Lift Foils (liftfoils.com) has a 4.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is good. 73% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
Helped me find what I needed although I did find what I ordered quite pricey
Thanks for letting us know we could help you find what you needed. We look at being the premium, innovative leader in the industry, and we think you'll feel that difference on the water, especially with how quick the setup and breakdown are, thanks to the Lift Connect System. Enjoy getting out there.
So far so good. Delivered in 3 days. Amazing
Great to hear it arrived so fast and that everything's off to a good start. Enjoy getting out on the water. If any questions come up along the way, our support site (https://support.liftfoils.com) has plenty of resources. This getting-started video (https://youtu.be/Jty9iE1eZPU) and tips and tricks video (https://youtu.be/rC0HkLV8VEQ) are great places to start.
You corrected a shipping error fast without any discussions. Respect! Thank you!
Michael, appreciate you flagging this and even more that we could fix it fast. Thanks for the trust.
Customer support was stellar; they diagnosed what I needed from the photographs they requested I send. Then, I was able to buy the small replacement part for $7, and it was shipped immediately, no delay.
Diane, this is great to hear. Glad the team could diagnose it from photos and get that part to you fast. Thanks for sharing.
Quick, easy, totally reasonable parts and shipping cost
Gregg, glad the parts order was quick and easy end to end. Thanks for the feedback.
MY BOARD NEVER SHOWED UP $15,000 SITTING IN SOMEONES BANK ACCOUNT
This isn't the experience we want anyone to have, and we're sorry for the frustration. Our records show everything for this order shipped out, though it looks like FedEx is still holding a portion of the delivery on their end. We're following up with FedEx directly, and our team will be reaching out to you to work through next steps.
The rep I spoke with was very good. Shipment was fast. New battery is working great. Just wish I didn't have to buy a new battery in the 1st place. Outrageously expensive. I bought 2 identical boards and batteries 5 years ago. One battery died completely and would no longer take a charge. The other is working perfectly and holds a charge just as long as the new one. I treated both batteries the same yet one would discharge super fast and eventually would no longer take a charge. I was told it was something I did wrong, but the other battery held up fine. Note that the new battery didn't come with any charging or care and maintenance instructions.
Tom, thanks for the detailed feedback. Glad the new battery's holding up and that our rep and shipping got you back on the water quickly. The inconsistency between your two original batteries and the missing care instructions are fair points and we'll pass this along to the team so we can tighten up what ships with a replacement battery.
The consultation process , instruction videos and follow up were great .
Stephen, thanks for the kind words. Glad the consultation, videos, and follow-up made getting started smooth. See you on the water.
Blowfish! Yeah baby. Real game changer
Kenneth, love this. Glad the Blowfish is delivering the game-changer feeling out on the water. Thanks for taking the time to share it.
nobody ever got back with me after multiple calls and multiple service tickets
We take this seriously, and we're sorry you've felt unheard. We recently launched our Lift Foils Support Center at https://support.liftfoils.com, with troubleshooting articles, video tutorials, and a dedicated case hub. We want to make sure you have the correct link to submit a support case: https://support.liftfoils.com/cases/new. In the meantime, our team will be reaching out to you shortly to get eyes on the ticket numbers and calls you're referencing, so we can locate them on our end and get this tracked down and resolved.
Quick response. Appreciate your teams help
Chris, thanks for the note. Glad the team could turn this around quickly for you.
It takes way too long to get responses from Lift and having to wait over 6 weeks just to order a faulty part is poor.
We're sorry to hear about your experience with us, and you're right, that's way too long and not the standard we hold ourselves to. We're working hard to turn things around, and we appreciate you sharing honest feedback. Moving forward, if you run into any issues, our new customer support portal is here to help: https://support.liftfoils.com/. It's a step in the right direction as we keep raising the bar on support.
Scott, good to hear things are trending up. We take feedback seriously and use it to keep improving year over year, so it's great to see that reflected in your experience. Thanks for being loyal and for providing feedback so we can continue to bring improved products to market.
I am a repeat customer. My battery died right after the warranty expired. The battery is $4000. I was disappointed because my big trip was coming up. I called and they said they would ship a new one right out. I emailed them and they confirmed. After dropping $4000 I did not hear from them for days. I contacted them again. They said all the batteries are I. The Netherlands. I was frustrated. They offered no help and were rude and cold in their emails. They offered me nothing for a dead battery after only a few uses. And once I paid $4000, they ghosted me and couldn’t care less. Terrible company. Do not buy from them. There are other companies that are cheaper and better quality. The batteries die quickly and you end up spending $4000 to replace. Everything is over priced, Do yourself a favor and look elsewhere or you’ll end up like me. Stuck with a product that cost $4000 every year and terrible uncaring customer service .
We're sorry to hear about this experience. A battery failure right before a big trip, and delays getting a resolution, isn't the service we aim to deliver. We'd like to look into this directly, but we're not able to match this to an order on our end. Please open a case through our support portal at https://support.liftfoils.com/cases/new with your order details, and we'll get this in front of the right team and follow up right away.
The controller came missing one of the sliders for the hand strap. Also buttons are hard to push. More importantly the speed control was exactly the same as the elite model that jumps from 4mph to 14mph when going from level 5 to level 6
Hi Daniel, we can easily get you a tensioner for your hand controller. And sorry to hear about the throttle control. The trigger actuation on both controllers are tuned the same. We've designed the trigger to be similar to a gas pedal, you want to be able to feather the trigger while riding. The governor setting on the remote increases the amount of thrust. It's like dropping a bigger engine in your car or opening the throttle, more power=more speed. It's about finding that awesome midpoint. I'm about 210 lbs. and I keep my setting at 7 to 8 depending on battery life. I find this the best setting for me to be able to control my speed while giving me enough thrust to stay on foil. If you want, happy to jump on a call and discuss. I'll send you a request now.
So far I’ve been very happy with Lift. I’ve been able to get answers to questions via text, email, and even talked directly with someone regarding the different efoils. I just purchased the Laird model after having the Lift5 Cruiser to start. Great product!
Thank you so much Louis. Really appreciate you taking the time to share your experience. Let us know how it goes on the Laird, and if you have any questions on how to progress further definitely reach out.
I was working with my rep Cecelia to get a board shipped to me for July 4th weekend in Malibu and she made it happen. She responded to me multiple times over the weekend before to make sure my payment was processed so on Monday June 28th it could be shipped and boom it’s on the way! She’s the Best
Todd, this made our day. Cecelia will be glad to hear it. Sounds like she went above and beyond to get you set up in time for Malibu. We hope you enjoyed the 4th!
The people and communications were amazing. I do want to say that the battery was very very, very pricey and and unfortunately, I do understand the actual price of these batteries, which is nowhere close to the retail. I would assume you guys will adjust accordingly to make consumer demands and compete with competitors that weren’t on the market when you first started.
Tom, thanks for the kind words on the team and communication. We hear you on battery pricing, and we take all feedback into account as we look at the market and our offerings going forward.
This time it was just the dry bag. It works great; I already had a couple dry bags but wanted to get the LIFT logo and represent!
Joel, love that you're repping the Lift logo out there. Glad the dry bag's working well for you.
Replacement of a mis-functioning controller was smooth. Lift stood behind my purchase and their timely response had me back on the water quickly. Thanks!
Thank you, so glad the team was able to get you sorted quickly!
60 reviews matching