments like this mean a lot.

Glad the team could take care of you when you needed that part. Thanks for taking the time to leave a review.

We're sorry to hear about this, a battery issue after very limited use isn't something we take lightly. If we're able to locate your order, we'll reach out directly. However, to help us move faster, please open a support case at https://support.liftfoils.com/cases/new with your order details so our team can look into this right away.

This is exactly what we hoped LCS and the LIFTX would deliver: quick setup, real durability in tough ocean conditions, and less time on maintenance so you get more time on the water. Five days a week is some serious use, and it's great to hear the board and the maintenance routine are keeping pace with you. If you ever want to fine-tune your routine further, our maintenance guide (https://support.liftfoils.com/kb/maintenance-guide) has more detail.