Lift Foils (liftfoils.com) has a 4.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is good. 73% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
Kieth Omera. I was looking at other brands, but his professionalism coupled with straight forward information and over the top customer service sold me on Lift. Any problems at all, and Kieth gets you back on the water immediately, while he works the details out in the back end with Lift.
Reply from Lift Foils2026-08-05
This means a lot, thank you. Earning that choice over other brands is something we take seriously, and it sounds like Kieth made it easy with straightforward information and going the extra mile on support. We'll make sure he hears this. Since you're getting started, a few videos worth a look: initial setup (https://www.youtube.com/watch?v=Jty9iE1eZPU&t=12s), and your first ride (https://www.youtube.com/watch?v=WaLrpuUawfA). Our full video library (https://support.liftfoils.com/videos) has more if you want to keep exploring.
The absolute best, unbelievable products, unbelievable sales experience. You under-promised on shipping and over-delivered. Thank you so much. Well done.
Reply from Lift Foils2026-08-05
Thank you, this made our day. Under-promising and over-delivering on shipping is exactly what we aim for, glad it played out that way for you. Since you're just getting started, a couple videos worth a look: initial setup https://www.youtube.com/watch?v=Jty9iE1eZPU&t=12s) and your first ride (https://youtu.be/PlxX_3gsQQ0). Also, follow us on Instagram (https://instagram.com/liftfoils) to stay in the loop on what's next.
Thanks for this, going above and beyond is exactly the standard we hold ourselves to. Please stay in touch, we're always here to help. Also, follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be, we love staying connected with our customers.
Thanks for this, glad the response was quick and the solution well explained. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Handled my issue exactly as I had hoped and allowed me to purchase replacement parts at a very reasonable price. Really top notch stuff!
Reply from Lift Foils2026-07-30
Glad this was handled exactly the way you hoped, and that the pricing on those replacement parts felt fair too. Thanks for the feedback, it helps us understand what's working well.
They try to close the case without resolving the issue
Reply from Lift Foils2026-07-30
That's not how we want any case handled, closing something out before it's actually resolved. We'd like to take another look at this. Our team will be reaching out to reopen it and follow up on where things stand.
Lift has the best foil gear hands down and customer support is top notch. You know they care about your experience as a customer which feels good when purchasing their products.
Reply from Lift Foils2026-07-27
Thanks, Benny, this means a lot. Making sure customers feel cared for is something we take seriously, and we appreciate you taking the time to share this, it helps us understand what's working well. If you're ever curious to see more of what we're building, our video library (https://support.liftfoils.com/videos) and YouTube channel (https://youtube.com/@liftfoils) are worth a look.
The Lift5 is an engineering masterpiece and work of art. The quality of everything is nonpareil. It feels like something from the future. Imani helped me purchase and was wonderful to work with. I did have a problem with a defective charger that took a bit to long to fix but it was all worth the wait. What a magnificent creation! Far superior to all other foilboards I have ever used or seen.
Reply from Lift Foils2026-07-27
Thank you for this, genuinely. We put a lot into the engineering and craftsmanship of the Lift5, so hearing it lands that way for you means a lot. Imani will be glad to hear the shoutout too. We hear you on the charger delay, that's feedback we take to heart even though it worked out in the end. If you're ever curious to see more of what goes into the Lift5, our video library (https://support.liftfoils.com/videos) has some great content worth a look.
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Danny St Peter · 1 review · Verified · Experienced 2026-07-24 ·
★★★★★
Imani answered my call
Imani answered my call.
Walked me through checking opening nosecone checking for hose kinks.
Also best way to apply reel-x
On tricolor leads.
Was getting ebox warning once or twice during 1 hour nonstop ride at 6 on controller. Will see
Thanks Imani
Reply from Lift Foils2026-07-27
Glad Imani could walk you through the nosecone check, the hose kinks, and the right way to apply Reel-X on those leads. Hope that clears up the eBox warnings for good. If it comes up again on a future ride, you can open a case anytime at https://support.liftfoils.com/cases/new so we can dig in further.
TERRIBLE CUSTOMER SERVICE.
I have been trying to get on of your technicians to call me for a week now.
I left multiple voicemails on your phone number that it’s never picked up.
I spent more than $17,000 USD you can’t still call me. Unbelievable!
Reply from Lift Foils2026-07-27
We're sorry for the delay in getting back to you, especially after an investment like this, it's not acceptable. Our team will be reaching out to you directly to get you connected with a technician.
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David C · 1 review · Verified · Experienced 2026-07-22 ·
★★★★★
Very fast response time
Very fast response time, I greatly appreciate your team member for their efforts !
Reply from Lift Foils2026-07-27
Glad you got a fast response, and we'll make sure the team hears that their effort didn't go unnoticed. Thanks for taking the time to share this.
Staff who ride can help guide you in the model you need and are very helpful and patient and professional with all my many questions. No pressure felt and an enjoyable experience. Thank you efoil for a great product and many years of fun to come.
Reply from Lift Foils2026-07-27
Thanks for sharing this. It really helps to talk with someone who rides when you're figuring out the right setup, and we're glad that came through without any pressure. Here's to many years of fun ahead. If you ever want a head start before you're on the water, our video library (https://support.liftfoils.com/videos) has plenty worth checking out.
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Michael · 2 reviews · Verified · Experienced 2026-07-20 ·
★★★★★
Very fast service
Very fast service. Easy to order.
Reply from Lift Foils2026-07-21
Glad the ordering process was fast and easy. Thanks for taking the time to leave a review. If you ever want to explore more, our video library (https://support.liftfoils.com/videos) is a great place to start.
A $4000 battery with less than 5 cycles is now impossible to use anymore due to a faulty BMS. The company is delighted in charging for a new battery instead of taking responsibility for their flaws.
Reply from Lift Foils2026-07-20
We're sorry to hear about this, a battery issue after very limited use isn't something we take lightly. If we're able to locate your order, we'll reach out directly. However, to help us move faster, please open a support case at https://support.liftfoils.com/cases/new with your order details so our team can look into this right away.
I've always had good experiences at Lift whether buying products or dealing with repair issues. Product innovations have improved my user experience and new foils keep it all exciting. I ride my Lift X probably 5 days per week. Considering the marine environment and the dynamic use in the ocean the X holds up remarkably. The new LCS makes getting on the water a breeze. I am literally set up and ready to ride within about 1 minute. I do the recommended maintenance and even that with the pack down can be done within a few minutes max.
Reply from Lift Foils2026-07-20
This is exactly what we hoped LCS and the LIFTX would deliver: quick setup, real durability in tough ocean conditions, and less time on maintenance so you get more time on the water. Five days a week is some serious use, and it's great to hear the board and the maintenance routine are keeping pace with you. If you ever want to fine-tune your routine further, our maintenance guide (https://support.liftfoils.com/kb/maintenance-guide) has more detail.
